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Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 05, 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Deploying Collaborative BI by Tableau Software May 2008 - (Free Research) This paper will show you how to navigate around the usual hurdles and deliver collaborative BI that works.  (WHITE PAPER) READ ABSTRACT |

Observing Data Quality Service Level Agreements: Inspection, Monitoring, and Tracking by DataFlux Corporation December 2008 - (Free Research) This paper discusses how implementing a DQ SLA via formalized processes can transform data quality management from a constant "fire-fighting" mode to a more consistent, proactive approach.  (WHITE PAPER) READ ABSTRACT |

Embedding Architecture into the Organization by Infosys Technologies Limited September 2005 - (Free Research) Our experience suggests that Enterprise Architecture (EA) governance determines the impact of the architecture team to a great degree. We describe and manage EA governance along six dimensions.  (WHITE PAPER) READ ABSTRACT |

Services Access and Onboarding: The New Game for Network Providers by Alcatel-Lucent March 2009 - (Free Research) This paper examines issues that are driving industry interest in services access and onboarding; factors that impact successful implementation; key business model considerations and how they impact the business, technical, operational, and partnership dimensions; and steps that Network Operators can take to ensure they maximize benifits.  (WHITE PAPER) READ ABSTRACT |

ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology by SDL Tridion June 2009 - (Free Research) This document provides you with the knowledge you need to make the connections between the SDL Tridion Web Content Management solution and its effects on your business.  (WHITE PAPER) READ ABSTRACT |

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.  (WHITE PAPER) READ ABSTRACT |

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc. October 2008 - (Free Research) Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.  (WHITE PAPER) READ ABSTRACT |

Smarter Analytics Comes of Age with Sybase IQ 15 by Sybase, Inc. August 2009 - (Free Research) Sybase IQ is the world's leading column-based analytics server, delivering the smartest approach to enable enterprises to turn raw data into actionable information through analytics - to increase revenue, customers and margins.  (DATA SHEET) READ ABSTRACT |

7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives by Vovici October 2009 - (Free Research) In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.  (WHITE PAPER) READ ABSTRACT |

CIO Decisions Ezine: Vol. 8 - The Portfolio Approach by CIO Decisions September 2009 - (Free Research) Is your present mix of short and long-term projects putting you on a path to success? Read CIO Decisions Ezine on The Portfolio Approach and gain insight into successful PPM and IT project governance strategies. Access this CIO Decisions Ezine and subscribe instantly.  (EZINE) READ ABSTRACT |

Catalog Based Services: A New Paradigm in Enterprise Application by Wipro Technologies August 2009 - (Free Research) This paper evaluates the impact of changing market landscape on enterprise application service offerings, and evaluates traditional service models in today's context and attempts to evangelize an innovative service model which meets the need of the hour-- faster ROI at lower TCO.  (WHITE PAPER) READ ABSTRACT |

Building a Data Quality Scorecard to Achieve Data Governance by DataFlux Corporation January 2009 - (Free Research) Operational data governance is the manifestation of the actionable processes and protocols necessary to ensure that an acceptable level of confidence in the data effectively satisfies the organization's business needs.  (WEBCAST) READ ABSTRACT |

Oracle Hyperion Capital Asset Planning by Oracle Corporation December 2008 - (Free Research) With Oracle Hyperion Capital Asset Planning your capital asset plans are an integral part of Oracle Hyperion Planning, allowing you to accurately assess the impact of capital decisions on overall expense plans. Read on to learn more.  (DATA SHEET) READ ABSTRACT |

The Return on Investment of Open Source Data Integration by Talend July 2008 - (Free Research) This white paper explains the different alternatives to open source data integration, and presents the visible and hidden costs of these alternatives, on several types of projects.  (WHITE PAPER) READ ABSTRACT |

Best Practices of the Best-Run Sales Organizations by SAP AG June 2009 - (Free Research) Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.  (WHITE PAPER) READ ABSTRACT |

Podcast: Data Center Construction and Renovation by Dell, Inc. and Intel November 2009 - (Free Research) Listen to this podcast to learn key considerations for building a new data center. Receive strategies for each step of your infrastructure construction, from the data center design to finding the right contractor to carry out the project.  (PODCAST) READ ABSTRACT |

Data Center Construction and Renovation by Dell, Inc. and Intel November 2009 - (Free Research) Watch this webcast to learn key considerations for building a new data center. Receive strategies for each step of your infrastructure construction, from the data center design to finding the right contractor to carry out the project.  (WEBCAST) READ ABSTRACT |

Data Center Facilities IT Handbook, Ch 4 - Data Center Design and Build Out by Dell, Inc. and Intel August 2009 - (Free Research) A successful data center construction or renovation project requires managers to carefully follow each phase of the process - design, construction, review and acceptance. Read this eBook Chapter to learn more.  (EBOOK) READ ABSTRACT |

Techfocus: Data Center Construction by APC November 2009 - (Free Research) The chapters in this Techfocus eBook will discuss the importance of site selection and planning, data center conceptualization and cost analysis, and negotiating with contractors.  (EBOOK) READ ABSTRACT |

Change Management Best Practices for the Engineering and Construction Industry by Oracle Corporation April 2009 - (Free Research) The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects.  (WHITE PAPER) READ ABSTRACT |

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc January 2009 - (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them.  (WHITE PAPER)

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.  (WHITE PAPER) READ ABSTRACT |

Winning the Performance Battle: Standardizing Best Practices with Technology by Oracle Corporation March 2009 - (Free Research) This white paper highlights the important elements and key benefits of standardizing business processes and operating procedures based on uniform, organization wide technology. It also serves as a guide for engineering and construction (E&C) firms choosing the right technology to promote standardization across their organizations.  (WHITE PAPER) READ ABSTRACT |

The Capital Delivery Revolution and Technology: Connecting Capital Planning, Construction, and Everything in Between by Oracle Corporation January 2009 - (Free Research) This white paper recognizes three principal solution areas in the capital project delivery lifecycle: project design, project execution, and organizational governance. In particular, it addresses the area of project execution and the means available today to drive successful project delivery on a consistent basis.  (WHITE PAPER) READ ABSTRACT |

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