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SAP® Customer Care and Billing Solutions for a Changed and Challenging Utility Environment by SAP AG January 23, 2009 - (Free Research) The customer care and billing functionality in SAP for Utilities provides billing for routine retail service and complex billing for commercial and industrial accounts, flat-rate billing for unmetered energy and nonenergy products.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Insider Threats -- an Interview with Bill Crowell -- Former Deputy Director of the NSA by Imperva November 12, 2009 - (Free Research) Bill Crowell, former Deputy Director of the NSA, is interviewed in this presentation transcript. He talks extensively about insider threats, shares some stories from the trenches, and discusses the nature of cybercrime. Bill also covers the importance of sensitive data protection – especially around mission-critical applications and databases.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Reassessing Server Costs for Mid-Size Companies by Sun Microsystems, Inc. and Intel Corporation September 17, 2009 - (Free Research) This paper argues that while the current economic climate might suggest delaying data center upgrades, the opposite will save you money. Learn how upgrading to Sun Fire servers can put more on your bottom line.  (WHITE PAPER) READ ABSTRACT |

Podcast: Insider Threats - an Interview with the Former Deputy Director of the National Security Agency - NSA by Imperva November 12, 2009 - (Free Research) Bill Crowell, former Deputy Director of the NSA, is interviewed in this podcast. He talks extensively about insider threats, shares some stories from the trenches, and discusses the nature of cybercrime. Bill also covers the importance of sensitive data protection –- especially around mission-critical applications and databases.  (PODCAST) READ ABSTRACT |

How Vulnerable Are Your Cisco IOS Routers? by Global Knowledge May 13, 2009 - (Free Research) It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined.  (WHITE PAPER) READ ABSTRACT |

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture February 18, 2009 - (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.  (WHITE PAPER) READ ABSTRACT |

Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff by Tripwire, Inc. October 05, 2009 - (Free Research) Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues.  (CASE STUDY) READ ABSTRACT |

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management by newScale, Inc. December 24, 2009 - (Free Research) This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud.  (WHITE PAPER) READ ABSTRACT |

Large Insurance Provider Automates Invoice Disputes by Lombardi Software December 18, 2009 - (Free Research) Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks.  (CASE STUDY) READ ABSTRACT |

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs.  (ARTICLE) READ ABSTRACT |

PharmaCorr: Filling the Bill for High-Volume Order Processing by Esker Inc. July 2009 - (Free Research) Read this case study to learn how PharmaCorr turned to Esker DeliveryWare to transition to a less paper-centric process and read all the benefits PharmaCorr reaped from implementing Esker DeliveryWare, including better accessibility, visibility, lower costs and higher ROI.  (CASE STUDY) READ ABSTRACT |

Self-Service That Really Serves by Oracle Corporation June 2009 - (Free Research) To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.  (WHITE PAPER) READ ABSTRACT |

Case Study: Clear Channel by Hewlett-Packard Company September 2007 - (Free Research) After expanding their business into other markets across the globe, international media company Clear Channel found their current accounting and billing systems needing an upgrade. Read this case study and learn Clear Channel's solution.  (CASE STUDY) READ ABSTRACT |

Switching Essentials: An Introduction to Network Switching by Global Knowledge October 2008 - (Free Research) In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch.  (WHITE PAPER) READ ABSTRACT |

Router Essentials by Global Knowledge October 2008 - (Free Research) Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper.  (WHITE PAPER) READ ABSTRACT |

Making Enterprise Architecture Work by Infosys Technologies Limited September 2005 - (Free Research) A robust governance framework is imperative for effective Enterprise Architecture (EA). Our framework helps you assess performance and chart a continuous improvement course that deepens the impact of your EA program.  (WHITE PAPER) READ ABSTRACT |

CISCO Training - December 2009 by Global Knowledge December 2009 - (Free Research) View the December issue of Cisco trainings available in this latest Nxtbook. Inside you'll find a complete listing of dozens of courses offered in routing and switching, data center and storage, optical networking, security and much more.  (TRAINING GUIDE) READ ABSTRACT |

Project Management & Business Skills Training Catalog by Global Knowledge December 2009 - (Free Research) Throughout the following pages, you can read about our approach, solutions, methodology, and courses - the sum of our vast resources - all designed to promote your pursuit of superior personal and business performance through rapid skills development.  (BOOK) READ ABSTRACT |

The Two Faces of Risk by SAP AG June 2009 - (Free Research) Traditional approaches to risk management emphasize mitigation, focusing on the readily apparent risks facing a company in the areas of security, privacy, credit, regulatory, technology, fraud and more. These threats are, of course, important and must be addressed.  (WHITE PAPER) READ ABSTRACT |

Five Steps to Gaining Control and Managing Complexity in the Data Center through Service Automation by BMC Software, Inc June 2009 - (Free Research) Automating your data center can improve operational efficiency and give you control over service quality, security, and business agility, while simultaneously reducing risk and costs. Learn how five simple steps can help you chart your course to automation and show you how to develop a deliberate and well-planned incremental approach.  (WHITE PAPER) READ ABSTRACT |

MKS Toolkit for Enterprise Developers v9.2p2 - Porting UNIX applications to Windows by MKS, Inc. - Interoperability Division June 2009 - (Free Research) MKS Toolkit for Enterprise Developers is the ultimate in UNIX to Windows migration. Maintain a single course base across UNIX and Windows saving time and money for years to come, while cutting development time - 70%, 80%, even 90%.  (TRIAL SOFTWARE)

The business impact of data security regulations: Featuring Massachusetts by Sophos Inc. June 2009 - (Free Research) This article discusses some aspects of a new regulation -- 201 CMR 17:00 -- and offers suggestions on how data security best practices can help with compliance. Companies should discuss the regulation in detail with their legal consul to examine how it affects their unique circumstances and the best course of action to be taken.  (WHITE PAPER) READ ABSTRACT |

Microsoft Virtualization  - Green IT Benefits by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) Learn how Kroll Factual Data saved 89 percent in their energy bills through green technology and Microsoft virtualization.  (VIDEO) READ ABSTRACT |

ROI in Action by Polycom, Inc. June 2009 - (Free Research) In today's tough economy, Polycom cut more than $7 million in operating expenses all while increasing collaboration, heightening productivity and streamlining business processes. See how we did it.  (WHITE PAPER) READ ABSTRACT |

Intel® vPro™ Technology Energy Saving Video by Intel Corporation September 2009 - (Free Research) This quick animation is an Intel® vPro™ technology teaser, see how Intel® vPro™ technology can save your business money on your energy bill! It is really a simple equation: More secure access + Better energy management practices = energy savings.  (VIDEO)

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