Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation October 01, 2009 - (Free Research) Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing.  (WHITE PAPER) READ ABSTRACT |

Case Study-VMware Consona Knowledge Management by Consona Corporation June 01, 2010 - (Free Research) Changing corporate culture to focus on customer service and support is practically a routine activity in large service-oriented organizations these days.This case study covers what VMware is doing to provide outstanding support for their customers.  (CASE STUDY) READ ABSTRACT |

The Midmarket Manufacturer’s Guide to Getting Started with ERP by SearchManufacturingERP June 09, 2010 - (Free Research) In this e-book, get more insight into whether your midmarket manufacturing organization would benefit from ERP. Find out how to build a business and get tips for navigating the market and implementing software. Continue reading to learn tips and insight on getting started with ERP in your midmarket organization.  (EBOOK)

Manufacturing ERP Buyer’s Guide – 2011 Edition by SearchManufacturingERP January 22, 2009 - (Free Research) Compiled by SearchManufacturingERP.com editors, this directory includes ERP software products for process and discrete manufacturers of all sizes, as well as all verticals. It includes software that is meant to be deployed on-premise as well as Software as a Service (SaaS) or on-demand software.  (EBOOK)

Knowledge Management is NOT an Add-on! by Consona Corporation October 01, 2010 - (Free Research) Service and support organizations can benefit tremendously from knowledge. When implemented effectively, knowledge management processes and technology can deliver significant benefits. Read this paper to learn about delivering knowledge-driven CRM.  (WHITE PAPER) READ ABSTRACT |

Making Support Social: Turning Customer Engagement Into Customer Success by Consona Corporation May 01, 2010 - (Free Research) Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper.  (WHITE PAPER) READ ABSTRACT |

Making Service and Support Your Revenue Engine: The Initiative That’s Too Important to Delay by Consona Corporation June 17, 2011 - (Free Research) The value of service and support is hidden in a fog of metrics—measures that link monitors and bulletin boards, populate binders, fascinate managers, annoy employees, and ultimately mislead us about the business. Read this whitepaper and discover the real value of support is the revenue it protects and creates.  (WHITE PAPER) READ ABSTRACT |

Thinking Outside the (Search) Box: Powering Enterprise Search with Knowledge by Consona Corporation June 17, 2011 - (Free Research) Enterprise search delivers the highest value when it helps create a great customer experience. Read this whitepaper to learn how execute enterprise search with knowledge.  (WHITE PAPER) READ ABSTRACT |

Improving the Customer Experience by Consona Corporation June 14, 2011 - (Free Research) This SearchCRM.com expert E-Guide explores effective strategies for helping improve the customer experience through knowledge management tools and various social CRM channels. Read this E-Guide to learn how to integrate and strategize these tools for an improved customer experience.  (EGUIDE) READ ABSTRACT |

HRG Assessment: Comparing IBM PureSystems and Cisco UCS by IBM October 16, 2012 - (Free Research) Check out this white paper comparing two leading expert integrated solutions designed to analyze big data in the cloud and deliver actionable insights to your enterprise while reducing costs and speeding innovation. IBM's PureSystems and Cisco's UCS 5108 Bladed Chassis are highlighted and compared.  (WHITE PAPER) READ ABSTRACT |

Exchange 2007 SAN performance test: Comparing performance between Dell EqualLogic PS Series SAN and HP StorageWorks 4400 Enterprise Virtual Array by Dell, Inc. April 30, 2007 - (Free Research) Dell, Inc. commissioned Principle Technologies to compare the performance on a heavy Exchange 2007 workload of two mid-range Storage Area Network (SAN) solutions. Tested and compared were the Dell PowerVault MD3000i iSCSI SAN Array and HP StorageWorks 2000i Modular Smart Array. Read this paper for a detailed analysis of the results.  (TEST RESULTS) READ ABSTRACT |

Comparing DBA Productivity: An Oracle/DB2 Task Complexity Analysis by IBM August 30, 2011 - (Free Research) Comparing DBA Productivity: An Oracle / DB2 Task Complexity Analysis - A must read, this study dives into six  common DBA administration task areas, showing quantitatively that DB2 offers simpler administration  and helps achieve time savings as compared to Oracle Database.  (WHITE PAPER) READ ABSTRACT |

How Cisco’s UCS Compares to IBM Flex System by IBM November 30, 2012 - (Free Research) Access this new assessment from Clabby Analytics that compares Cisco's UCS blade server offering to IBM Flex System's in a soup-to-nuts evaluation on a number of criteria.  (WHITE PAPER) READ ABSTRACT |

Intel: Comparing Two- and Four-Socket Platforms for Server Virtualization by IBM and Intel October 2008 - (Free Research) Which platform is the best for your virtualization projects? Read this Intel IT report to learn how various solutions compare.  (WHITE PAPER)

Buyer's Guide to Log Management: Comparing On-Premise and On-Demand Solutions by Alert Logic March 2007 - (Free Research) This white paper examines and compares two solutions to log management - traditional on-premise log management managed in-house by the infrastructure team and a Software-as-a-Service (SaaS).  (WHITE PAPER) READ ABSTRACT |

Best Practices in Lifecycle Management: Comparing KACE, Altiris, LANDesk, and Microsoft SMS by KACE August 2008 - (Free Research) This Enterprise Management Associates (EMA) white paper explains key best practices in lifecycle management, uses these as a framework for functional comparison, and includes a cost comparison to determine overall solution value.  (WHITE PAPER) READ ABSTRACT |

OLTP performance test comparing Dell PowerVault MD3000i iSCSI SAN Array and HP StorageWorks 2000i Modular Smart Array by Dell, Inc. November 2008 - (Free Research) Dell, Inc. commissioned Principle Technologies to compare performance for online transaction processing (OLTP) of two entry-level storage arean network (SAN) solutions - the Dell PowerVault MD3000i iSCSI SAN Array and HP StorageWorks 2000i Modular Smart. Read this paper for a detailed comparative analysis.  (WHITE PAPER) READ ABSTRACT |

Compare and Contrast SPB and TRILL by Avaya November 2011 - (Free Research) With the amount of data center consolidation occurring today, moving to server virtualization has happened very quickly. This whitepaper discuss SPB and TRILL, two emerging technologies that wish to virtualize networks without adding complexity.  (WHITE PAPER) READ ABSTRACT |

Embarcadero Change Manager 5.0 by Embarcadero Technologies, Inc. October 2008 - (Free Research) With Embarcadero Change Manager 5.0 you can simplify and automate database change management, streamline development cycles, and ensure availability, performance, and compliance. Download this demo and experience it for yourself.  (TRIAL SOFTWARE) READ ABSTRACT |

Three Blind Men and an Elephant - The Power of Visual Analysis by Tableau Software January 2007 - (Free Research) Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company.  (WHITE PAPER) READ ABSTRACT |

802.11n: The End of Ethernet? by Aruba Networks September 2009 - (Free Research) This report compares 802.11n to Gigabit Ethernet for use in local area network (LAN) access applications. More specifically, the report compares both technologies in six dimensions: mobility, performance, security, management, staffing, and cost.  (ANALYST REPORT) READ ABSTRACT |

Cost/Benefit Case for IBM: Comparing Costs and Capabilities with Oracle Database 11g by IBM January 2012 - (Free Research) This report compares the costs and compression, automation, workload management, and optimization capabilities of DB2 Advanced Enterprise Server Edition (AESE) versus Oracle Database 11g. It also emphasizes the importance of performance management tooling as a means of lowering total cost of ownership (TCO).  (WHITE PAPER) READ ABSTRACT |

2008 ERP REPORT, PART II: Comparing Leading Tier I and Tier II ERP Solutions by Panorama Consulting Group September 2009 - (Free Research) Find the ERP solution that is right for your organization by reviewing this detailed report, which discusses the differences between leading ERP solutions and shares the findings of current research.  (ANALYST REPORT) READ ABSTRACT |

ITG Executive Summary: Cost/Benefit Case for IBM XIV Storage System Gen3: Comparing Cost Structures with EMC Symmetrix VMAX and VNX for SAP Enterprise Deployments by IBM August 2012 - (Free Research) This white paper compares IBM XIV storage system to EMC symmetrix VMAX and VNX for SAP enterprise deployments – outlining why IBM XIV storage systems offer a better option than EMC systems for most SAP applications and user organizations.  (WHITE PAPER) READ ABSTRACT |

Value Proposition for IBM Power Systems: Comparing Costs of IBM PowerVM and x86 VMware for Enterprise Server Virtualization by IBM April 2013 - (Free Research) This white paper examines the advantages of an integrated, UNIX-based server virtualization platform. Compare the TCO and workload capabilities of this architecture with its popular x86 counterparts to determine a best-suited virtualization approach for your organization.  (WHITE PAPER) READ ABSTRACT |

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