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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation

October 01, 2009 - (Free Research)
Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization. 
(WHITE PAPER) READ ABSTRACT |

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 01, 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

Case Study-VMware Consona Knowledge Management by Consona Corporation

June 01, 2010 - (Free Research)
Changing corporate culture to focus on customer service and support is practically a routine activity in large service-oriented organizations these days.This case study covers what VMware is doing to provide outstanding support for their customers. 
(CASE STUDY) READ ABSTRACT |

CRM Analytics: Making the Most of Salesforce data to increase sales efficiency by SearchCRM

April 02, 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now. 
(WHITE PAPER) READ ABSTRACT |

Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution

January 24, 2011 - (Free Research)
Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges. 
(WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
(WHITE PAPER) READ ABSTRACT |

Connect with Sage 200 Suite - How Sage 200 helps keeps your finances in check by Sage Software

March 30, 2012 - (Free Research)
Read this white paper to learn about a software suite that easily shares business intelligence (BI) and customer relation ship management (CRM) data throughout your business, is designed to grow with you, and is customized to suit your specific needs. 
(WHITE PAPER) READ ABSTRACT |

Knowledge Management is NOT an Add-on! by Consona Corporation

October 01, 2010 - (Free Research)
Service and support organizations can benefit tremendously from knowledge. When implemented effectively, knowledge management processes and technology can deliver significant benefits. Read this paper to learn about delivering knowledge-driven CRM. 
(WHITE PAPER) READ ABSTRACT |

Improving the Customer Experience by Consona Corporation

June 14, 2011 - (Free Research)
This SearchCRM.com expert E-Guide explores effective strategies for helping improve the customer experience through knowledge management tools and various social CRM channels. Read this E-Guide to learn how to integrate and strategize these tools for an improved customer experience. 
(EGUIDE) READ ABSTRACT |

Unleashing Microsoft SharePoint Server 2010's Web Content Management Features with DocAve by AvePoint, Inc.

July 29, 2011 - (Free Research)
This white paper discusses the requirements for dynamic websites in today's hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAveSoftware Platform enhances the native WCM functionality SharePoint offers. 
(WHITE PAPER) READ ABSTRACT |

Navigating Backup and Recovery in VMware Environments - Technical White Paper by HP

July 22, 2011 - (Free Research)
This white paper explores the problems faced by IT administrators when managing the physical and VMware virtual infrastructure, and shows how HP Data Protector simplifies backup and recovery. 
(WHITE PAPER) READ ABSTRACT |

Making Support Social: Turning Customer Engagement Into Customer Success by Consona Corporation

May 01, 2010 - (Free Research)
Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper. 
(WHITE PAPER) READ ABSTRACT |

Business Ready Solutions for Virtual Infrastructure Availability Using Dell™ PowerEdge™ Servers, Dell Powervault™ Storage, and VMware vSphere™ by Dell, Inc. and Intel®

July 24, 2009 - (Free Research)
This white paper presents an example configuration and best practices for deploying and configuring a highly available architecture using an example solution configuration and then discussing how the configuration helps in maximizing uptime. 
(WHITE PAPER) READ ABSTRACT |

HP Integrity BL860c Server Blade Manageability Solutions by OnX USA LLC

October 01, 2007 - (Free Research)
The HP Integrity BL860c Server Blade is an Integrity blade server for the HP BladeSystem c-Class enclosure. This white paper details system management solutions for the BL860c. 
(WHITE PAPER) READ ABSTRACT |

Lead Your Enterprise With These Game-Changing Steps by Dell, Inc. and Intel®

December 31, 2013 - (Free Research)
Download this leadership white paper now to find your voice in the C-suite, define a new strategy and change the conversation in your enterprise. 
(WHITE PAPER) READ ABSTRACT |

Apache Hadoop: the Swiss Army Knife of IT by Global Knowledge

April 02, 2013 - (Free Research)
In this white paper, discover why Apache Hadoop is being credited with holding the key to the future of big data analytics. From its open-source cost-efficiency to its additive processes, this white paper details the versatility and power of Hadoop. 
(WHITE PAPER) READ ABSTRACT |

Choosing a Network Access Control (NAC) Solution that is Right for Your Network by ForeScout Technologies, Inc.

March 11, 2011 - (Free Research)
This white paper provides a comprehensive overview between a number of available deployment, device interrogation and policy enforcement methods to help you determine which Network Access Control (NAC) solution is right for your company's network. 
(WHITE PAPER) READ ABSTRACT |

Building a Home Lab for VMware vSphere 5.1 by Global Knowledge

June 18, 2013 - (Free Research)
This white paper is not intended to be an in-depth review of how to install and configure vSphere 5.1, but rather an example scenario of a used and known implementation strategy that works. 
(WHITE PAPER) READ ABSTRACT |

Router Essentials by Global Knowledge

October 2008 - (Free Research)
Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper. 
(WHITE PAPER) READ ABSTRACT |

Kazeon Data Privacy & Security Solution by Kazeon

November 2006 - (Free Research)
This white paper examines an Information Classification Management (ICM) solution that helps classify and secure your company's sensitive information and overcome the challenges of securing data while complying with federal guidelines. 
(WHITE PAPER)

10 Ways Excel Drives More Value From Your SAP® Investment... While Making Your SAP Life Easier by Winshuttle, LLC

August 2010 - (Free Research)
This white paper highlights 10 ways Winshuttle's tools and applications utilize Microsoft Office applications and allow you to optimize your SAP investment. The benefits outlined in this white paper are realized by the reduction of SAP operational costs, delivering across the board efficiencies and accelerating top and bottom line improvements. 
(WHITE PAPER) READ ABSTRACT |

Ten Tips for Reducing Storage TCO by LSI Corporation

October 2008 - (Free Research)
This white paper outlines the top ten strategic steps that should be taken to reduce the Total Cost of Ownership (TCO) of a storage infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Why Do Techies Tell Me to Ping a Website? by Global Knowledge

December 2013 - (Free Research)
This white paper explores ping commands and flags, and how those flags vary from one operating system to another. With a better understanding of ping, organizations and home users can easily troubleshoot a network. 
(WHITE PAPER) READ ABSTRACT |

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge

January 2006 - (Free Research)
This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. 
(WHITE PAPER) READ ABSTRACT |

Switching Essentials: An Introduction to Network Switching by Global Knowledge

October 2008 - (Free Research)
In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch. 
(WHITE PAPER) READ ABSTRACT |

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