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Wireless - Aironet 350 Series by Cisco Systems The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.  (HARDWARE PRODUCT)

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company) March 01, 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.  (VIDEOCAST) READ ABSTRACT |

What’s New in VMware vSphere 5: Performance by Dell and VMware February 08, 2012 - (Free Research) VMware vSphere 5.0 delivers enhanced performance and scalability to ensure that even the most resource-intensive applications can run on your cloud. Find out about the newest improvements that contribute to faster HA configuration times and failover rates, lower management operational latencies, and higher management operations throughput.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Hyper-V vs. Market Leaders by Dell and Microsoft March 20, 2009 - (Free Research) In this transcript, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Microsoft Hyper-V vs. Market Leaders by Dell and Microsoft March 20, 2009 - (Free Research) In this videocast, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer.  (VIDEO) READ ABSTRACT |

The Virtual Presenter's Handbook by GoToMeeting January 03, 2011 - (Free Research) With The Virtual Presenter's Handbook, you can transform presenting online from a second-rate alternative to a potent new asset in your professional toolbag.  (EBOOK) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.  (WEBCAST) READ ABSTRACT |

CW+: Analyst's take: The benefits of IBM Cognos software for independent software vendors by ComputerWeekly.com January 2011 - (Free Research) ISVs that choose to embed IBM Cognos software are able to sell additional features and functionality, as well as increase win rates, average deal sizes, and overall revenue.  (WHITE PAPER) READ ABSTRACT |

ExaGrid Systems Awarded Best-in-Class Rating in DCIG 2011 Midrange Deduplication Appliance Buyer’s Guide by ExaGrid Systems, Inc. February 2012 - (Free Research) The 2011 Midrange Deduplication Appliance Buyer’s Guide rated the ExaGrid EX13000E “Best-in-Class” out of 37 different deduplication solutions for its functionality and capability. All ExaGrid appliances rated as “Recommended” scoring a 9.8 in technical support. ExaGrid rated as “Excellent” for hardware across all products. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Utilize analytics to drive customer satisfaction and retention by Infor CRM December 2011 - (Free Research) Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers.  (WEBCAST) READ ABSTRACT |

Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates by Tealeaf September 2011 - (Free Research) In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue.  (WHITE PAPER) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT)

New Research: How to Improve Your B2B Email Marketing Results in 2007 PDF Slides by KnowledgeStorm Webinars (E-mail this company) February 2007 - (Free Research) View the slides presented in the "New Research: How to Improve Your B2B Email Marketing Results in 2007" Webcast and find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007.  (ANALYST REPORT) READ ABSTRACT |

New Research: How to Improve Your B2B Email Marketing Results in 2007 by KnowledgeStorm Webinars (E-mail this company) January 2007 - (Free Research) Find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007. Invite your entire team to attend – attendance for this Webcast is free!  (WEBCAST) READ ABSTRACT |

Customer Experience Management Best Practices For Retail: Five Ways to Increase Conversion and Adoption Rates by Tealeaf September 2011 - (Free Research) In today's economy, no online retailer can afford to postpone investing in the online customer experience. Retailers need to take immediate steps to ensure they understand the experience of their customers who are transacting online. Read this white paper to learn the retail customer experience management best practices.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Management Best Practices For Insurance: Five Ways to Increase Conversion and Adoption Rates by Tealeaf September 2011 - (Free Research) To jump-start your customer experience efforts, Tealeaf, the leader in online Customer Experience Management (CEM) software, recommends in this white paper five best practices that you can implement today to establish an online customer experience competency within your organization. Continue reading to learn more.  (WHITE PAPER) READ ABSTRACT |

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES by NTR Global October 2011 - (Free Research) To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.  (WHITE PAPER) READ ABSTRACT |

Northeast Delta Dental Achieves Data Reduction Rates of More than 95% with Quantum's DXi™3500 by Quantum Corporation February 2009 - (Free Research) As Northeast Delta Dental grew its backup and recovery demands increased so the company decided to purchase Quantum DXi3500 disk appliances with deduplication and replication to address its needs.  (CASE STUDY) READ ABSTRACT |

Expert Insight into Data Center Power Consumption and Spending Trends by Dell, Inc. and Intel April 2011 - (Free Research) Learn how businesses are reducing their current data center energy consumption and explore the steady rate at which server virtualization spending continues to increase. Gain insight into the downward trends in systems management spending and IT job advancement.  (EGUIDE) READ ABSTRACT |

Axcient makes affordable business continuity an Instant-On service for SMBs by HP and Intel February 2012 - (Free Research) This exclusive resource explains how one SMB employed a converged infrastructure to increase uptime with minimal administration. Discover how a converged infrastructure solution can help your organization improve recovery time for critical servers, reduce hardware failure rates, increase reliability, and much more!  (CASE STUDY) READ ABSTRACT |

ExaGrid Systems Named Champion in Disk Backup Vendor Landscape by Info-Tech Research Group by ExaGrid Systems, Inc. February 2012 - (Free Research) As a Disk Backup Champion, ExaGrid received the highest rating from Info-Tech Research Group for its exceptional product architecture and overall vendor score highlighting the company’s ‘exemplary’ strategy and strong viability, reach and channel. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

The Social-Powered Enterprise by Salesforce.com February 2012 - (Free Research) This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates.  (EBOOK) READ ABSTRACT |

Lean Manufacturing by IFS January 2012 - (Free Research) This paper illustrates how IFS Applications support lean principles, particularly in the many manufacturing environments that require both rate-based and order-based shop floor execution. This hybrid approach lets you go lean step by step, as you are able, not because an inflexible system forces you to do so.  (WHITE PAPER) READ ABSTRACT |

Cincinnati Zoo improves customer experience and enhances performance by IBM January 2012 - (Free Research) Learn how one of the world's top-rated zoo uses analytics to create a more satisfying customer experience – while cutting marketing costs, increasing new visits, boosting concession revenues and much more.  (WHITE PAPER) READ ABSTRACT |

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