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Global Manufacturing Operations Management by Apriso Corporation September 2008 - (Free Research) This paper explains how a common platform can provide the basis for not only managing manufacturing operations, but also quality and inventory across global supplier networks.  (WHITE PAPER) READ ABSTRACT |

ERP in Complex Manufacturing by Infor March 2012 - (Free Research) Read this Aberdeen Group e-book to understand how complex manufacturers are benefiting from enterprise resource planning (ERP) system implementations. Learn what it takes to become a best-in-class organization including driving ERP usage, improving mobile access to ERP data, and more.  (EBOOK) READ ABSTRACT |

ERP in Manufacturing 2012: The Evolving ERP Strategy by Epicor Software Corporation July 2012 - (Free Research) This 7th annual Aberdeen Group benchmark report explores trends of 2012 that have led to best-in-class approaches of manufacturers' ERP evolving strategies and performance results. Read more inside to learn how companies are tailoring ERP to their changing business needs, including adding functionality and mobility.  (WHITE PAPER) READ ABSTRACT |

ERP in SME Fueling Growth and Profits by Sage Software September 2011 - (Free Research) This Aberdeen Group research report provides an in-depth and comprehensive look at companies leveraging ERP solutions as a strategic weapon.  This report reviews methodologies and technologies with best practice identification and actionable recommendations.  (WHITE PAPER) READ ABSTRACT |

B2B Integration and Collaboration: Strategies for Building a ROI Business Case by IBM November 2011 - (Free Research) Aberdeen conducted a follow-up survey in May 2011 in which over 60 organizations detailed their B2B integration and collaboration issues and challenges - specific focus was given to return on investment (ROI) related issues. This research excerpt summarizes the findings of this survey.  (WHITE PAPER) READ ABSTRACT |

Sales Intelligence: The Secret to Sales Nirvana by IBM January 2009 - (Free Research) Read this paper to learn about sales intelligence-- the external sources of information that a company uses to enhance sales force effectiveness. This Aberdeen Group report offers tips from best-in-class companies, including best practices related to data quality, sales force automation, and CRM solutions.  (WHITE PAPER) READ ABSTRACT |

Video Conferencing Best Practices: Making the Business Case and Key Tips for a Seamless Deployment by ScanSource Communications April 2011 - (Free Research) This e-guide discusses key deployment strategies to help unified communications (UC) pros get started. Uncover the physical components of video conferencing systems, interoperability and standards considerations and how organizations should address video management to ensure a solid quality of service (QoS).  (EGUIDE) READ ABSTRACT |

The Analytical Masses Building Self-Service Insight for Line-of-Business Decisions by SAS Institute Inc. July 2011 - (Free Research) This research report from Aberdeen explores the connection between best-in-class companies and business intelligence (BI) and analytics, highlighting how some of the top-performing businesses are more likely to be analytically-inclined.  (ANALYST BRIEF) READ ABSTRACT |

WAN video conferencing network design requirements for QoS by Vidyo, Inc. March 2011 - (Free Research) This e-guide takes an in-depth look at the critical requirements of the WAN video conferencing network design. Uncover best practices to ensure consistent, high-quality video service delivery across the WAN.  (EGUIDE) READ ABSTRACT |

Video conferencing adoption: Tracking trends and deployment strategies by Polycom, Inc. April 2011 - (Free Research) Managers are looking for ways to incorporate video conferencing into their unified communications (UC) architectures as adoption continues to grow. This e-guide offers top recommendations and best practices to help you through the video decision process while ensuring quality stays a high priority.  (EGUIDE) READ ABSTRACT |

Automating Extended Business Processes by SAP America, Inc. April 2010 - (Free Research) Download now to learn the degree to which extended processes have been automated throughout the enterprise; business behaviors and efficacy associated with automating ad-hoc and paper-based business processes and benefits that have been derived from automating manual business processes.  (ANALYST REPORT) READ ABSTRACT |

Operational BI: Getting Real Time About Performance by SAP AG December 2007 - (Free Research) This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.  (WHITE PAPER) READ ABSTRACT |

SCOPIA Connector for Microsoft Office Communications Server 2007 by RADVISION June 2008 - (Free Research) RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector.  (WHITE PAPER) READ ABSTRACT |

Testing and Quality Management - Best Practices by SAP America, Inc. February 2010 - (Free Research) <p>Read this white paper to learn the best practices for testing and configuration that Aberdeen's best-in-class designated organizations used to reduce operating costs by 26% and improve process efficiencies by 41% so you can adopt them to create a streamlined, stable IT environment for your business.</p>  (WHITE PAPER) READ ABSTRACT |

Contact Center Consolidation by CosmoCom, Inc. July 2008 - (Free Research) Improving access to contact center resources is more challenging when agents are distributed across multiple locations. View this webcast for insight into Contact Center Consolidation.  (WEBCAST) READ ABSTRACT |

Agile BI Complementing Traditional BI to Address the Shrinking Decision-Window by SAS Institute Inc. November 2011 - (Free Research) This report from Aberdeen compares the performance of organizations based on the type of business intelligence (BI) technologies and approaches they choose. Read on to learn about the three different BI user and how these tools, coupled with today's complex and changing environment, are forcing businesses to make decisions faster.  (ANALYST BRIEF) READ ABSTRACT |

Personal Telepresence: The Next Generation of Video Communication by Vidyo, Inc. November 2009 - (Free Research) This whitepaper presents a brief history of the evolution of video conferencing and introduces a new solution for video conferencing that provides high quality visual communication with low latency, point and click simplicity on portable personal devices, and low cost access that requires only a general purpose IP network. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Automating Closed-Loop Marketing by Neolane Inc. October 2008 - (Free Research) Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past.  (WHITE PAPER)

How Advanced is Your Enterprise’s iPhone, BlackBerry and Android Management? by BoxTone September 2010 - (Free Research) With an explosion of iPhone, BlackBerry & Android devices entering your workplace, how advanced is your team’s ability to secure, manage and support them? Read this Aberdeen report to learn how the best-in-class are benefiting from leveraging mobility management.  (WHITE PAPER) READ ABSTRACT |

More Scale at Lower Cost with Scalable Video Coding by Polycom, Inc. October 2011 - (Free Research) The demand for personal video for organizational communication is growing rapidly. By 2015, over 200 million workers globally will run corporate-supplied video conferencing from their desktops.  (WHITE PAPER) READ ABSTRACT |

Enhancing Governance, Risk, and Compliance through Effective Access Risk Management by SAP America, Inc. January 2012 - (Free Research) This newly released Aberdeen Group Analyst Report Enhancing GRC through Effective Access Control details effective risk management techniques.  (ANALYST REPORT) READ ABSTRACT |

The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name by CA Technologies. September 2008 - (Free Research) Web collaboration solutions are emerging as one of the building blocks of those applications.  (WHITE PAPER) READ ABSTRACT |

Why Ease of Use and Quality of User Experience Are The Most Critical Criteria for Successful Videoconferencing Deployments by LifeSize September 2011 - (Free Research) This white paper details the benefits of videoconferencing and how any organization can now take advantage of its perks and successfully deploy it.  (WHITE PAPER) READ ABSTRACT |

PBX Buying Guide: How to Choose the Right Phone System for Your Business by Fonality Inc. August 2010 - (Free Research) While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process.  (WHITE PAPER) READ ABSTRACT |

Aberdeen Analyst Tip: Unify HR and Finance for Strategic Advantage by Workday November 2012 - (Free Research) Read this Aberdeen analyst insight to gain key tips for seamlessly integrating your finance and HR objectives to achieve and maintain a competitive advantage.  (ANALYST REPORT) READ ABSTRACT |

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