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CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution

November 23, 2010 - (Free Research)
Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more. 
(EBOOK) READ ABSTRACT |

Boost Your Image: Master the Three Stages of Video Conferencing Success by Citrix Online Go To Meeting

January 13, 2012 - (Free Research)
This new 1080 Group white paper explores best practices for video conferencing and provides a handy checklist for preparing and conducting a successful video conferencing session. 
(WHITE PAPER) READ ABSTRACT |

E-guide: Integrating video conferencing with UC: What you need to consider by SearchSecurity.com

May 19, 2011 - (Free Research)
This SearchUnifiedCommunications.com e-guide discusses why video conferencing integration is a logical addition to your UC system and offers best practices for implementation. 
(EGUIDE) READ ABSTRACT |

Delivering on the Promise of Easy to Use, Secure, and Inexpensive Video Conferencing in an IP Environment by Polycom, Inc.

October 18, 2011 - (Free Research)
This white paper evaluates the challenges of deploying IP video conferencing in a secure and easy to use manner. 
(WHITE PAPER) READ ABSTRACT |

The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name by CA Technologies.

September 2008 - (Free Research)
Web collaboration solutions are emerging as one of the building blocks of those applications. 
(WHITE PAPER) READ ABSTRACT |

Video conferencing standards and interoperability considerations by SearchSecurity.com

April 2011 - (Free Research)
Before you can successfully implement a video conferencing system into your enterprise, you must first understand the standards involved to ensure your solution will work with others on your network.  This e-guide uncovers standards and interoperability considerations while also providing migration planning tips. 
(EGUIDE) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

A closer look at video conferencing solutions, technology and vendors by SearchSecurity.com

April 2011 - (Free Research)
In order to successfully implement your video conferencing solutions, you must understand the physical components of your system.  This e-guide can help you by uncovering the ins and outs of video conferencing architectures while also providing an in-depth look at solutions, technology and vendors. 
(EGUIDE) READ ABSTRACT |

Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar by Citrix Online

March 2009 - (Free Research)
This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts. 
(CASE STUDY) READ ABSTRACT |

CW Special Report on Microsoft by ComputerWeekly.com

January 2013 - (Free Research)
This 12 page special report updated for 2012 gives you the facts on Microsoft, its strategy, products and services and financial performance. 
(IT BRIEFING) READ ABSTRACT |

What’s the value of unified communications? by Plantronics

July 2011 - (Free Research)
In this expert E-Guide, uncover a list of important questions that should be asked of you and your organization when you are considering a UC implementation. Explore seven phases of implementation for the analysis of the value of UC in each. 
(EGUIDE) READ ABSTRACT |

The Best Strategies for a Successful CRM Strategy Implementation

by Epicor Software Corporation

May 2011 - (Free Research)
How to have a successful customer relationship management (CRM) implementation. 
(WHITE PAPER) READ ABSTRACT |

Build Your Own SAP CRM Solution — and Know Exactly How Much It Will Cost by SAP America, Inc.

July 2011 - (Free Research)
This white paper provides an overview of a rapid deployment strategy designed to take the guesswork out of implementing CRM. Inside, learn how this approach can let you pick and choose features which matter the most to your organization while avoiding playing for ones you don't to provide an accurate, upfront price. 
(WHITE PAPER) READ ABSTRACT |

The Future of Unified Communication: What’s in Store? by SearchSecurity.com

May 2012 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020. 
(EGUIDE) READ ABSTRACT |

Video Conferencing: The Key to Successful DR? by SearchSecurity.com

August 2012 - (Free Research)
This E-Guide from SearchNetworking.com describes how businesses of all sizes can benefit from video conferencing technology. View now to learn the increasing role video is playing in not only collaboration and connectivity but also disaster recovery initiatives and maintaining business continuity. 
(EGUIDE) READ ABSTRACT |

Navigating a New Generation of Conference Phone Solutions - A guide to selecting the right conferencing solution for different room environments by Polycom, Inc.

October 2007 - (Free Research)
Read this white paper to gain insight into voice conferencing complexities and the benefits that new equipment provides. 
(WHITE PAPER) READ ABSTRACT |

How Mobility is Changing the Video Conferencing Landscape: Industry Trends and Deployment Best Practices by LifeSize

July 2012 - (Free Research)
This paper explores the growing prominence of personal video conferencing in organizations today and offers tips and best practices for collaboration success. Uncover the latest trends, available benefits, case studies, and more! 
(WHITE PAPER) READ ABSTRACT |

Optimizing the application testing of your Siebel CRM environment by HP and Infosys

August 2008 - (Free Research)
Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP. 
(WEBCAST) READ ABSTRACT |

Improving Time-to-Value by Polycom, Inc.

July 2011 - (Free Research)
Read this whitepaper and discover the challenges and benefits of integrating UC and video conferencing. Learn how to best manage the implementation and overcome the obstacles to success. 
(WHITE PAPER) READ ABSTRACT |

Why CRM Implementations Fail….And What To Do About It by Scribe Software Corporation

March 2011 - (Free Research)
Companies are scrambling to implement CRM systems, but they might not be getting what they bargained for if they're not careful. Up to 80% are reporting they're not getting what they were promised. Read this paper and learn how to avoid pitfalls, develop a strategy for your CRM system, and much more. 
(WHITE PAPER) READ ABSTRACT |

Business Wire hosts award-winning events for client education with GoToWebinar by Citrix Online

June 2009 - (Free Research)
Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more. 
(CASE STUDY) READ ABSTRACT |

SCOPIA Connector for IBM Lotus Sametime by RADVISION

March 2008 - (Free Research)
RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime. 
(ARTICLE) READ ABSTRACT |

The Compelling Case for Conferencing by Microsoft

August 2009 - (Free Research)
As organizations look for ways to improve business outcomes while reducing costs and encouraging environmental sustainability, many are turning to software-based conferencing and collaboration solutions for audio and Web conferencing. This paper explains some benefits realized by companies who have deployed these unified communications solutions. 
(WHITE PAPER) READ ABSTRACT |

Questions to ask when evaluating video conferencing service by Cisco Systems, Inc.

November 2011 - (Free Research)
This e-guide highlights what you should know before implementing video conferencing, including what services you need, key requirements and a guide to evaluating video conferencing service providers. 
(EGUIDE) READ ABSTRACT |

Questions to ask when evaluating video conferencing service by Cisco Systems, Inc.

September 2011 - (Free Research)
This e-guide highlights what you should know before implementing video conferencing, including what services you need, key requirements and a guide to evaluating video conferencing service providers. 
(EGUIDE) READ ABSTRACT |

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