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Eight Strategies for First Rate Customer Service by Cisco Systems, Inc.

February 22, 2008 - (Free Research)
This paper provides eight strategies for creating a relationship with your customers that will keep them coming back. 
(WHITE PAPER) READ ABSTRACT |

Case study: Microsoft Dutch HQ glimpses the future by ComputerWeekly.com

June 30, 2010 - (Free Research)
Microsoft has turned its Dutch headquarters into a radical experiment which the company believes could point the way to the future of the workplace. Its office at Schiphol airport has done away with dedicated desks and offices and it has given employees the freedom to chose where, when and how they work. 
(WHITE PAPER) READ ABSTRACT |

6 Best Practices for Preventing Enterprise Data Loss by Polycom, Inc.

February 05, 2009 - (Free Research)
Nearly 220 million electronic records have been breached since January 2005, according to Privacy Rights Clearinghouse. This paper outlines six best practices for corporations seeking to prevent enterprise data loss in order to protect revenue, limit customer attrition, and meet government regulatory requirements. 
(WHITE PAPER) READ ABSTRACT |

IBM SPSS Predictive Operational Analytics by IBM

May 09, 2012 - (Free Research)
Operational dexterity is essential in today's globally competitive business environment. A predictive analytics solution can help you achieve this level of agility. This webcast from IBM outlines a predictive operational analytics option that enables you to capture and integrate data to determine future outcomes and make better decisions. 
(WEBCAST) READ ABSTRACT |

Alegent Health Implements Courion Solutions to Deliver Access Assurance by Courion Corporation

December 01, 2009 - (Free Research)
This case study describes how Alegent, a large healthcare system in Nebraska, implemented Courion Solutions to assist with their access assurance needs. Read on to learn what was changed and the benefits that were attained. 
(CASE STUDY) READ ABSTRACT |

The Intelligent Campus LAN by Juniper Networks, Inc.

March 27, 2012 - (Free Research)
Access this Tech Guide from SearchNetworking.com to learn how you can update your campus LAN to address the modern needs of your network, including application delivery and mobility. 
(EGUIDE) READ ABSTRACT |

Latency: The Silent Killer by Limelight Networks, Inc.

May 05, 2014 - (Free Research)
The following white paper explores 8 ways you and your company can cut down on latency, ultimately avoiding customer attrition and improving overall experience. 
(RESOURCE) READ ABSTRACT |

The Top Five Benefits of Video Conferencing by Polycom, Inc.

May 16, 2011 - (Free Research)
As more employees are working remote, teams are faced with lost, slow, or simply non-existent communication. This white paper discusses video conferencing solutions and the top five benefits they can bring to your organization, ultimately ensuring your employees are seen and heard. 
(WHITE PAPER) READ ABSTRACT |

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft

October 01, 2007 - (Free Research)
Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted. 
(CASE STUDY) READ ABSTRACT |

Business-Grade Video Conferencing for SMBs by Polycom, Inc.

May 12, 2011 - (Free Research)
In this paper, uncover the benefits of video conferencing for small and mid-size organizations while highlighting use cases for specific industries and personnel. 
(WHITE PAPER) READ ABSTRACT |

Introduction to Video Conferencing by Polycom, Inc.

July 31, 2012 - (Free Research)
This resource explores how video conferencing can help your organization increase connectivity between your globally dispersed employees, partners, and customers. View now to learn the ins and outs of this technology and considerations to keep in mind when deploying it in your organization. 
(WHITE PAPER) READ ABSTRACT |

Critical Communications for Business Continuity: How to Ensure Employees, Partners & Customers Stay Connected by Polycom, Inc.

October 18, 2011 - (Free Research)
This paper examines why companies should develop and implement an on-demand conferencing and collaboration plan that supports business continuity for both the enterprise and its customers. 
(WHITE PAPER) READ ABSTRACT |

Readying Your Network for Video Collaboration by SearchSecurity.com

April 16, 2012 - (Free Research)
In this exclusive E-Guide from SearchUnifiedCommunications.com, learn more about the intelligent network and how telepresence and visual collaboration is changing the modern enterprise. Uncover the extranet and desktop video requirements driving 2012 telepresence trends and how the iPad is changing enterprise video-conferencing strategies. 
(EGUIDE) READ ABSTRACT |

Business Case for Integrated Unified Communications and Contact Center Solution by ShoreTel

June 30, 2010 - (Free Research)
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. 
(WHITE PAPER) READ ABSTRACT |

Banking Evolves: How Intelligent Imaging Fuels Performance and Profitability by IBM

April 21, 2014 - (Free Research)
The following white paper explores how intelligent document imaging solutions can help banks enable a mobile-friendly environment. Get a firsthand look at how this technology can virtually eliminate the reliance on paper documents, improve productivity, reduce customer attrition, and more. 
(WHITE PAPER) READ ABSTRACT |

How to Get Ahead in a Challenging Economy by Cisco Systems, Inc.

August 14, 2009 - (Free Research)
Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses. 
(WHITE PAPER) READ ABSTRACT |

Successfully Integrating Collaboration into the Workplace by Orange Business Services

July 20, 2009 - (Free Research)
Collaboration is one of the hottest topics in the workplace today as market and technology trends drive changes in how employees work together. This paper looks at those trends and suggests ways for information technology (IT) organizations to enable and support the changes that are affecting the way their employees work. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Collaboration Technologies to Drive Innovation, Growth, and Productivity by Vidyo, Inc.

May 22, 2014 - (Free Research)
This exclusive paper discusses the importance of video conferencing in the modern enterprise, examining the limits of traditional solutions and how the technology has improved to such a degree that it can now greatly increase productivity. 
(WHITE PAPER) READ ABSTRACT |

Siemens Mobile UC - Where UC Meets Enterprise Mobility by Siemens Enterprise Communications

October 2008 - (Free Research)
In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems. 
(WHITE PAPER) READ ABSTRACT |

Improve Organizational Communications by Cisco Systems, Inc.

October 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity. 
(WHITE PAPER)

Key Points When Considering a Videoconferencing Platform/Manufacturer by LifeSize

September 2011 - (Free Research)
This white paper discusses key points to consider when looking for a videoconferencing system. 
(WHITE PAPER) READ ABSTRACT |

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM by Avaya

June 2009 - (Free Research)
Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way. 
(WHITE PAPER) READ ABSTRACT |

Elliott Reduces Cost and Increases Efficiency with its Kronos Solution by Kronos Incorporated

June 2009 - (Free Research)
Elliott Company decided to implement the Kronos Workforce Central suite in 2004 to help improve its ability to track and manage attendance, overtime, and vacation while remaining compliant with complex labor laws and union pay policies. Read this case study to find out how it worked out for them. 
(CASE STUDY) READ ABSTRACT |

6 Best Practices for Preventing Enterprise Data Loss by RSA, The Security Division of EMC

February 2009 - (Free Research)
Nearly 220 million electronic records have been breached since January 2005, according to Privacy Rights Clearinghouse. This paper outlines six best practices for corporations seeking to prevent enterprise data loss in order to protect revenue, limit customer attrition, and meet government regulatory requirements. 
(WHITE PAPER) READ ABSTRACT |

How Should an Enterprise Move towards Unified Communications? by Avaya Inc.

June 2008 - (Free Research)
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. 
(WHITE PAPER) READ ABSTRACT |

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