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ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc. September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 8 November 2011: Read this week's issue of the UK's leading technology publication, with the news, analysis and opinion that matters to IT managers. by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we report from the London Cyberspace Conference where world leaders gathered to discuss internet security. We examine the tools available to help migrate from Windows XP to Windows 7; and hear from Royal Bank of Scotland about how to build a business case for virtual desktops. Download the new issue now.  (EZINE)

Infosec 2012: How to help your organisation deal with next-generation Cyber attacks by Hewlett-Packard Limited June 2012 - (Free Research) Featuring highlights from the Infosec Europe 2012 conference in London, this e-guide explores why a new approach to security – one that leverages forensic analysis to detect existing and emerging threats – is in need. In addition, explore the role the government is planning on playing in raising cyber security awareness in UK businesses.  (EGUIDE) READ ABSTRACT |

E-Guide: Why your clients should measure their data center energy efficiency by Intel February 2011 - (Free Research) Read this E-Guide to learn more about why measuring data center efficiency is important for your clients and what exactly they should be measuring.  (EGUIDE) READ ABSTRACT |

Configuring and Using IBM i's Auditing Functions by PowerTech March 2010 - (Free Research) Did you know that IBM i includes powerful auditing features? In fact, our own class-leading audit reporting solution leverages the information captured by this facility. Join this webinar-based on content presented at the 2009 COMMON conference-to learn about activating and configuring IBM i's built-in auditing capabilities.  (WEBCAST) READ ABSTRACT |

Presentation Transcript: Configuring and Using IBM i's Auditing Functions by PowerTech April 2010 - (Free Research) Did you know that IBM i includes powerful auditing features? In fact, our own class-leading audit reporting solution leverages the information captured by this facility. Read this presentation transcipt - based on content presented at the 2009 COMMON conference - to learn about activating and configuring IBM i's built-in auditing capabilities.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc. October 2009 - (Free Research) Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk?  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 20 September 2011: Download the new issue of the UK's leading technology publication, featuring in-depth analysis of the latest IT news and technology trends by ComputerWeekly.com September 2011 - (Free Research) In this week's Computer Weekly, we examine what reform of the UK's banks will mean for financial services IT strategies. We also look at the problems of software licensing when moving to desktop virtualisation, discuss how to make sense of cloud computing, and provide part three of our guide to business intelligence. Download the new issue now.  (EZINE)

SharePoint Conference 2009: Steve Ballmer Keynote Address by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) This video covers highlights from the Microsoft SharePoint Conference in 2009, including Microsoft CEO Steve Ballmer's keynote address.  (VIDEO) READ ABSTRACT |

IBM Information On Demand Virtual 2010 by IBM December 2010 - (Free Research) Curious about IBM Information On Demand (IOD) Global Conference 2010 in Las Vegas? Explore the best of the conference, virtually. Learn how to deliver trusted information for greater insight and smarter decisions, and align information and related projects to business goals.  (WEBCAST)

Better Software and Agile Development Conference by IBM May 2013 - (Free Research) Do you want to learn more about agile development? Don't miss the opportunity to learn more about this topic at the better software conference on Nov. 10-15 in Boston. Developers and QA engineers discuss best practices and other helpful topics.  (EVENT) READ ABSTRACT |

Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now.  (EZINE)

Computer Weekly 27 September 2011: Download the latest issue of the UK's leading technology publication, featuring the news, analysis and opinion that matters to IT decision-makers by ComputerWeekly.com September 2011 - (Free Research) In this week's Computer Weekly, we take an in-depth look at Windows 8 - identifying what new features will be key to business users; and examine the remains of the National Programme for IT and what this means for the future of the NHS. Download the latest issue now.  (EZINE)

Linux Management with Red Hat Network Satellite Server : Measuring Business Impact and ROI by Red Hat and HP July 2012 - (Free Research) Read this white paper to learn about a new network satellite server that can help you simplify and improve Linux management while reducing costs.  (WHITE PAPER) READ ABSTRACT |

SCOPIA Conferencing Platform for IBM® Lotus® Sametime® by RADVISION June 2008 - (Free Research) The SCOPIA Conferencing Platform with SCOPIA Desktop enables users to create and initiate multiparty audio and video conferences directly from within Lotus Sametime.  (WHITE PAPER) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc. January 2012 - (Free Research) This white paper addresses HR challenges and metrics solutions for improving operations.  (WHITE PAPER) READ ABSTRACT |

Deep Defender Demo Video by Intel October 2012 - (Free Research) Cyber criminials have begun to design malware that can infiltrate security. View this informative webcast to learn more about what you can do to eliminate vulnerabilities and prepare for potential attacks. Stay ahead of criminals by viewing this resource now  (WEBCAST) READ ABSTRACT |

SCOPIA Connector for Microsoft Office Communications Server 2007 by RADVISION June 2008 - (Free Research) RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector.  (WHITE PAPER) READ ABSTRACT |

Eight Essential Steps: Moving the Contact Center Beyond Operational Efficiency to Business Effectiveness by Aspect August 2010 - (Free Research) This paper explains how to move the contact center beyond operational efficiency to business effectiveness and provides best practices employed by businesses that already operate their contact centers as profit centers and touching on the technology that makes it possible. Read on to learn how to transform your contact center into a profit center.  (WHITE PAPER) READ ABSTRACT |

The global state of the project management office by ComputerWeekly.com May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.  (IT BRIEFING) READ ABSTRACT |

The Best of RSA: Mobile Security by Kaspersky Lab May 2012 - (Free Research) To help organizations grapple with the new challenges of IT consumerization and BYOD, the RSA conference held its own session track specifically on mobile device security. Get an inside look into the session and gain key insight into the major issues today including BYOD policies and threats, and uncover new countermeasures and strategies.  (EGUIDE) READ ABSTRACT |

Realizing the Economic Benefits of Oracle Enterprise Manager Ops Center by Oracle Corporation March 2011 - (Free Research) This paper examines areas of potential optimization, shows how day-to-day IT management processes can contribute to – rather than detracts from – that optimization, and provides an ROI analysis with an example scenario based on actual deployments.  (WHITE PAPER) READ ABSTRACT |

IT GRC: Managing Risk, Improving Visibility, and Reducing Operating Costs by Lumension May 2009 - (Free Research) This Aberdeen Group benchmark report describes the policy, planning, process, and organizational elements of successful IT GRC implementations. Learn what top performing companies do to gain a competitive edge regarding compliance and IT risk management.  (ANALYST REPORT) READ ABSTRACT |

Deloitte Consulting Presents: Risk and TCO in Single and Multivendor Networks by Cisco Systems, Inc. March 2012 - (Free Research) Can a multivendor network infrastructure actually reduce your overall costs, as some claim? To answer this question, Deloitte Consulting conducted in-depth research looking at enterprises' total cost of ownership (TCO), including capital outlays, operating expenses, and analyzed risks associated with the network.  (WHITE PAPER)

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

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