InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		newScale Solutions Overview - newScale FrontOffice Suite™ by newScale. The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service more... >> Discover more offerings from newScale.
		Cisco ASA 5500 Series by Cisco Systems, Inc. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc.

RADVISION - The Core of Video Enabled Unified Communications by RADVISION August 2008 - (Free Research) With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

PODCAST: RADVISION - The Core of Video Enabled Unified Communications by RADVISION August 2008 - (Free Research) With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces by DeskFlex August 2008 - (Free Research) Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Are you ready for outsourced systems management? by OnForce, Inc. July 2008 - (Free Research) In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Is Your Vendor a Sitting Duck? by Information Security Magazine September 2008 - (Free Research) Security managers are asking pure-play vendors questions about their viability.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Children's Health Associates Reduces IT Costs and Complexities with Ericom's Server Based Computing Solution by Ericom Software May 2008 - (Free Research) See how Children’s Health Associates, the largest private pediatric medical practice in the US, found a reliable and safe alternative to a standard Internet terminal system to achieve their IT goals.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Part 3: New Strategies for Data Center Storage and Networking by Dell, Inc February 2008 - (Free Research) New products and strategies in data storage and networking, including storage virtualization, IP and Fiber Channel hybrids and the evolution of hard disk drive storage.  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Part 2: Challenges to Data Center Storage and Networking by Dell, Inc February 2008 - (Free Research) Schulz discusses threats, challenges and new strategies effecting storage and networking performance and capacity.  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Part 1: Basic Storage and Networking Terms by Dell, Inc February 2008 - (Free Research) Greg begins with an introduction to storage and networking terminology, which helps to demystify complicating acronyms and other jargon used by storage and networking specialists.  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Unleashing the Power of iLo, IPMI and Other Service Processors by Avocent. February 2008 - (Free Research) Learn how consolidated remote server management technologies such as Avocent service processor managers can provide the increased service availability that your business demands.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mid-market Meetings Management by StarCite August 2008 - (Free Research) Aberdeen research has found that although both the mid-market and large sectors have similar performance results and organizational structures for meetings management, large organizations are better positioned for long-term success.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Mainframe/SOA Challenge: A Fresh, Unbiased Look by Attachmate August 2008 - (Free Research) A must-read for understanding service-enablement of mainframe and enterprise host applications. You’ll learn the quickest and safest paths to B2B, customer self-service, and other initiatives. The paper addresses ROI concerns as well as the ongoing upkeep of your solutions.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Alternative to Citrix - Ericom's Complete Presentation Virtualization (SBC) and Desktop Virtualization (VDI) Solution by Ericom Software May 2008 - (Free Research) This paper discusses the merits of Ericom Virtualization solutions over the comparable Citrix solutions. The pros and cons of Server-based Computing (SBC) will be discussed, including solution complexity, deployment cost, security, etc.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Deploying Server Based Computing by Ericom Software May 2008 - (Free Research) This webinar explore the vast benefits of Server Based Computing (SBC) - such as centralized management of IT infrastructure - and how it can help you better manage your IT environment.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation. Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServicePower - Strengthening the Service Chain by SERVICEPower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Holistic Master Data Management Solutions and Services: Establishing the Foundation for Increasing Business Value by Accenture. June 2008 - (Free Research) Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Rich Internet Applications: Design, Measurement, and Management Challenges by Keynote Systems February 2008 - (Free Research) This paper describes the evolution of traditional Web pages and applications and reviews the behavioral characteristics of the emerging class of Rich Internet Applications(RIA).  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global September 2008 - (Free Research) On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ITIL: An Indispensable Guide by matrix 42 June 2008 - (Free Research) matrix42’s Empirum allows the complete and centralized administration of all PCs, servers, configurations and software assets for both Windows and Linux environments.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

up.time 5 - Powerful IT Systems Management that Deploys in Minutes by uptime software inc. July 2008 - (Free Research) Powerful and Scalable IT Systems Management for Enterprises that Deploys in Minutes - up.time provides browser-based 'Single Pane of Glass' views across domains, Platforms, Environments (Physical & Virtual), Applications, and Databases.  (DEMO) READ ABSTRACT | GO TO DEMO

Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software April 2008 - (Free Research) Listen to this Webcast to learn how to manage your company’s assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Business Process Management Enabled by SOA by Accela Communications July 2008 - (Free Research) Join industry experts as they discuss how an integrated Business Process Management (BPM) and Service Oriented Architecture (SOA) approach can accelerate process improvement and facilitate business innovation and agility.  (WEBCAST) GO TO WEBCAST

Best Practices - Defining IT Success through the Service Catalog by newScale, Inc. October 2008 - (Free Research) This Webinar is for anyone embarking on a Service Catalog or ITIL initiative. Pink Elephant's ITSM guru Troy DuMoulin and newScale founder Rodrigo Flores will give you practical guidance on how to design and implement an IT Service Catalog accordi…  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Beyond HA: The Middleware Factor in Rapid Services Deployment in Next-Generation Networks by Enea September 2008 - (Free Research) Today, the Enea Element™ middleware solution is realizing great success precisely because it has from the outset focused on the broader “system” issues faced by these providers.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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