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Populating a Data Quality Scorecard with Relevant Metrics by SAS Institute Inc. March 13, 2013 - (Free Research) In this white paper, discover the major considerations that should go into developing metrics for a data quality scorecard. See how ideas about data metrics might vary across internal departments, and may be reoriented according to concerns about business process, impact, and pure data considerations.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc. January 23, 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.  (WHITE PAPER) READ ABSTRACT |

Own the Air: Testing Aruba Networks’ Adaptive Radio Management (ARM) in a High-Density Client Environment by Aruba Networks July 01, 2010 - (Free Research) Aruba commissioned Network Test to evaluate the efficiency of Adaptive Radio Management (ARM) features. Using a massive over-the-air test bed1, Network Test assessed ARM features both individually and in concert, in the latter case using strict adherence to service-level agreements as one of the key metrics.  (WHITE PAPER) READ ABSTRACT |

IBM Cognos Online Conference for Retailers and Manufactures by IBM October 21, 2009 - (Free Research) This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products.  (VIRTUAL SEMINAR)

Quest MessageStats™ by Dell Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Using Mobile Services to Boost Collaboration by Microsoft December 30, 2011 - (Free Research) This whitepaper explores in depth how you can plan, deploy, and monitor mobility in your enterprise with Microsoft Lync Server.  (WHITE PAPER) READ ABSTRACT |

The Social Customer ebook "Rethinking Customer Service: The Call Center as Corporate Information Hub" by SAP America, Inc. December 31, 2011 - (Free Research) This e-book looks at how the call center in particular can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and mindset shifts that must take place as customers demand more and more information about the products and services that they consume.  (WHITE PAPER) READ ABSTRACT |

jQuery on Rails (The Real Ones) by The Ajax Experience January 07, 2009 - (Free Research) The talk examines how to develop and enterprise solution for leveraging a diverse server-side framework portfolio and deliver a consistent experience to end users.  (PODCAST) READ ABSTRACT |

Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems February 25, 2008 - (Free Research) This white paper discusses methods for monitoring Web site performance from an end-user perspective. Explore the benefits associated with neutral, third-party performance monitoring.  (WHITE PAPER) READ ABSTRACT |

Why Service Level Management is Mission Critical for all IT Service Providers by Autotask Corporation December 10, 2010 - (Free Research) Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools.  (WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Outsourced Application Development by Veracode, Inc. May 10, 2010 - (Free Research) Application security has become a top concern for security professionals striving to control their company’s overall risk profile. Meanwhile, companies are also saving money by outsourcing more and more custom code creation. This white paper outlines five best practices that enterprises can use to secure their outsourced application development.  (WHITE PAPER) READ ABSTRACT |

E-Book: Technical Guide on Application Security: Secure Development by IBM December 07, 2010 - (Free Research) When security practitioners attempt to introduce secure development practices into a development process and organization they are less than accepted. Development organizations tend to reject formal internal structure and process imposed from the outside. Read on to learn how to implement secure development practices in a development organization.  (EBOOK)

Transforming Software Delivery: An IBM Rational Case Study by IBM November 28, 2011 - (Free Research) In 2007, the IBM Rational Development organization realized they needed to make improvements in their development lifecycle. This white paper explores that transformational journey, highlighting: How to improve team collaboration, why agile practices are essential, how to gain development intelligence and more!  (WHITE PAPER) READ ABSTRACT |

10 Performance Management Best Practices by Gomez April 2008 - (Free Research) This white paper examines performance practices that represent the best chance for any organization-regardless of its size and market presence-to gain alignment and win more than its fair share of the online market opportunity.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now.  (EZINE)

Building a Best-Run Finance Organization by SAP America, Inc. June 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations.  (WHITE PAPER) READ ABSTRACT |

7 Requirements of Data Loss Prevention by Symantec Corporation March 2009 - (Free Research) This report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.  (WHITE PAPER) READ ABSTRACT |

The secrets of highly effective data governance programs by Pitney Bowes Group 1 Software September 2011 - (Free Research) The first key to a successful data governance program is ensuring user and organization expectations. To find out more secret advice for highly effective data governance programs read this expert e-Book. Our editorial team has gathered tips, techniques and best practices to plan a successful data governance plan.  (EBOOK)

IBM Information On Demand Virtual 2010 by IBM December 2010 - (Free Research) Curious about IBM Information On Demand (IOD) Global Conference 2010 in Las Vegas? Explore the best of the conference, virtually. Learn how to deliver trusted information for greater insight and smarter decisions, and align information and related projects to business goals.  (WEBCAST)

SCOPIA Conferencing Platform for IBM® Lotus® Sametime® by RADVISION June 2008 - (Free Research) The SCOPIA Conferencing Platform with SCOPIA Desktop enables users to create and initiate multiparty audio and video conferences directly from within Lotus Sametime.  (WHITE PAPER) READ ABSTRACT |

Better Software and Agile Development Conference: November 10-15, 2013 Boston, Massachusetts by IBM May 2013 - (Free Research) The Better Software and Agile Development Conference in Boston Nov. 10-15 offers developers and QA engineers best practices.  (EVENT)

SharePoint Conference 2009: Steve Ballmer Keynote Address by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) This video covers highlights from the Microsoft SharePoint Conference in 2009, including Microsoft CEO Steve Ballmer's keynote address.  (VIDEO) READ ABSTRACT |

SCOPIA Connector for Microsoft Office Communications Server 2007 by RADVISION June 2008 - (Free Research) RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector.  (WHITE PAPER) READ ABSTRACT |

The Best of RSA: Mobile Security by Kaspersky Lab May 2012 - (Free Research) To help organizations grapple with the new challenges of IT consumerization and BYOD, the RSA conference held its own session track specifically on mobile device security. Get an inside look into the session and gain key insight into the major issues today including BYOD policies and threats, and uncover new countermeasures and strategies.  (EGUIDE) READ ABSTRACT |

Ten Tips for the Metrics-Minded Organization by Sensage, Inc. August 2012 - (Free Research) Security professionals are well aware that metrics can improve security operations and reduce risks. However, some directions need to be in place in order for security metrics initiatives to be successful. Consult this resource to uncover the top ten tips for security metrics initiatives.  (WHITE PAPER) READ ABSTRACT |

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