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Online Training Case Study by SyberWorks, Inc.

December 2008 - (Free Research)
The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. 
(CASE STUDY) READ ABSTRACT |

Cisco IP Phone Features by Global Knowledge

February 2009 - (Free Research)
This paper explains various features (Softkeys) available to the phone while in a call state. 
(WHITE PAPER) READ ABSTRACT |

Virtualization for Dummies, 2nd HP Special Edition by Hewlett-Packard Company

October 2009 - (Free Research)
Read this book for an introduction to the subject so that you can understand its promise and perils — and create an action plan to decide whether virtualization is right for you, as well as how to move forward with implementing it should you decide it is right for you. 
(BOOK) READ ABSTRACT |

Application Transformation: Getting to the Bottom Line by Hewlett-Packard Company

November 2009 - (Free Research)
Nov. 4th on 14:00PM CET (13:00 PM GMT) Learn application transformation strategies, such as legacy application modernization and exploiting mainframe alternatives, at this virtual conference. Get innovated with Geoffrey Moore, best-selling author and managing director of TCG Advisors and Dale Vecchio, featured speaker from Gartner Research. 
(VIRTUAL TRADE SHOW) READ ABSTRACT |

Application Transformation: Getting to the Bottom Line: Asia Pacific and Japan by Hewlett-Packard Company

November 2009 - (Free Research)
Nov. 3rd at 12 Noon SGT (4AM GMT) Attend this virtual conference to learn application transformation strategies such as legacy application modernization and exploiting mainframe alternatives. Get innovated with Geoffrey Moore, best-selling author and managing director of TCG Advisors and Dale Vecchio, featured speaker from Gartner Research. 
(VIRTUAL TRADE SHOW) READ ABSTRACT |

Application Transformation: Getting to the Bottom Line: Americas by Hewlett-Packard Company

November 2009 - (Free Research)
Nov. 5th at 10AM ET (3PM GMT) Attend this virtual conference to learn application transformation strategies such as legacy application modernization and exploiting mainframe alternatives. Get innovated with Geoffrey Moore, best-selling author and managing director of TCG Advisors and Dale Vecchio, featured speaker from Gartner Research. 
(VIRTUAL TRADE SHOW) READ ABSTRACT |

IBM Cognos Online Conference for Retailers and Manufactures by IBM

October 2009 - (Free Research)
This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products. 
(VIRTUAL SEMINAR)

Where Angels Fear to Tread: The Problems of Keyword Search in E-Discovery by FTI Technology

November 2009 - (Free Research)
In this paper – first in a three part series - we will examine the difficulties of working with keywords during a matter, the many challenges associated with relying on keyword search, and the cost and risk associated with attempting to “guess” one’s way to a relevant document set. 
(WHITE PAPER) READ ABSTRACT |

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9

September 2009 - (Free Research)
Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more. 
(CASE STUDY) READ ABSTRACT |

Mid-market Meetings Management by StarCite

August 2008 - (Free Research)
Aberdeen research has found that although both the mid-market and large sectors have similar performance results and organizational structures for meetings management, large organizations are better positioned for long-term success. 
(WHITE PAPER) READ ABSTRACT |

Avoid Security Suffering With These 3 Questions by Ounce Labs, an IBM Company

June 2009 - (Free Research)
Participants at industry conferences and events often ask where the right place to start implementing security is. This is similar to starting off a talk with a doctor by asking “What medicine should I take?” The answer is going to be more questions. This article presents three questions to ask yourself before starting a security implementation. 
(JOURNAL ARTICLE) READ ABSTRACT |

Audio Conferencing 2.0: Control Costs & Simplify Administration by Citrix Online

September 2009 - (Free Research)
In this paper, we're taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call. 
(WHITE PAPER) READ ABSTRACT |

Pragmatic Data Security by SearchSecurity.com

October 2009 - (Free Research)
This collection of slides from the Information Security Decisions Conference provides practical advice about securing your data. The presentation builds upon a basic, four-step model of discover, secure, monitor, and protect. Download these slides to learn how to overcome common data security issues. 
(PRESENTATION) READ ABSTRACT |

Change Management: The Challenge of Organizational Culture by SearchSecurity.com

October 2009 - (Free Research)
This collection of slides from the Information Security Decisions Conference focuses on change management and keeping change from creating unnecessary risks. The slides offer tips on getting people to accept change, participate in change, and finally manage change. Read on to learn more about managing change to mitigate risks. 
(PRESENTATION) READ ABSTRACT |

How to Evolve Your Compliance Program As Technologies and Mandates Change by SearchSecurity.com

October 2009 - (Free Research)
This collection of slides from the Information Security Decisions Conference gives an overview of the changes in security compliance regulations and the resulting changes in security technologies. Download the slides and learn about changes in regulations, the evolution of technology, keeping virtualization and cloud computing compliant, and more. 
(PRESENTATION) READ ABSTRACT |

Application Delivery Networks -- Enabling Video Ready Networks by Blue Coat

October 2009 - (Free Research)
This paper takes a look at some of the advantages of video conferencing in terms of both cost savings and time savings, explains some of the problems and challenges in making video conferencing work, and gives advice for making the network ready to accommodate video conferences. 
(WHITE PAPER) READ ABSTRACT |

Controlling the Cost of Audio Conferencing by Citrix Online

September 2009 - (Free Research)
This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it. 
(WHITE PAPER) READ ABSTRACT |

Oracle Solutions eXpo Virtual Seminar by Oracle Corporation

October 2009 - (Free Research)
Join Oracle and our Partners at Oracle Solutions eXpo Online, a FREE virtual conference, on Thursday, December 10, 2009 for IT experts and business decision makers. 
(VIRTUAL SEMINAR)

Mitigating Web 2.0 Threats by SearchSecurity.com

October 2009 - (Free Research)
This collection of slides from the Information Security Decisions Conference presents an overview of some common web 2.0 security threats and how to deal with them. The presentation covers the evolution of threats, how web 2.0 is changing them, what vulnerabilities to focus on, and how to reduce risk. Download the slides to learn more. 
(PRESENTATION) READ ABSTRACT |

Emerging Internet Security Threats in 2009 by SearchSecurity.com

October 2009 - (Free Research)
This collection of slides from the Information Security Decisions Conference presents an extensive overview of the internet security threats that have risen up in 2009. Several different cybercrime tactics are discussed and detailed examples are provided for each. Download these slides to get an idea of the threats that your organization is facing. 
(PRESENTATION) READ ABSTRACT |

Cloud Computing: Security Risks and Compliance Implications by SearchSecurity.com

October 2009 - (Free Research)
This collection of slides from the Information Security Decisions Conference presents an overview of the security concerns that arise from the new trend toward cloud computing. The slides cover what cloud computing is, how it is used, and the concerns it raises. The presentation also makes some recommendations for dealing with these concerns. 
(PRESENTATION) READ ABSTRACT |

Pragmatic Database Security by SearchSecurity.com

October 2009 - (Free Research)
This collection of slides from the Information Security Decisions Conference presents a practical 5 step plan toward achieving greater standards of database security and compliance. These steps consist of discovering, securing, monitoring, protecting and managing your databases. Download the slides to learn more. 
(PRESENTATION) READ ABSTRACT |

Evolving Your Identity Management Program by SearchSecurity.com

October 2009 - (Free Research)
This collection of slides from the Information Security Decisions Conference presents an overview of how to utilize an identity management program to improve efficiency and reduce the disruptive effects of change. Learn about the role of IdM solutions, the benefits of IdM maturity, and how to attain IdM maturity. 
(PRESENTATION) READ ABSTRACT |

New Regulations on the Rise by SearchSecurity.com

October 2009 - (Free Research)
This collection of slides from the Information Security Decisions Conference provides some insight into some of the new regulations and recent changes in existing regulations. The slides focus on Red Flag Rules, the MA ID theft law, and the NV Data Protection law. Read on to learn how to stay compliant with these new laws and others like them. 
(PRESENTATION) READ ABSTRACT |

Architecting Deduplication and Virtualization for Best of Breed Data Protection by Data Domain

October 2009 - (Free Research)
Boston Medical Center details its decision process and successful implementation of Data Domain deduplication storage as well as the economic benefits received by going tapeless for backup and disaster recovery. Mr. Blake presented to an audience at Gartner's Data Center Conference. 
(WEBCAST) READ ABSTRACT |

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