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Online Training Case Study by SyberWorks, Inc. December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.  (CASE STUDY) READ ABSTRACT |

Cisco IP Phone Features by Global Knowledge February 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.  (WHITE PAPER) READ ABSTRACT |

Green IT Matters at Wipro LTD by Wipro Technologies September 2009 - (Free Research) In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro's quest to become a true ecologically sustainable company.  (WHITE PAPER) READ ABSTRACT |

VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers by Five9 September 2009 - (Free Research) Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.  (WHITE PAPER) READ ABSTRACT |

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company) April 2006 - (Free Research) KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead.  (WHITE PAPER) READ ABSTRACT |

Avoid Security Suffering With These 3 Questions by Ounce Labs, an IBM Company June 2009 - (Free Research) Participants at industry conferences and events often ask where the right place to start implementing security is. This is similar to starting off a talk with a doctor by asking “What medicine should I take?” The answer is going to be more questions. This article presents three questions to ask yourself before starting a security implementation.  (JOURNAL ARTICLE) READ ABSTRACT |

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc (E-mail this company) May 2006 - (Free Research) Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies.  (WHITE PAPER) READ ABSTRACT |

Where Angels Fear to Tread: The Problems of Keyword Search in E-Discovery by FTI Technology November 2009 - (Free Research) In this paper – first in a three part series - we will examine the difficulties of working with keywords during a matter, the many challenges associated with relying on keyword search, and the cost and risk associated with attempting to “guess” one’s way to a relevant document set.  (WHITE PAPER) READ ABSTRACT |

Increase Profits and Customer Satisfaction in the Communications Industry by Infor CRM December 2008 - (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.  (WHITE PAPER) READ ABSTRACT |

Ethernet 10/100/1000 Copper Taps, Passive or Active? by Gigamon July 2009 - (Free Research) This article presents an overview of the various Ethernet 10/100/1000 physical layer technologies for the copper medium. It discusses the pros and cons of active versus passive tapping and why active tapping is preferred for Gigabit Ethernet running over the copper medium. The switch-over behavior of active relay-based tapping is also presented.  (WHITE PAPER) READ ABSTRACT |

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot - Podcast by KnowledgeStorm, Inc (E-mail this company) July 2006 - (Free Research) Findings of the Web Lead Evaluation and Scoring Study, conducted by KnowledgeStorm and The Artemis Group, suggest companies using the Internet to generate leads might discover that focusing on the C-suite is not the fastest route to improved lead-to-close ratios. Listen to this podcast to find out why.  (PODCAST) READ ABSTRACT |

Emerging Internet Security Threats in 2009 by SearchSecurity.com October 2009 - (Free Research) This collection of slides from the Information Security Decisions Conference presents an extensive overview of the internet security threats that have risen up in 2009. Several different cybercrime tactics are discussed and detailed examples are provided for each. Download these slides to get an idea of the threats that your organization is facing.  (PRESENTATION) READ ABSTRACT |

AC Drives and Industrial AC Motors by AutomationDirect AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications.  (HARDWARE PRODUCT)

Oracle Solutions eXpo Virtual Seminar by Oracle Corporation October 2009 - (Free Research) Join Oracle and our Partners at Oracle Solutions eXpo Online, a FREE virtual conference, on Thursday, December 10, 2009 for IT experts and business decision makers.  (VIRTUAL SEMINAR)

Programmable Logic Controller Product Lines (PLCs) by AutomationDirect Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.  (HARDWARE PRODUCT)

Logical Domains Quick Start Guide by Sun Microsystems, Inc. July 2009 - (Free Research) Logical Domains, or LDoms, is Sun's built-in, no-cost hardware virtualization technology for servers and blade systems powered by UltraSPARC® T1, T2, and T2 Plus processors. The purpose of this Sun BluePrints™ article is to provide a simple set of steps for setting up and running a server with Logical Domains 1.2 software.  (EGUIDE) READ ABSTRACT |

Managing to Secure: Evaluating the Manageability of your IPS Solution by TippingPoint October 2009 - (Free Research) The last thing network security managers need is more complicated management systems to learn. There are four management keys to an IPS solution: Speed of initial set-up; Ease of ongoing management; Flexible management interfaces; and IPS management scalability. This paper will take a good hard look at each of these manageability components.  (WHITE PAPER) READ ABSTRACT |

Application Transformation: Getting to the Bottom Line by Hewlett-Packard Company November 2009 - (Free Research) Nov. 4th on 14:00PM CET (13:00 PM GMT) Learn application transformation strategies, such as legacy application modernization and exploiting mainframe alternatives, at this virtual conference. Get innovated with Geoffrey Moore, best-selling author and managing director of TCG Advisors and Dale Vecchio, featured speaker from Gartner Research.  (VIRTUAL TRADE SHOW) READ ABSTRACT |

Application Transformation: Getting to the Bottom Line: Asia Pacific and Japan by Hewlett-Packard Company November 2009 - (Free Research) Nov. 3rd at 12 Noon SGT (4AM GMT) Attend this virtual conference to learn application transformation strategies such as legacy application modernization and exploiting mainframe alternatives. Get innovated with Geoffrey Moore, best-selling author and managing director of TCG Advisors and Dale Vecchio, featured speaker from Gartner Research.  (VIRTUAL TRADE SHOW) READ ABSTRACT |

Application Transformation: Getting to the Bottom Line: Americas by Hewlett-Packard Company November 2009 - (Free Research) Nov. 5th at 10AM ET (3PM GMT) Attend this virtual conference to learn application transformation strategies such as legacy application modernization and exploiting mainframe alternatives. Get innovated with Geoffrey Moore, best-selling author and managing director of TCG Advisors and Dale Vecchio, featured speaker from Gartner Research.  (VIRTUAL TRADE SHOW) READ ABSTRACT |

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation October 2008 - (Free Research) This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs.  (CASE STUDY) READ ABSTRACT |

How to Set Up and Track Small Parcel Shipments Via a Single Point of Access by CDC Global Services - Catalyst November 2009 - (Free Research) This Webcast will demonstrate a new application that delivers seamless integration between SAP and leading global parcel carriers, including FedEx, UPS, DHL, TNT, Purolator and more, without middleware. You will also be able to understand how to track your shipment without accessing multiple systems, from any PC or terminal with access to SAP.  (WEBCAST) READ ABSTRACT |

Pragmatic Data Security by SearchSecurity.com October 2009 - (Free Research) This collection of slides from the Information Security Decisions Conference provides practical advice about securing your data. The presentation builds upon a basic, four-step model of discover, secure, monitor, and protect. Download these slides to learn how to overcome common data security issues.  (PRESENTATION) READ ABSTRACT |

Change Management: The Challenge of Organizational Culture by SearchSecurity.com October 2009 - (Free Research) This collection of slides from the Information Security Decisions Conference focuses on change management and keeping change from creating unnecessary risks. The slides offer tips on getting people to accept change, participate in change, and finally manage change. Read on to learn more about managing change to mitigate risks.  (PRESENTATION) READ ABSTRACT |

How to Evolve Your Compliance Program As Technologies and Mandates Change by SearchSecurity.com October 2009 - (Free Research) This collection of slides from the Information Security Decisions Conference gives an overview of the changes in security compliance regulations and the resulting changes in security technologies. Download the slides and learn about changes in regulations, the evolution of technology, keeping virtualization and cloud computing compliant, and more.  (PRESENTATION) READ ABSTRACT |

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