TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		GFI MailArchiver for Exchange - Email Archiving of Internal/External Email by GFI Software Ltd.. An easy to install email archiving & email management solution with auditing functionality that requires very little administrative effort and ships at an unbeatable price. more... >> Discover more offerings from GFI Software Ltd..

NueMD®’s Practice Management Solution Helps New Orleans Opthalmologist Weather the Storm by NueMD June 2008 - (Free Research) When Eye-Care 20/20 needed a new practice management system to address various computer and management concerns, they selected NueMD, an Internet-based solution which provide them with immediate results. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Vestcom International: Personalization Drives Repeat Business by Exstream Software. April 2008 - (Free Research) Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering... (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Epicor Procurement - Mid-market e-Sourcing Software by Epicor Software Corporation. With Epicor Procurement, requisitioners have access to approved catalogs with pre-negotiated items and prices. Buyers and CFOs can sleep better at night knowing that Procurement ensures organizational compliance to purchasing rules. The result is better control with less work on everyone's part.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Outbound Email and Content Security in Today's Enterprise by Proofpoint, Inc. January 2008 - (Free Research) Discover surprising statistics about how large companies manage the risks associated with outbound email. Read this report which summarizes the key findings from a survey of technology decision makers conducted by Proofpoint and Forrester Consulting. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

E-discovery considerations for Lotus Notes Domino organizations by Sherpa Software February 2008 - (Free Research) This webcast explains how the e-discovery process works and discusses how to prepare and protect your organization from potential e-discovery pitfalls. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

ImageMC++ by Viking Software Solutions. ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Growing Need for Content Addressable Storage (CAS) by Nexsan Technologies January 2008 - (Free Research) This white paper provides an outline of Content Addressable Storage (CAS) solutions – what they are, how they work and why they’re needed. Read this white paper to learn how CAS can address your archiving, data protection and compliance challenges today. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eSPC by Infinity QS eSPC is a Statistical Process Control (SPC) solution that collects and analyzes quality data in real-time.  (ASP) GO TO DETAILED REPORT

Email Archiving, An Imperative Initiative for Corporations by MessageSolution Inc (E-mail this company) April 2007 - (Free Research) Legislation and increased enforcement of laws have pushed many companies to consider acquiring a solution to manage emails and other forms of electronic records. Corporate executives and legal counsels have been concerned that the current data backup systems and the corporate storage policies are not adequate for the new compliance and regulations. (PODCAST) READ ABSTRACT | GO TO PODCAST

DocWise by Viking Software Solutions. DocWise is a sophisticated component-based document management solution. It can store virtually any type of electronic file-Word and Excel documents, scanned images, emails, faxes, XML, ERM reports- as objects with a predefined structure so that they can be retrieved quickly by multiple users.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

It's Happening Now: How PayerView(SM) Is Changing the Way Providers and Payers Work Together by athenahealth June 2008 - (Free Research) PayerView is designed to look at payers' performance based on a number of metrics. Combined, the metrics provide an overall ranking aimed at quantifying the "ease of doing business with the payer." (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Symantec Custom Test Performance Comparison by Symantec Corporation. June 2008 - (Free Research) Symantec commissioned West Coast Labs (WCL) to perform a series of comparative tests of Symantec Endpoint Protection against other equivalent security products. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Demystifying Data Loss Prevention: Requirements for Comprehensive Protection by DynTek Inc. / McAfee May 2008 - (Free Research) Learn how Data Loss Prevention (DLP) technology provides unprecedented visibility intohow data is used, and by whom, why, and when. With this insight, you can define and enforce data usage policies that help prevent both accidental and malicious data loss. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eSPC - Supply Chain Management Collaborative Technology by InfinityQS (E-mail this company) You can evaluate the quality of supplier materials in real-time with eSPC. eSPC is a Statistical Process Control (SPC) solution that collects and analyzes live quality data. From raw material suppliers located anywhere in the world to the final customer, eSPC automates data collection and provides statistical analysis.  (ASP) GO TO DETAILED REPORT

Transforming the Business Desktop: PC-over-IP Technology Reinvents Computing by Teradici Corporation March 2008 - (Free Research) This whitepaper examines the growing challenges of business desktop management, introduces the Teradici technology and benefits, and describes how centralized computing solutions based on Teradici reduce total cost of management. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

z -Email Archiving, An Imperative Initiative for Corporations by MessageSolution Inc (E-mail this company) December 2007 - (Free Research) Legislation and increased enforcement of laws have pushed many companies to consider acquiring a solution to manage emails and other forms of electronic records. Corporate executives and legal counsels have been concerned that the current data backup systems and the corporate storage policies are not adequate for the new compliance and regulations. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

vCharter Pro™ - Features by Vizioncore Inc. vCharter Pro helps users prevent unwanted downtime and assists in optimizing resource allocation among VMs - a major consideration for companies deploying large-scale virtualization implementations.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Passing the PCI Audit: Best Practices for Securing Payment Card Data in SAP by Princeton Payment Solutions April 2008 - (Free Research) Payment card theft worldwide is prevalent, expensive, and growing. This white paper addresses three detailed encryption solutions to help companies secure SAP data and are serious about passing PCI audits. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Policy STAR® -- Web-Based P&C Policy Administration by Fiserv Insurance Solutions. Policy STAR is a policy insurance administration solution that helps improve customer satisfaction and operational efficiency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Applying the Principle of Least Privilege across the Enterprise: Locking Down Desktops by Removing Local Administrator by BeyondTrust May 2008 - (Free Research) When users login to their computers with local administrator privileges they greatly increase the risk of security breaches by viruses, malware users. By removing administrative privileges and implementing the security best practice of Least Privilege these threats can be avoided and network security increased. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Securing Endpoints to Achieve Compliance by Lumension Security June 2008 - (Free Research) Check out this videocast with Kevin Beaver, CISSP, to get the insights, tools and talking points you need to help you be sure you are securing your endpoints the right way in order to meet stringent compliance requirements. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

FACTS Electronic Data Interchange System (FACTS EDI) - Advanced Technologies for Expert Health Claims Management by FACTS Services, Inc. April 2008 - (Free Research) FACTS EDI (Electronic Data Interchange) is an industry compliant, electronic data interchange system that allows for the high-speed transaction processing of health information between the FACTS Systems and your trading partners. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Fast Enough Isn't Good Enough: Web Site Performance Metrics for the New Millennium by Gomez Co. April 2008 - (Free Research) The new concerns of internet users mean internet executives must now provide a lot more than providing acceptable page-load times. Discover the 3 primary dimensions of segmentation that influence Web site performance objectives. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Discovery Attender® for Exchange- Electronic Search and Discovery by Sherpa Software (E-mail this company) Discovery Attender locates electronically stored information, such as PST files, Exchange mailboxes, public folders, and common storage areas. Whether a discovery request, performing an internal audit or trying to reduce liabilities, Discovery Attender will quickly find and produce critical information. Free Trial Available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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