Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.

HP Key Strategies for Successful Customer CMDB Implementations. by Hewlett-Packard Company June 2008 - (Free Research) To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches.  (WHITE PAPER) READ ABSTRACT |

Getting Started with ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals by Enterprise Management Associates (EMA) May 2008 - (Free Research) Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative.  (WHITE PAPER) READ ABSTRACT |

Fall in Love with Configuration Management by ServiceNow April 2013 - (Free Research) Check out this informative webcast to take an in-depth look at configuration management, and discover how you can take advantage of its benefits in your architecture.  (WEBCAST) READ ABSTRACT |

How to Populate Your CMDB in Four Steps by ASG Software Solutions February 2010 - (Free Research) For organizations that start small, and do it right, the gains achieved with their initial CMDB population will serve as a foundation for optimal data management results in other departments and other service areas. Read this paper to learn how.  (WHITE PAPER) READ ABSTRACT |

How ASG's MetaCMDB Strategy Enables More Effective BSM by ASG Software Solutions February 2010 - (Free Research) This white paper looks at two of the most fundamental and conflicted concepts surrounding these requirements: BSM and the CMDB system, focusing on CMDB requirements as they support a BSM strategy, and highlighting ASG's offerings in that context.  (WHITE PAPER) READ ABSTRACT |

ASG's metaCMDB™ Master or "Citizen" CMDB Containing Critical Enterprise Configuration Information by ASG Software Solutions May 2010 - (Free Research) The sound understanding and visibility of configuration information provided by ASG’s metaCMDB™ is critical for ITIL initiatives and business service management (BSM) implementations, service desk support, and the integration of disparate technologies. Read this paper to find out more.  (WHITE PAPER) READ ABSTRACT |

Zenoss Core: Open Source Monitoring and Systems Management by Zenoss, Inc. January 2009 - (Free Research) Network management and systems management professionals have more infrastructure than ever to manage. Existing systems management tools are incomplete, too expensive and/or too complex. Download this trial softwar and learn how Zenoss Core Open Source Monitoring and Systems Management can help.  (TRIAL SOFTWARE)

Business Service Management by ASG Software Solutions Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value.  (SOFTWARE PRODUCT)

Presentation Transcript: Helping IT Gain Efficiencies and Reduce Costs - Microsoft System Center by Microsoft February 2010 - (Free Research) In this presentation transcript, experts Sacha Dawes and Kenon Owens discuss topics including best practices to monitor virtual and physical workloads, meet high availability needs, improve CMBD, asset management and integrating a self-managing solution to accelerate troubleshooting and problem resolution.  (PRESENTATION TRANSCRIPT)

Boosting Efficiency with IT Process Automation by CA Technologies. June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.  (WHITE PAPER) READ ABSTRACT |

Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company August 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.  (WHITE PAPER) READ ABSTRACT |

Apply the ITIL Framework with Confidence by TechExcel August 2008 - (Free Research) This whitepaper explains how ITIL provides the foundation for quality IT service management. It actively supports corporate goals by offering services that are based on efficient principles and adequately fulfilling business requirements.  (WHITE PAPER) READ ABSTRACT |

Automated Network Lifecycle Management-- Unifying Fault, Performance, and Configuration Management to Increase Uptime, Reduce Costs, and Minimize Human Error by Hewlett-Packard Company December 2008 - (Free Research) Learn about the benefits of state-of-the-art network fault management, performance management, and configuration management systems and the integration that brings them together.  (WHITE PAPER) READ ABSTRACT |

Top 5 Strategies for Assuring SaaS Application Access and Performance by BlueCoat March 2013 - (Free Research) As line-of-business owners (LOBs) seek to initiate the SaaS model, it becomes critical to consider these concerns to assure productivity. This white paper from BlueCoat identifies the key concerns that IT must address to assure access and performance for Internet-based software-as-a-service (SaaS) applications.  (WHITE PAPER) READ ABSTRACT |

Application Virtualization Goes Mission-Critical: Part 1 by Symantec Corporation April 2013 - (Free Research) This research brief provides insight into how extensively organizations have virtualized their mission-critical applications and discusses the benefits and concerns organizations are managing as a result.  (WHITE PAPER) READ ABSTRACT |

Mastering Carbon Management: Balancing Trade-offs to Optimize Supply Chain Efficiencies by IBM May 2008 - (Free Research) Taking into account traditional concerns about quality, service and cost, a comprehensive carbon-management strategy can build a base for sustaining growth -- enabling companies to maintain competitive differentiation.  (WHITE PAPER)

Solution Spotlight: Evaluating Cloud Security Concerns by IBM December 2012 - (Free Research) Access this expert e-guide that reveals successful strategies for protecting sensitive data in the cloud, as well as how to  effectively defend against the latest threats and maintain compliance while taking advantage of the benefits of cloud computing.  (EGUIDE) READ ABSTRACT |

Quest MessageStats™ by Quest Software, now a part of Dell Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Podcast: Why you should secure your cloud computing with zero clients by Hewlett-Packard Company March 2013 - (Free Research) This podcast presents how PCoIP zero clients deliver a high-quality desktop experience to your end-users, while also improving security and performance.  (PODCAST) READ ABSTRACT |

The top 10 misconceptions about performance and availability monitoring by Hewlett-Packard Company December 2011 - (Free Research) This white paper examines the 10 common misunderstandings about monitoring of today's complex, distributed, and service-oriented applications and offers suggestions for implementing complete business-focused, adaptable monitoring strategies.  (WHITE PAPER) READ ABSTRACT |

Unified Physical Infrastructure℠ Solutions for the Data Center A Service Management Approach to IT Physical Infrastructure Management by Panduit September 2010 - (Free Research) This white paper discusses how a DCIM solution based on the Unified Physical InfrastructureSM (UPI) approach brings visibility to the physical infrastructure components that support mission critical services. Armed with this solution, data center stakeholders have a more powerful service management toolset and so much more  (WHITE PAPER) READ ABSTRACT |

Understanding the evolution of Linux Support Models by SUSE March 2010 - (Free Research) Many Linux distribution vendors fail to provide the support these types of environments depend on to function properly. This white paper provides detailed commentary from your peers on how they plan on addressing this issue and their perspectives on expanded support services.  (WHITE PAPER) READ ABSTRACT |

Beyond the Tag: Finding Radio-frequency Identification (RFID) Value in Manufacturing and Distribution Applications by Intermec March 2009 - (Free Research) This white paper will describe how companies have used internal RFID systems to reduce costs and improve efficiency, and explain how the lessons learned can be applied to a variety of industrial operations.  (WHITE PAPER) READ ABSTRACT |

VOIP Infrastructure for the Evolving Enterprise: How to Control Costs, Mitigate Risk, and Ensure Service Levels in an Ever-Changing Network Environment by NET Quintum November 2008 - (Free Research) There are significant differences in VoIP hardware functionality that affect the cost, risk and consumption of staff resources. This white paper outlines what to consider when selecting a VoIP gateway/switching solutio  (WHITE PAPER) READ ABSTRACT |

IPTV Test and Measurement Best Practices by Alcatel-Lucent January 2007 - (Free Research) This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system.  (WHITE PAPER) READ ABSTRACT |

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