Concerns Customer Program White Papers, Concerns Customer Program Software, Concerns Customer Program Research, Hardware and Services

Data Security and Governance best practices for 2012 by Advent Global Solutions Inc.

December 30, 2011 - (Free Research)

This extensive e-guide focuses on how to remain up to speed with data security and governance programs for your growing enterprise.

(EGUIDE)

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Social Compliance: Protect Brand Equity and Ensure Governance by OpenText

March 29, 2012 - (Free Research)

This analyst report examines how you can protect brand integrity and ensure governance through social compliance initiatives.

(ANALYST REPORT)

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Embracing the big data quality perspective by DataFlux Corporation

May 01, 2012 - (Free Research)

Access this e-guide to get advice on data quality concerns in the era of big data. With two conflicting ideologies on the best data strategies, it’s hard to know which best suits your enterprise. Discover how to begin a formal, and successful, data governance program and which of the data quality philosophies best fits your organization.

(EGUIDE)

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Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com

April 24, 2012 - (Free Research)

This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security.

(EZINE)

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Cloud Development Digest Issue 2 by TheServerSide.com

April 19, 2012 - (Free Research)

To enjoy the flexibility and resource savings of a private cloud, you need to know where to begin with building one. In this issue of Cloud Development Digest, find best practices and expert recommendations for implementing a private cloud.

(EZINE)

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Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation

October 02, 2009 - (Free Research)

This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base.

(WHITE PAPER)

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The Five Fundamentals for a Successful FCR Program by Enkata Technologies

April 25, 2012 - (Free Research)

This paper outlines the five fundamentals for a successful FCR program.

(WHITE PAPER)

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SCA: Bringing Modern SOA Programming to Tuxedo by Oracle Corporation

March 01, 2010 - (Free Research)

This white paper provides an introduction into this new SCA-based programming model for Tuxedo that allows customers to quickly develop and compose SOA-based applications.

(WHITE PAPER)

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The global state of the PMO: The IT perspective by ComputerWeekly.com

May 05, 2011 - (Free Research)

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.

(IT BRIEFING)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 16, 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Create Enduring Customer Relationships by Oracle Corporation

March 21, 2011 - (Free Research)

Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.

(WHITE PAPER)

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Overcoming challenges with data governance programs by DataFlux Corporation

April 17, 2012 - (Free Research)

This e-guide provides two articles from our award-winning editorial team on how to overcome data governance program issues and best practices for applying on-going data governance tactics.

(EGUIDE)

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Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction by DataFlux Corporation

June 16, 2011 - (Free Research)

While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs.

(WHITE PAPER)

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The Oracle Accelerate Program: Bring Value to Midsize Customers with Configurable and Scalable Solutions by Oracle Corporation

August 2008 - (Free Research)

This paper explains how the HP Oracle Accelerate program benefits customers by providing a complete solution with an effective delivery mechanism that speeds deployment and improves business processes.

(WHITE PAPER)

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eGuide: Receiving money from the EHR Incentive Program by Iron Mountain

March 2012 - (Free Research)

This e-guide discusses two factors that can help hospitals reap the incentives laid out by meaningful use criteria, as well as the “must do” steps required for complying with the incentive program.

(EGUIDE)

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Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Learning Computing: Why object orientated programming works. by ComputerWeekly.com

January 2012 - (Free Research)

Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey.

(JOURNAL ARTICLE)

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Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

The Global State of the PMO 2012 by ComputerWeekly.com

May 2012 - (Free Research)

This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.

(IT BRIEFING)

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When blade servers meet virtualization: Cost concerns by IBM

April 2012 - (Free Research)

Customers interested in purchasing blade servers must carefully assess the costs of implementing and maintaining these platforms. This expert e-guide presents a cost/benefit analysis of blade servers and explains why virtualization should be factored into investment decisions.

(EGUIDE)

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How to Dramatically Speed Accounting and Business Processes by Exact Software

March 2012 - (Free Research)

This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.

(CASE STUDY)

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Podcast: Optimizing your SAP environment while reducing costs by IBM

July 2011 - (Free Research)

This podcast provides strategies for SAP customers which can optimize their systems for increased functionality while still reducing costs. Listen now to hear about the concerns of today's SAP customers, the changing role of the CIO and low-cost strategies for optimizing SAP environments.

(PODCAST)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

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