WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

E-Book: Integrating Oracle CRM On Demand with onpremise applications: Understanding ROI and best practices by Cast Iron Systems September 11, 2009 - (Free Research) This E-Book engages in some of the big concerns of Oracle CRM on Demand and SaaS CRM integration. And how this integration might affect how some IT and business professionals operate.  (EBOOK) READ ABSTRACT |

IBM Analytic Answers for Retail Purchase Analysis and Offer Targeting by IBM March 31, 2013 - (Free Research) This resource introduces a portfolio of cloud-based strategies that allow organizations of all shapes and sizes to benefit from advanced analytics – without the need for infrastructural changes, expensive software, or analytics expertise.  (WHITE PAPER) READ ABSTRACT |

Transform the Customer Experience with Pega CRM by Pegasystems May 11, 2011 - (Free Research) For years, companies have tried to serve customers in a way that would lead to brand loyalty.  While traditional CRM systems have failed to deliver, a new approach might be just what companies need.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 4 October 2011: Download the latest issue of the UK's leading technology publication, with our analysis of the business technology news that matters to IT managers by ComputerWeekly.com October 04, 2011 - (Free Research) In this week's Computer Weekly, transformation. Download the new issue now.  (EZINE)

Security Virtual Jam Session: The Secured Enterprise by IBM February 12, 2008 - (Free Research) Join IBM Security Executives for an informative session on the current security landscape, the requirements for a new approach to securing the enterprise, and a rare live Q&A session with IBM security leaders.  (WEBCAST)

Debunking Security Concerns with Hosted Call Centers by inContact January 10, 2011 - (Free Research) This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

A smarter approach to CRM: An IBM perspective by IBM February 15, 2012 - (Free Research) With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers' terms.  (WHITE PAPER) READ ABSTRACT |

The State of Marketing 2011: Unica’s Annual Survey of Marketers by Unica Corporation - An IBM Company May 06, 2011 - (Free Research) This is the current report based on a survey of almost 300 online and direct marketers representing a comprehensive mix of companies by location, revenues and industry. Explore the response to new developments, continuing trends and the market.  (WHITE PAPER) READ ABSTRACT |

Safeguarding the cloud with IBM Security solutions by IBM December 28, 2012 - (Free Research) This white paper presents common security concerns surrounding the cloud, and discusses a proven security solution that will help you maintain visibility and control within your public, private or hybrid cloud.  (WHITE PAPER) READ ABSTRACT |

Addressing IT governance, risk and compliance (GRC) to meet regulatory requirements and reduce operational risk in financial services organizations by IBM August 08, 2011 - (Free Research) Organizations must implement the right IT GRC controls to meet meet regulatory requirements in areas of specific concern to auditors and reduce operational risk. Learn how IBM provides the capabilities to tackle specific compliance and audit requirements and address issues affecting long-term, ongoing risk management.  (WHITE PAPER) READ ABSTRACT |

IBM WebSphere Cast Iron Cloud integration Integrate Microsoft Dynamics in days by IBM April 16, 2012 - (Free Research) This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions.  (WHITE PAPER) READ ABSTRACT |

IBM WebSphere vs. Application Server V8.5 JBoss Enterprise Application Platform V6 - TCO Analysis by IBM December 14, 2012 - (Free Research) This white paper offers a comprehensive total cost of ownership (TCO) analysis of two major application servers, IBM WebSphere Application Server v 8.5 and JBoss EAP v 6. Inside, compare various types of costs associated with each server, and see how the two stack up in areas such as installation, configuration, speed of recovery, and more.  (WHITE PAPER) READ ABSTRACT |

Simpler Database Migrations Have Arrived! IBM, ANTs Software, And EnterpriseDB Offer Innovative New Options by IBM June 06, 2011 - (Free Research) Application developers and DBAs looking to migrate databases due to cost concerns, staffing problems, or technology issues should consider this new database compatability layer option to mitigate risk, lower migration cost, and speed the migration process.  (WHITE PAPER) READ ABSTRACT |

Distributed Data Capture: Reducing the Cost of Remote Business Processes by Kofax, Inc. March 10, 2011 - (Free Research) In today’s global economy, information exchange is vital. Competitive advantage goes to the companies that can share information and collaborate quickly and accurately in the most cost-effective manner. Read this white paper now to learn how to effectively lower the costs of your business's document capture process.  (WHITE PAPER) READ ABSTRACT |

Minimizing Code Defects to Improve Software Quality and Lower Development Costs by IBM March 13, 2009 - (Free Research) This paper talks about why it's important to take a proactive approach to improving overall code quality using static and dynamic analysis. It then shows how IBM Rational Software Analyzer and IBM Rational PurifyPlus software can be used together to reduce the number of defects in your company's code.  (WHITE PAPER) READ ABSTRACT |

IBM Flexible IT Work Environment by IBM February 18, 2009 - (Free Research) The global nature of today's workplace makes it imperative that employees have access to critical business information and applications. Providing this without sacrificing productivity or security is a major concern. This white paper details IBM's solution to these challenges - The IBM Flexible IT Work Environment.  (WHITE PAPER) READ ABSTRACT |

Value Proposition for IBM Power Systems as Database Server in Midsize Companies - Cost Comparisons for Linux by IBM September 2008 - (Free Research) This ITG report shows the advantages of the IBM Power platform for Linux database serving in mid-sized companies. It will discuss the use of IBM Power servers for core database serving and give a number of reasons to consider the Power platform.  (WHITE PAPER) READ ABSTRACT |

NetApp’s Crafty Acquisition of Akorri Will Be Boon to Users — and Not Just NetApp Users by NetApp March 2011 - (Free Research) Read this white paper to learn more about the acquisition of Akorri Networks, Inc. by NetApp. and the ways in which this merger is helping to provide customers with new virtualization technologies.  (WHITE PAPER) READ ABSTRACT |

Contact Center Security in the Cloud: Questions to Ask & Answers to Expect by LiveOps October 2011 - (Free Research) Read this white paper to learn what should be addressed when moving your contact center to the cloud including important security risks.  (WHITE PAPER) READ ABSTRACT |

Social Media and the Contact Center (Avaya Trend Advisor) by Avaya December 2012 - (Free Research) By now, we're all aware of what a powerful force social media can be for a business – be it positive or negative. But how should your business address what's happening in social media? Read on to find out.  (WHITE PAPER) READ ABSTRACT |

Provide Access Control With Innovative Solutions From IBM by IBM January 2011 - (Free Research) Unauthorized access to information assets is a critical, complex and constant security threat for any federal agency. Read this IBM white paper and discover powerful, cost-effective, easy-to-use solutions to your authentication and authorization concerns—from single sign-on to complex security infrastructure deployments.  (WHITE PAPER) READ ABSTRACT |

IBM Smart SOA Global Virtual Forum: How to Get Smarter Business Outcomes by IBM October 2008 - (Free Research) Adapting to change is hard for today's professional architectures, but with the dynamics of the industry, change is a must. This webcast will show how to gain successful agility and maximize business IT value with the Smart SOA approach. Watch now!  (WEBCAST) READ ABSTRACT |

Connecting the Dots with IBM Infosphere Portfolio for Intelligence, Law Enforcement, and Information Sharing: It’s Not Just The Thought That Counts by IBM June 2012 - (Free Research) Ever since Umar Farouk Abdulmutallab's failed attempt to blow up a Detroit-bound Northwest Airlines plane on Christmas Day 2009, a greater emphasis has been placed on the sharing and validation of information used in security and crime investigations. This paper outlines one option that facilitates collaboration between jurisdictions.  (WHITE PAPER) READ ABSTRACT |

Greening the Data Center with IBM Tivoli Software: An Integrated Approach to Managing Energy IBM Tivoli by IBM August 2008 - (Free Research) This white paper describes the importance of managing energy consumption in data centers and provides an overview of the problems and issues associated with "greening" today's data centers.  (WHITE PAPER) READ ABSTRACT |

Saving At-Risk Customers and Revenue Through Survey Action Management by MarketTools, Inc. November 2009 - (Free Research) Read this white paper to understand what Survey Action Management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty.  (WHITE PAPER) READ ABSTRACT |

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