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Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation

April 05, 2010 - (Free Research)
Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution. 
(VIDEO) READ ABSTRACT |

TOGAF® and SABSA® Integration by ComputerWeekly.com

October 11, 2011 - (Free Research)
This paper from the Open Group, documents an approach to enhance the TOGAF enterprise architecture methodology with the SABSA security architecture approach to create one holistic architecture methodology. 
(IT BRIEFING) READ ABSTRACT |

Microsoft SharePoint Security: Harness the Power of CLAIMS to Protect Information by TITUS

February 06, 2012 - (Free Research)
This white paper explains claims-based identities and their many concepts for more scalable, dynamic security within Microsoft SharePoint. 
(WHITE PAPER) READ ABSTRACT |

Best Practice Guidelines for SAP Solutions on VMware® Infrastructure by VMware, Inc.

October 2008 - (Free Research)
This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3. 
(WHITE PAPER) READ ABSTRACT |

Gartner market insight: The impact of cloud computing in retail by ComputerWeekly.com

August 2010 - (Free Research)
Retail, like virtually all other industries, is awash with stories about the emergence of cloud computing. Much hasbeen written about the ability to remove cost or to greatly speed up implementations. 
(WHITE PAPER) READ ABSTRACT |

Using Innovation to Accelerate Cloud Planning by CSC

July 2011 - (Free Research)
Discover how you can get a hands-on experience with cloud architecture and operations and test applications in the cloud with CSC's cloud proof-of-concept (PoC) program. Try out cloud and learn about the opportunities available, the limits and constraints of each option, and best cloud strategy for your company. 
(WHITE PAPER) READ ABSTRACT |

How to use Collaboration Oriented Architectures by ComputerWeekly.com

November 2010 - (Free Research)
Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1. 
(WHITE PAPER) READ ABSTRACT |

Achieving Business Agility with Application Grid by Oracle Corporation

December 2008 - (Free Research)
Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains. 
(WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

The impact of Cloud on IT by ComputerWeekly.com

July 2011 - (Free Research)
This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions. 
(ANALYST BRIEF) READ ABSTRACT |

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America, Inc.

January 2009 - (Free Research)
Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. 
(JOURNAL ARTICLE) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Using Virtualization for Testing and Development Environments by Dell and Microsoft

December 2008 - (Free Research)
In this podcast, virtualization expert Anil Desai talks with WhatIs.com's Alex Howard about the many ways virtualization can be used to improve software testing and development. 
(PODCAST) READ ABSTRACT |

Virtualization 101 by Dell and Microsoft

December 2008 - (Free Research)
In this podcast, virtualization expert Anil Desai provides an easy-to-understand primer on virtualization that will quickly bring any listener up to speed on the topic. 
(PODCAST) READ ABSTRACT |

Security Whitepaper: Google Apps Messaging and Collaboration Products by Google Apps

July 2010 - (Free Research)
Content Provided by Google. Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Social Media-based Customer Loyalty Programs by Infor CRM

February 2012 - (Free Research)
This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman. 
(EGUIDE) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

Duet Enterprise: Professional Services Firm Uses Duet Enterprise as Surround Strategy for SAP by Microsoft

January 2012 - (Free Research)
In this brief case study, learn how Duet Enterprise for Microsoft SharePoint and SAP Applications provides a framework to unify collaboration, productivity, and business data to enhance the user experience and improve productivity and decision making. 
(CASE STUDY) READ ABSTRACT |

Microsoft Private Cloud by HP and Microsoft

January 2012 - (Free Research)
This white paper provides an in-depth comparison of two of the top private cloud solutions available in the market using industry standard concepts and examining both licensing models. Review the pros and cons of each and discover which one outperforms the other. 
(WHITE PAPER) READ ABSTRACT |

Address all your CRM needs with one system by Infor CRM

December 2011 - (Free Research)
Read this paper to learn about a business-specific solution that is designed with forward-thinking brands in mind. With all industries considered and all accepts of selling considered from sales to customer relationship management, this new system may fit all of your needs. 
(WHITE PAPER) READ ABSTRACT |

Beyond legacy methods; Securing the cloud network by Juniper Networks, Inc.

November 2011 - (Free Research)
Since mobility in the cloud has eliminated traditional network perimeters, legacy security methods are no longer adequate or effective. Enterprises must find new methods to secure themselves in the cloud. 
(WEBCAST) READ ABSTRACT |

Navigating the path to satisfying online customer experience by Tealeaf

November 2011 - (Free Research)
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. 
(EGUIDE) READ ABSTRACT |

A Comparative Study on Functionality, Benefits and Economics of Private Cloud Solutions by Microsoft Corporation India Pvt Ltd

January 2012 - (Free Research)
This white paper compares private cloud solutions from Microsoft and VMware by using private cloud industry standard concepts and defining the technology benefits of Microsoft private cloud solutions. 
(WHITE PAPER) READ ABSTRACT |

Project Management Best Practices for Maximum Performance via Effective Integration by Global Knowledge

December 2010 - (Free Research)
This white paper highlights how project managers can utilize effective integration of multiple disciplines to achieve maximum performance. A disciplined collaboration between the BA and BPM has become a prerequisite for success. 
(WHITE PAPER) READ ABSTRACT |

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