This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM. 

Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. 

This white paper looks at the challenges associated with virtualization deployments, such as managing workloads, and discusses the key components of a properly designed virtualized data center. It then presents innovative solutions that achieve the highest and most cost-effective virtualized performance — while aligning IT to business goals. 

Much of the discussion around modern IT still revolves around purely technical aspects of a given platform, leaving many business people in the dark as to what true value of a new technical architecture actually is. 

Access this resource to uncover how datacenter infrastructure management brings IT and facilities together to create a datacenter-wide view that opens the door for creating business value, innovating the datacenter, and increasing flexibility to respond to changing business needs. 

Questions regarding security, performance, privacy, risks, and actual cost and value have kept CFOs and other finance leaders from making the leap to cloud services. This paper delves into some of the risks versus the rewards of the cloud delivery model and sets out to determine if cloud computing is truly the silver bullet for finance. 

This paper examines cloud computing models for data warehousing and the differences between public versus private clouds. 

SAP in-memory computing technology enables real-time computing by coupling online transaction and analytical processing applications at a low total cost.In this paper, learn how your organization and explore and analyze all of their transactional and analytical data from virtually any data source in real time. 

Over the past two years, the mobile TV landscape has changed dramatically. 

Dolphin’s Content Archive Service for Cloud lets SAP users use Storage as a Service as an ArchiveLink repository. The service allows a direct connection from the SAP archiving layer to major public cloud provider. It’s an option that makes sense for any organization, whether or not you are running other SAP solutions in the cloud. 

Not having an effective mobility strategy in place can put personal and business data at risk. This webcast examines new BlackBerry tools and features you can leverage immediately to strengthen security and empower users. 

The mobilisation of Web 2.0 is fostering new partnerships and rivalries throughout the value chain. 

The business value of social and mobile apps can now be harnessed by organizations who are already using SAP applications for their core operations. View this brief video explanation to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.