WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..

Keynote: Getting Ready for the Cloud by GigaSpaces Technologies Inc. August 2008 - (Free Research) This session will demonstrate how to transition your applications to run on the Cloud without needing to completely re-architect them. (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

From Promising Potential to Reliable Reality: Successful Virtualization in the SAP Landscape by HyPerformix July 2008 - (Free Research) Virtualization allow organizations to improve their use of currently underutilized computing resources, holding promise of simpler system administration, fewer servers to manage, reduced power consumption and a reduced carbon footprint. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

An Introduction to Mobile Management by Nokia. August 2008 - (Free Research) This E-Guide addresses the numerous services provided by enterprise management platforms, which are necessary for a successful mobile deployment. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

On-Demand Webcast: Optimize Your Business Applications with a Server-to-Storage Virtualized Infrastructure by NetApp March 2008 - (Free Research) View this on-demand Webcast to learn about the drivers of virtualization, as well as virtualization challenges and solutions. Also, discover how combining one company's solutions with VMware can expand the benefits of virtualized appl... (WEBCAST) READ ABSTRACT | GO TO WEBCAST

The New Economics of Virtualization - The Impact of Open Source, Hardware-Assist and Native Virtualization by Virtual Iron Software, Inc. March 2008 - (Free Research) Virtual Iron is delivering advanced virtualization and management capabilities that are changing virtualization. Organizations are using Virtual Iron’s software for consolidation, business continuity, capacity management and policy-based automation. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Distributed Desktop Grid, PC Refresh Help Novartis Enhance Innovation by Univa UD April 2008 - (Free Research) With drug discovery increasingly dependent on computing resources, pharmaceutical giant Novartis wanted a cost-effective way to expand its R&D compute power. By linking 2,700 of its researchers’ PCs in a high-performance grid that delivers an extra 5+ teraflops of compute power, it enabled scientists to enlarge the scope of their research. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Managing Virtualization by Avocent. August 2008 - (Free Research) View this webcast to get answers to these questions and learn strategies for dealing with many other implementation management challenges. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

The Green Giant: Data Center Consolidation by Hewlett-Packard Company July 2008 - (Free Research) Join us and learn more about HP's proven approach to data center consolidation. More organizations are looking at business and IT transformation initiatives, and within that context data center consolidation and centralized management of IT resources. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

CRM for the Professional on the Go by BlackBerry March 2008 - (Free Research) Read this paper to find out what your customers are looking for from you, what mobile CRM really is, and steps and consideration for deployment. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ESG Report - Thought Leadership Series: Data Management Challenges in the Internet Computing Era by Brocade Communications Systems, Inc. April 2008 - (Free Research) No longer primarily concerned with blockbased, transactional data, new IT initiatives must deal with a new breed of data--one that is almost exclusively file-based. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Taking Virtualization from the Data Center to the Desktop by IDC by Hewlett-Packard Company March 2008 - (Free Research) As an IT professional, you’re caught between the needs for security and accessibility, now there’s a more effective solution: HP and Neoware virtualization technology. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Developing an Effective Corporate Mobile Policy by BlackBerry June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) This document covers all the bases with CRM in the service provider environment, the pitfalls if you don't and the benefits when you do. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Defining a Mobile Architecture for Success: How, When and Why to Use a Multichannel Access Gateway by Sybase iAnywhere July 2008 - (Free Research) This webcast explains how a MAG infrastructure provides connectivity between any application, any piece of data, and any mobile device. Learn how a Multichannel Access Gateway (MAG) will help your company lower support costs. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Mobile Networking: All Data Is Not Equal by Intermec June 2008 - (Free Research) The success of mobile computing is based on the ability to accurately capture and share data electronically and to enforce a method of data collection that consistently meets the business needs of the organization. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Trends, Challenges, and Innovations in Enterprise Mobility by OQO, Inc. June 2008 - (Free Research) Gain insight into a new approach to enterprise mobility solutions that assist in the ease of application deployment and reducing TCO. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Web Application Response Time with Application Delivery Networking Technologies by F5 Networks (E-mail this company) November 2007 - (Free Research) Microsoft SharePoint, Oracle Portal, Microsoft Outlook Web Access, and Siebel CRM 7.7 are just a few of the dynamic web applications critical to today’s organizations. This paper shows how today’s web acceleration products reduce bandwidth usage by lowering the amount of data sent, and improve server capacity by offloading repetitive content. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving End-User Performance by Eliminating HTTP Chattiness by F5 Networks (E-mail this company) August 2007 - (Free Research) In theory, widely distributed remote and mobile users can access applications from anywhere, increasing convenience and productivity. In reality, portals, CRM, collaboration and other enterprise web applications are delivered over the very chatty HTTP protocol. Instead of finding accessible functionality, users are frustrated with slow performance. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Security and Business Benefits of Using Security Event Manager (SEM) Technology by High Tower Software October 2007 - (Free Research) Security Event Management (SEM) tools--tools that aggregate & correlate intrusion detection--firewall & other security-relevant data to provide the security condition of systems & networks, are the latest type of technology to be widely embraced by organizations. Why? This paper describes 12 security & business benefits of using SEM technology. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Call for More Progressive Self-Service by Pitney Bowes Group 1 Software July 2008 - (Free Research) This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Information Team Delivers Reliable Customer Contact Information with Daimler Chrysler's Customer/Owner Information Network (COIN) by Pitney Bowes Group 1 Software May 2008 - (Free Research) DaimlerChrysler needed to consolidate their multiple operational databases into one set of data stores to join disparate data and achieve an accurate single customer view. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

City of Nanaimo - Technical Case Study by BlackBerry April 2008 - (Free Research) The City of Nanaimo wanted to update its wireless inspection process with a solution that offered inspectors more features, including a simpler way to remotely print inspections while at job sites. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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