Computing Manuals Call White Papers, Computing Manuals Call Software, Computing Manuals Call Research, Hardware and Services

How to Dramatically Speed Accounting and Business Processes by Exact Software

March 20, 2012 - (Free Research)

This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.

(CASE STUDY)

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Lights Out in a Citrix Environment by CCSS

March 30, 2012 - (Free Research)

Access this essential resource to discover how QMessage Monitor, a message monitoring system, helped one organization complete critical processing tasks on time, eliminating the need for manual monitoring and avoiding costly downtime.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 04, 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Sharepoint WAN Optimization And WAFS by Peer Software

February 17, 2011 - (Free Research)

Design teams across the world collaborate to create and develop products. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.

(WHITE PAPER)

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IT Agility Delivered: Cisco Unified Computing System by Cisco Systems, Inc.

May 24, 2012 - (Free Research)

<p>Companies must continue to provide basic business services even as they transition to a cloud environment. This white paper highlights a unified computing strategy that can address issues associated with assembling infrastructure components, multiple switching layers, and more.</p>

(PRODUCT OVERVIEW)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

Fax Automation As a Cloud Service Integrated with ERP Solutions by Esker Inc.

December 14, 2011 - (Free Research)

Faxes are moving to the cloud. No longer do you need to worry about the cumbersome manual processes of printing, managing paper, maintaining equipment and more. This paper offers an overview of a specific solution that delivers faxing as a fully integrated, on-demand service within your ERP environment. Read this to discover its many benefits.

(WHITE PAPER)

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Call Recording with BlackBerry Smartphones by BlackBerry

May 03, 2012 - (Free Research)

<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>

(WHITE PAPER)

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MODERNIZE YOUR MANUAL TESTING WITH HP SPRINTER by Hewlett-Packard Company

December 14, 2011 - (Free Research)

Manual testing still accounts for about 75% of all functional testing. However, innovation hasn’t come into play yet and manual testers find themselves struggling to keep up with the fast pace of change dictated by today’s world, using outdated methods and tools. Read this paper to learn strategies for modernizing your manual testing.

(WHITE PAPER)

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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 01, 2012 - (Free Research)

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.

(WHITE PAPER)

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Automate to Thrive: Driving Business Agility with Effective Release Management by SERENA Software, Inc.

April 03, 2012 - (Free Research)

This white paper gives an overview of the challenges release management presents, three tips for improving your software release strategies, and insight on how effective release management is poised to become a driver of competitive advantage.

(WHITE PAPER)

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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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The ROI of investments in Modern Application Development

by Hewlett-Packard Company

April 30, 2011 - (Free Research)

Read this white paper to learn how ALM tools designed specifically for today's modern application development can bring order, visibility, and efficiency to the complexity introduced to application lifecycles by modern delivery methods like cloud computing, distributed development, composite applications, and more.

(WHITE PAPER)

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How to increase the efficiency of manual testing by Hewlett-Packard Company

April 06, 2012 - (Free Research)

As today’s applications become more complex, QA organizations need an updated approach that preserves the benefits of manual testing while significantly improving its efficiency, accuracy and speed. Read this paper to learn how to modernize your manual testing approach and reduce test cycles, streamline dev/test communication, and lower costs.

(WHITE PAPER)

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Increasing the efficiency of case file coordination in social services by IBM

June 15, 2011 - (Free Research)

Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.

(WHITE PAPER)

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Short-Run Manufacturer Builds Long-term Success with EnterpriseIQ by IQMS

January 06, 2011 - (Free Research)

For years, Donnelly managed operations using an OS/2 operating system and various software packages. While Donnelly achieved much success using the OS/2 platform and manual scheduling, the company’s growth eventually began outpacing the system’s capacity. With EnterpriseIQ in place, Donnelly has seen improvements in every aspect of its business.

(WHITE PAPER)

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Miercom Report Avaya WLAN Controller 8180 by Avaya

December 02, 2011 - (Free Research)

This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products.

(TEST RESULTS)

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What Value can Immidio Offer by Immidio

January 23, 2012 - (Free Research)

This paper describes how Immidio Flex Profiles can help you address the challenges of managing Group Policy, Profiles, Folder redirection and more. Find out how you can keep user workspaces tidy with Immidio Flex Profiles, and reap additional benefits.

(WHITE PAPER)

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Expert advice: How to choose the right tool for a Windows 7 migration by Dell, Inc. and Microsoft

July 21, 2011 - (Free Research)

For many organizations a Windows 7 migration is at the top of the priority list, but before you embark on your migration, there are several important questions you must answer. Does Windows 7 fit your enterprise? And, do you have the right tools to complete a migration? Take a look at this e-guide to help answer these questions.

(EGUIDE)

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Understanding Mobility Trends and Mobile Usage Among Business Users by iPass Inc. (E-mail this company)

March 14, 2012 - (Free Research)

Technology and data consumption are evolving faster than mobile networks are able to adapt; what we at iPass are calling “Mobile Darwinism.” Learn more as you explore mobility trends and mobile usage among business users.

(WHITE PAPER)

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Refactoring sensitive data access: the benefits of desktop virtualization for security by Citrix

January 10, 2012 - (Free Research)

This resource explores a secure-by-design IT strategy based on desktop virtualization to regain control over data and applications. Inside, dscover the benefits of desktop virtualization for security, and more.

(WHITE PAPER)

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Building a Flexible Virtualized Compute Environment by Dell and VMware

October 04, 2011 - (Free Research)

This white paper looks at the challenges associated with virtualization deployments, such as managing workloads, and discusses the key components of a properly designed virtualized data center. It then presents innovative solutions that achieve the highest and most cost-effective virtualized performance — while aligning IT to business goals.

(WHITE PAPER)

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Integration Platform as a Service: Moving Integration to the Cloud by IBM

December 28, 2011 - (Free Research)

The growth of cloud computing has fueled the need to integrate cloud applications with each other and with applications that continue to reside on premise. Traditional integration approaches are evolving into more complete offerings called integration platform as a service (iPaaS) solutions. Read this paper and learn about this technology.

(WHITE PAPER)

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MANAGE and CONTROL IT services in the age of complexity. by Hewlett-Packard Company

December 22, 2011 - (Free Research)

In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. To serve the business more effectively, IT needs a new approach to managing operations. This white paper introduces a new methodology called business service management (BSM). Discover how this management approach improves your overall service quality.

(WHITE PAPER)

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Eliminate Manual Accounts Payable to Gain Efficiency Benefits by Esker Inc.

December 28, 2011 - (Free Research)

In this paper, discover the results that Esker research found indicating that accounts payable automation can typically save organizations 40 to 60 percent of operational and administrative AP costs. Also explore the abundant benefits that automated processing of vendor invoices can help business like yours achieve.

(WHITE PAPER)

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