<p>Businesses need to keep a close eye on the evolution of cloud based services to avoid wasting money and missing out on business opportunities.</p> <p><strong> </strong></p> 

This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 

Read this white paper to learn why Gartner analysts believe cloud computing and event processing will completely change the face of enterprise IT architecture by 2015. 

Secure Sockets Layer virtual private networks compose a mature market segment, serving a variety of VPN use cases for workstations and mobile-device remote access. In this Magic Quadrant, Gartner examines the role of SSL VPNs in remote access and the state of the market. 

This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project. 

The desktop PC has had a prominent position within organisations for over 20 years,firmly establishing it as a de facto device choice for most users. But over the past fiveyears, some key trends associated with the desktop device - and its use withinorganisations - have begun to reshape the landscape. 

The promise of creating value by harnessing collective activities is attractingorganisations to technology that connects employees, engages customers and partners inconversation, or boosts their R&D through crowdsourcing initiatives. 

Dell and VMware have teamed up to integrate the infrastructure needed to implement private cloud computing. Together they have collaboratively developed a broad array of capabilities that administrators can utilize to protect data, streamline management and control costs. Check out this brief white paper to learn more. 

The growth of cloud computing has fueled the need to integrate cloud applications with each other and with applications that continue to reside on premise. Traditional integration approaches are evolving into more complete offerings called integration platform as a service (iPaaS) solutions. Read this paper and learn about this technology. 

Gartner research director, Valdis Filks, offers tips to help businesses get to grips with escalating storage costs. 

This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020. 

With the announcement of Android 2.2, code named "Froyo," Google targets the enterprisemarket for the first time. This release has features to enable devices that can be grantedsupport under the "appliance level" of the Gartner Managed Diversity Framework.