This webcast discusses the office needs of tomorrow and how BlackBerry solutions can meet them. Topics include the direction hardware and software may take, the future of mobile computing, business apps and more. 

In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. To serve the business more effectively, IT needs a new approach to managing operations. This white paper introduces a new methodology called business service management (BSM). Discover how this management approach improves your overall service quality. 

This  Whitepaper is based on Juniper Research’s  November 2010 report entitled:  “4G LTE Revenue Opportunities: Business Models, Scenarios and Operator Strategies 2010-2015”. 

Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank. 

Read this expert ebizQ.com E-Zine to learn how going mobile and integrating BPM will help to boost performance and transform your enterprise. 

Beyond cost reduction, demonstrating the true value of cloud computing has its challenges. This paper, based on global research, reveals a direct link between cloud computing and business agility—how business outcomes are associated with agility, the role of IT for agile companies and the importance of cloud computing to business leaders. 

<p>Companies must continue to provide basic business services even as they transition to a cloud environment. This white paper highlights a unified computing strategy that can address issues associated with assembling infrastructure components, multiple switching layers, and more.</p> 

<p>Despite the benefits blade servers and virtualization offer, there are still some pressing issues in the data center. This resource reviews several of these pain points and recommends a unified computing system designed to address them.</p> 

This white paper defines cloud computing and summarizes its key points. Find out the differences between cloud service and deployment models and get advice to help you successfully navigate your implementation. 

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 

Customers need to better understand how the use of virtualization and cloud computing changes datacenter infrastructure management requirements. In this paper, May Johnston Turner, IDC's research director of System Management Software, answers questions posed to her by Dell’s customers. 

<p>You need to have the right metrics in place to measure storage efficiency in your cloud infrastructure. This white paper focuses on three aspects of cloud storage and discusses tools that can help you improve utilization, optimize capacity, and effectively manage costs.</p> 

Cloud computing is more than just a buzz word. Utilizing this technology streamlines organizations by reducing operating costs, improving application performance and allocating resources more efficiently. Download this resource to discover more about this technology and how it can impact your organization.