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Connect social and enterprise intelligence to transform the customer experience. HP Information Management and Analytics Solution Brief by Hewlett-Packard Limited

July 06, 2012 - (Free Research)
With the widespread adoption of mobile technologies and social media, businesses have been given a plethora of fresh information on customer wants and needs. Review this paper to learn about how you can utilize these new information resources to maximize customer experience and transform your business strategy for enhanced profitability. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Steps to Protecting Your Organization’s Privacy Data by McAfee, Inc.

March 09, 2010 - (Free Research)
Over the last few years, the challenge of protecting privacy data has been compounded by increasing compliance regulations that can mean fines - or even jail time - if privacy data is mishandled. This white paper presents the top ten regulatory compliance requirements to consider when selecting a privacy data protection solution. 
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Global lessons in eHealth implementation by ComputerWeekly.com

April 02, 2012 - (Free Research)
This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health. 
(JOURNAL ARTICLE)

2012 CPOE and Meaningful Use Research Brief by Imprivata

March 29, 2013 - (Free Research)
This resource presents the findings of a recent study examining the use of single sign-on in health care settings. Read now to learn about the impact of single sign-on use to improve EMR and CPOE adoption, as well as how it can help hospitals achieve meaningful use. 
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Using Desktop Virtualization to Drive Quality and Cost Savings in Clinical Computing by Dell, Inc.

August 04, 2011 - (Free Research)
Incentives created by the American Recovery and Reinvestment Act are expected to increase EHR adoption and point-of-care computing -- meaning demands on availability and performance are high, while the budgets to manage devices are small. Find out how desktop virtualization can assist with these healthcare challenges. 
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3 Steps to Faster EMR Adoption with Desktop Virtualization & SSO by VMware, Inc.

January 11, 2012 - (Free Research)
This white paper outlines three key steps that your organization can take to accelerate EHR and CPOE adoption. Read on to discover out how to make it faster and easier to deploy new clinical applications while optimizing the clinician experience, protecting patient data, and reducing cost and complexity. 
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Life-Critical Networks for 21st Century Health Care by SearchCIO.com and SearchNetworking.com

December 18, 2009 - (Free Research)
This e-book presents healthcare specific networking issues such as the importance of networks within a hospital, wireless networking for life-critical networks, the future of health care networks, and more. 
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The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
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Life-Critical Networks For 21st Century Health Care by Brocade

March 2010 - (Free Research)
Network convergence has turned hospitals into dense networks of sophisticated, computerized medical gear. Take the network away and you’d be left with a lot of dumb devices that cannot perform the lifesaving functions for which they were designed. 
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E-Guide: Pros and Cons of the iPad in Health Care Settings by Kensington

October 2011 - (Free Research)
Can the iPad be incorporated into health care networks without breaking security requirements? In this exclusive resource, get answers to some of the most common questions about using iPads in health care facilities. 
(EGUIDE) READ ABSTRACT |

Moving from Paper to Electronic Health Records: Optimizing the Transition by Iron Mountain

December 2011 - (Free Research)
This white paper presents transformational approaches and strategies for moving clinical documentation processes to EHRs, as well as an overview of types and stages in the journey to electronic records as well as considerations for provider organizations. 
(WHITE PAPER) READ ABSTRACT |

Leverage Technology at the Point of Care with Services from CDW Healthcare : Your Point-of-Care Services Solution Overview by CDW Healthcare

October 2011 - (Free Research)
Choosing the right PoC technology can improve your hospital’s ability to deliver quality patient care. This means you need to adopt PoC solutions that are readily compatible with existing systems, accommodate your budget and can comply with government criteria. Learn about services available to ensure a smooth transition to PoC. 
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Business Intelligence Services and Solutions by Accenture

Accenture brings together a deep understanding of the business and technology dimensions of an organization to harness information to improve decision-making, financial management, regulatory compliance and customer service. 
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Managing Your Data Assets by Pitney Bowes Business Insight

July 2009 - (Free Research)
Information management is integral to successfully maintaining a competitive advantage. The value of all your data can increase or decrease over time depending on how you manage it. Read on to learn how to gain the insights into information management you need to succeed and gain that competitive edge that is now more important than ever. 
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Create an accurate view of your organization, your customers and your business environment using SAS® Data Quality by SAS Institute Inc.

December 2012 - (Free Research)
It is essential for decision-makers in an enterprise to have access to the highest quality data that meets compliance standards.  This white paper introduces a data management system that provides a unified strategy for both business and IT users to plan, implement, monitor, and govern critical information. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Implementing a CRM Strategy to improve the customer experience by SAP America, Inc.

June 2012 - (Free Research)
This expert e-guide highlights the need for a unified customer information hub to improve the quality, consistency and availability of customer data by detailing how one cement manufacturer implemented a successful customer experience initiative. Gain insight into the findings of a recent survey of top CRM challenges faced by today's businesses. 
(EGUIDE) READ ABSTRACT |

Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc.

October 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage. 
(WHITE PAPER)

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com

May 2013 - (Free Research)
Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM). 
(ESSENTIAL GUIDE) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
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Mobilize Your CRM Investment, Empower Your Sales Teams by Kony

December 2012 - (Free Research)
This white paper introduces a mobile customer relationship management technology that gives your sales team access to account, lead, opportunity, and customer information on any device, at any time. Read on to learn how this technology enables a more efficient, productive sales force and can provide your company with a multitude of benefits. 
(WHITE PAPER) READ ABSTRACT |

Drive Your Business With Predictive Analytics by SAS Institute Inc.

June 2012 - (Free Research)
This paper outlines what predictive analytics is and how it can benefit your organization. Read this invaluable resource now to learn about predictive modeling techniques, predictive analytics applications in marketing, the effect it can have on customer relationship management (CRM), customer loyalty and retention, and so much more. 
(WHITE PAPER) READ ABSTRACT |

Vestcom International: Personalization Drives Repeat Business by Exstream Software

April 2008 - (Free Research)
Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering... 
(CASE STUDY) READ ABSTRACT |

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.

The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. 
(HARDWARE PRODUCT)

The Social Business: Advent of a new age by IBM

February 2011 - (Free Research)
This paper outlines the why organizations need to become social businesses today. Read on to learn how your business can become social through crafting the right blueprint relying on networks, social and real-time collaboration, mobility and integration, how to deepen your customer relationships and the benefits associated with it, and much more. 
(WHITE PAPER) READ ABSTRACT |

Staples Case Study by IBM

September 2011 - (Free Research)
Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers. 
(CASE STUDY) READ ABSTRACT |

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