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Communications Skills for Remote Support by LogMeIn, Inc. September 16, 2009 - (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.  (WHITE PAPER) READ ABSTRACT |

Tipcast: How solid state drives will affect enterprise systems by Sun Microsystems, Inc. December 16, 2008 - (Free Research) In this Tipcast, the editors from SearchStorage.com will highlight tips related to why vendors of storage arrays need to rebalance their systems for SSDs, and explore why using SSDs to help run server applications faster may prove hard to deliver.  (PODCAST) READ ABSTRACT |

Configuration and Change Management for IT Compliance and Risk Management by Tripwire, Inc. November 2007 - (Free Research) This white paper discusses key issues surrounding configuration management and compliance, such as the IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements.  (WHITE PAPER) READ ABSTRACT |

Delivering Customer Value: Innovative Approaches to Maintain Competitive Success by SAP AG July 2007 - (Free Research) This paper explores the concepts of sales growth in relation to understanding who your customers are, connecting a go-to-market strategy with technology, and using technology to sharpen internal practices.  (WHITE PAPER) READ ABSTRACT |

SAP for Public Sector: Solutions for State and Local Government by SAP AG January 2005 - (Free Research) Learn how you can deliver more services with fewer tax dollars and deliver unparalleled public value, lower cost of ownership and scalability to grow affordably over time.  (WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP AG August 2007 - (Free Research) The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors.  (WHITE PAPER) READ ABSTRACT |

Case Study: IMC Portugal Implements Panda Cloud Office Protection and Sees Numerous Security Enhancements by Panda Security November 2009 - (Free Research) Read this case study to learn how an organization with 700 computers across 36 locations in Portugal implemented Panda Cloud Office Protection and achieved several benefits, including a significant increase in malware detections, great technical support, and enhanced computer performance.  (CASE STUDY) READ ABSTRACT |

Dell Cuts IT Work, Tightens Security, Improves Performance with New Software by Dell, Inc. and Intel November 2009 - (Free Research) Dell is planning to upgrade its 100,000 desktop and portable computers to the Windows® 7 operating system to reduce desktop management costs and enhance data security. Read this case study to learn more about Dell's business needs as well as the features and benefits achieved from Microsoft's solutions.  (CASE STUDY) READ ABSTRACT |

A Performance Comparison of Current and Previous Generation Dell Latitude Notebook Systems by Dell, Inc. and Intel October 2009 - (Free Research) Dell Inc. commissioned Principled Technologies to run a set of performance tests on a mix of current and previous generation Intel&Reg; processor-based Dell&trade Latitude&trade notebook systems. Read this report to learn about key findings.  (ANALYST REPORT) READ ABSTRACT |

Network Testing Labs Review: Make Internet Risks and Perils Disappear by McAfee, Inc. June 2009 - (Free Research) Read this paper to learn how your organization can install a filtering device that blocks malware from your network. McAfee's Email and Web Security appliance is recognized as an effective tool for identifying "bad" URLs.  (WHITE PAPER) READ ABSTRACT |

A Close Look at BPEL by IBM November 2009 - (Free Research) BPEL is an XML-based language that defines the execution of a business process. It is used to implement a particular flow through computer services. Now an OASIS standard, BPEL grew out of separate initiatives at IBM, Microsoft, and BEA to create an orchestration language for business processes.  (VIDEO) READ ABSTRACT |

Four Starting Points for Effective Project and Portfolio Management by Hewlett-Packard Company August 2008 - (Free Research) Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.  (WHITE PAPER) READ ABSTRACT |

HP LoadRunner Software Tips and Tricks for Configuration Scripting and Execution by Hewlett-Packard Company August 2008 - (Free Research) This guide is intended to help new users and seasoned professionals learn new ways to design and implement successful load testing initiatives using HP LoadRunner.  (ARTICLE) READ ABSTRACT |

Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software March 2008 - (Free Research) Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.  (WEBCAST) READ ABSTRACT |

Tipcast: Steps to creating Tier 0 storage by Sun Microsystems, Inc. December 2008 - (Free Research) This podcast will discuss the differences between Tier 0, 1 and 2 storage.  (PODCAST) READ ABSTRACT |

The Importance of Network Time Synchronization by Symmetricom October 2009 - (Free Research) This paper explains why accurate network time -- and therefore precise network time synchronization -- is critically important for network management. Read on to learn more about the importance of network time synchronization.  (WHITE PAPER) READ ABSTRACT |

The Case for Virtual Local Area Networks (VLANs) by Global Knowledge December 2008 - (Free Research) In this whitepaper you will learn about the evolution of Ethernet, the reasons VLANs were introduced, and the ways that VLANs can be used.  (WHITE PAPER) READ ABSTRACT |

Under Siege: Protecting the Gateway and Network From Predators Requires New Layers of Security by CDW Corporation March 2009 - (Free Research) Threats today burrow deep in computers and hide. Check out this paper to learn the latest research findings related to data breaches and what you can do to protect your organization's data and reputation.  (WHITE PAPER) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc. June 2009 - (Free Research) Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud.  (CASE STUDY) READ ABSTRACT |

Improve Your Vision and Grow your Career with Visual Analysis by Tableau Software January 2007 - (Free Research) Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data.  (WHITE PAPER) READ ABSTRACT |

5 Best Practices for Telling Great Stories with Data by Tableau Software February 2008 - (Free Research) Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.  (WHITE PAPER) READ ABSTRACT |

Three Blind Men and an Elephant: The Power of Visual Analysis by Tableau Software January 2007 - (Free Research) Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company.  (WHITE PAPER) READ ABSTRACT |

Show Me: Automatic Presentation for Visual Analysis by Tableau Software February 2008 - (Free Research) Learn about an integrated set of user interface commands and defaults that incorporate automatic presentation into a visual analysis system. Explore best practices for graphic design and visual analysis that will enhance the user experience.  (WHITE PAPER) READ ABSTRACT |

A Guide to Diagnosing .Net Application Errors by AVIcode, Inc. September 2007 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Virtualization - Growing Your Success in the Data Center to the Desktop by Hewlett-Packard Company September 2009 - (Free Research) Desktop and server virtualization are not the same. This podcast, featuring virtual desktop experts, Brian Madden and Zeus Kerravala, explains how some methods and tools that work for servers disrupt desktops. Discover how to plan a successful virtual desktop project by addressing customization needs of users and meet your organization's goals.  (WHITE PAPER) READ ABSTRACT |

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