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Simplifying Contact Center Technology by Oracle Corporation

August 2008 - (Free Research)
Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology. 
(WHITE PAPER) READ ABSTRACT |

Optimizing WAN Performance: Accelerating Market Growth by Burton Group

April 2008 - (Free Research)
This report, updated by Senior Analyst Eric Siegel, describes cost-effective bandwidth optimization techniques such as compression and caching along with protocol optimization techniques and wide-area file services (WAFS) technologies. 
(WHITE PAPER) READ ABSTRACT |

Cisco PIX 506E Security Appliance by Cisco Systems, Inc.

The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance. 
(HARDWARE PRODUCT)

Unauthorized Applications: Taking Back Control by Sophos, Inc.

July 2008 - (Free Research)
This paper explains why it is important for businesses to control unauthorized applications such as instant Messaging, VoIP, games and peer-to-peer file-sharing and how malware protection is the simplest and most cost-effective solution. 
(WHITE PAPER) READ ABSTRACT |

Vyatta Community Edition 4 - Open-Source Routing and Security by Vyatta Inc.

September 2008 - (Free Research)
Vyatta delivers complete, ready-to-deploy, open-source networking solutions that make it possible for anyone to own an enterprise-class router/firewall/VPN for a fraction of the cost of traditional closed-source, proprietary products. 
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Unified Threat Management: The Best Defense against Blended Threats by SonicWALL

January 2005 - (Free Research)
The SonicWALL® Unified Threat Management solution (UTM) provides the most intelligent, real-time network protection against sophisticated application-layer and content-based attacks. 
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The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix

July 2008 - (Free Research)
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. 
(WHITE PAPER) READ ABSTRACT |

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight

April 2008 - (Free Research)
Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding. 
(WHITE PAPER) READ ABSTRACT |

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc.

January 2006 - (Free Research)
In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more. 
(CASE STUDY) READ ABSTRACT |

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix

July 2008 - (Free Research)
Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. 
(WHITE PAPER) READ ABSTRACT |

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company

June 2007 - (Free Research)
In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili... 
(WHITE PAPER) READ ABSTRACT |

How Should an Enterprise Move towards Unified Communications? by Avaya Inc.

June 2008 - (Free Research)
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. 
(WHITE PAPER) READ ABSTRACT |

Extend the Value of IBM Lotus Applications with Avaya Unified Communications by Avaya Inc.

April 2007 - (Free Research)
Avaya and IBM have leveraged their considerable individual technologies, platforms, and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises. This paper gives details. 
(WHITE PAPER) READ ABSTRACT |

EX Series Ethernet Switches by Juniper Networks, Inc.

November 2011 - (Free Research)
High-performance businesses demand a high-performance network infrastructure that provides fast, secure and reliable delivery of the applications that drive the business. Switches deployed in regional offices, campuses and data centers enable these business processes by connecting users. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge

December 2008 - (Free Research)
Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. 
(WHITE PAPER) READ ABSTRACT |

TEM for IP Readiness by AnchorPoint

August 2008 - (Free Research)
AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI. 
(WHITE PAPER) READ ABSTRACT |

SCOPIA Connector for IBM Lotus Sametime by RADVISION

March 2008 - (Free Research)
RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime. 
(ARTICLE) READ ABSTRACT |

Best Practices for Architecting a Lustre-Based Storage Environment by DataDirect Networks

June 2008 - (Free Research)
This document details a number of design implications and provides the reader with information to make informed decisions to scale a high-performance cluster file I/O. 
(WHITE PAPER) READ ABSTRACT |

Voice over IP Networks: Ensuring Quality through Proactive Link Management by Elfiq Networks

April 2008 - (Free Research)
Voice over IP (VoIP) networks offer clear advantages over traditional telephony technologies (PSTN) making it a choice that many organizations are making and migrating their systems to. 
(WHITE PAPER) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge

December 2008 - (Free Research)
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. 
(WHITE PAPER) READ ABSTRACT |

The Power of Collaboration within Unified Communications by Polycom, Inc.

June 2009 - (Free Research)
This white paper shares practical perspectives on preparing a business case for collaboration tools within Unified Communications, as well as offering best practice approaches for ensuring the successful adoption - and maximum contribution - of collaboration applications in your enterprise. 
(WHITE PAPER) READ ABSTRACT |

The SIP High Availability and Reliability Paradigm by F5 Networks

August 2007 - (Free Research)
Since its inception, Session Initiation Protocol has revolutionized the way people communicate using converged services. SIP provides the framework for delivering voice, video, data, and wireless services seamlessly. 
(WHITE PAPER) READ ABSTRACT |

BlackBerry Fundamentals for Telephony Managers by BlackBerry

June 2008 - (Free Research)
This document describes all the components of the BlackBerry solution for mobile employees as well as WLAN-enabled environments. 
(WHITE PAPER) READ ABSTRACT |

SCOPIA® Desktop by RADVISION

October 2007 - (Free Research)
SCOPIA Desktop's built- in firewall traversal ensures call connectivity regardless of your partner's firewall configuration. 
(DATA SHEET) READ ABSTRACT |

byREQUEST®: Automatically Sweeps Files into Sharepoint by Hillary Software

July 2009 - (Free Research)
From any operating system or any application, byREQUEST® can automatically pickup and move reports, documents, files and data directly into SharePoint on an hourly, daily, weekly and monthly schedule. 
(TRIAL SOFTWARE) READ ABSTRACT |

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