IP Phone 7900 by Cisco Systems, Inc. The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an more... >> Discover more offerings from Cisco Systems, Inc.
		BIG-IP Local Traffic Manager by F5 Networks. The BIG-IP® Local Traffic Manager is an application delivery networking system that provides the most intelligent and adaptable solution to secure, optimize, and deliver applications, more... >> Discover more offerings from F5 Networks.
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..

The Multi-Channel Call Center Agent - Reality or Myth? - an AberdeenGroup Report sponsored by Astute Solutions by Astute Solutions (E-mail this company) April 2007 - (Free Research) Read how AberdeenGroup's research, which represents a strong cross-section of industry, clearly shows that Best-in-Class companies are moving to multiple channel agent support. To achieve this, companies should look at implementing the recommendations found in this white paper. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

The Total Economic Impact™ Of Avaya IP Telephony Solutions Within A Branch Environment by Avaya, Inc June 2008 - (Free Research) Composite multi company case study on the Total Economic Impact of Avaya IPT Branch Solutions. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Telephone Reliability for Alarm Notification: Where Have All the Landlines Gone? by Sensaphone June 2008 - (Free Research) This paper discusses why timely and reliable alarm notification is part of a successful remote monitoring program and discusses the factors to consider when selecting a remote monitoring system. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Sourcefire Adaptive IPS by Sourcefire June 2008 - (Free Research) Sourcefire Adaptive IPS addresses organizations’ need for better efficiency and effectiveness by sharply reducing or eliminating the effort required to tune Sourcefire’s IPS sensors. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Acquire, Analyze, and Present Data with LabVIEW by National Instruments NI LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company June 2007 - (Free Research) In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utilities. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company) March 2008 - (Free Research) IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Making the Case for Oracle Database on Windows by Oracle Corporation. June 2008 - (Free Research) A number of industry trends are working both to increase the demand for cross-vendor interoperability and to help companies realize it. Read this white paper and learn why more people are running Oracle on Microsoft Windows platforms. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The TERA1100 Portal Processor by Teradici Corporation The TERA1100 Portal Processor enables centralized computing to span an enterprise network from the datacenter to the desktop by implementing advanced display compression algorithms and I/O bridging to guarantee a high performance user experience.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Oracle Database 11g Architecture on Windows by Oracle Corporation - SMT (E-mail this company) December 2007 - (Free Research) Oracle Database 11g for Windows provides an optimized database solution for deployments that require enterprise scalability, reliability, and high performance. Learn more about the architecture of the Oracle Database on Windows and how it differs from its counterparts on UNIX and Linux, in this new whitepaper. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Guidelines for Effective 3rd Party Management on Complex Integration and IP Transformation Programs by Alcatel Lucent May 2008 - (Free Research) This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

NI TestStand: Ready-To-Run Test Management Environment by National Instruments NI TestStand is a ready-to-run test management environment and framework designed to simplify the automation of your test and validation systems. NI TestStand is used to develop, manage and execute test sequences.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Getting Your Products Approved for the Federal Technology Market by Command Information April 2008 - (Free Research) This paper focuses on IPv6 (Internet Protocol version 6) integration for the United State federal government, and the principles and tools required for government-approved grade products. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

GoToMyPC Corporate by Citrix Online - GotoMyPC GoToMyPC Corporate uses advanced Web-based screen-sharing technology that works with your existing security, network and configuration and your existing Internet infrastructure  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Vizion Core vReplicator by Vizioncore Inc. vReplicator is the recognized host-level image replication solution for VMware Infrastructure. vReplicator allows the entire virtual machine to be replicated, including the OS, configurations and patches, applications and data.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Citrix Xenserver Dell Editions Frequently Asked Questions by Citrix Systems and Dell Inc. June 2008 - (Free Research) This document provides frequently asked questions and answers for Citrix XenServer Dell Edition. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IRMS Warehouse Management System Suite (SCM) by Integrated Warehouse Solutions. The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Reinventing Workload Automation with SOA by Mellanox Technologies March 2008 - (Free Research) By leveraging Service-Oriented Architecture (SOA), enterprises can evolve batch workloads from standalone data center operations to components that are intrinsic to composite, Service- Oriented Business Applications. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Extend the Value of IBM Lotus Applications with Avaya Unified Communications by Avaya, Inc June 2008 - (Free Research) Enterprise’s who have based their collaboration application strategies on IBM collaboration applications can voice enable them with Avaya to create the seamless ability to “click-to-communicate” (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Is Now the Time to Migrate to IP Telephony? Re-evaluating the Risks and Rewards by Avaya, Inc June 2008 - (Free Research) As companies with aging voice infrastructures face end of life considerations, there has been a tendency to delay migration planning based upon un-examined fears and exaggerated risks associated with the current capabilities of IP Telephony. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managing Application Performance by Shunra Virtual Enterprise April 2008 - (Free Research) The goals of this white paper is to describe how IT organizations can use WAN emulation tools to improve the performance of applications, plan for change and improve the relationship between the application groups and the network group. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

The SIP High Availability and Reliability Paradigm by F5 Networks (E-mail this company) November 2007 - (Free Research) Since its inception, Session Initiation Protocol has revolutionized the way people communicate using converged services. SIP provides the framework for delivering voice, video, data, and wireless services seamlessly and transparently over a common network. This paper discusses techniques of designing and building reliable SIP networks. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Rethink conferencing solutions - Dell and Microsoft Unified Communications Simplify IT - Here's how by Dell, Inc February 2008 - (Free Research) Attend this free webinar and see how you can integrate voice and video conferencing into your existing email infrastructure with Microsoft Unified Communications solutions from Dell. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

WAN Optimization in MPLS Networks - The Transparency Challenge by Expand Networks March 2008 - (Free Research) Today’s modern Wide Area Networks (WANs), such as MPLS networks, provide much more than just a framework for information transport. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enterprise Mobility by Alcatel Lucent January 2008 - (Free Research) An effective enterprise mobility solution must provide tight integration of both IMS and circuit-switched mobile phones with a broad range of existing premises solutions (including PBXs, directories, messaging and presence servers). (ARTICLE) READ ABSTRACT | GO TO ARTICLE

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