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Featured Sponsors
Quest MessageStats™ by Quest Software, now a part of Dell
Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.
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BYOD Security Policy Considerations and Best Practices by Symantec Corporation
November 26, 2012 - (Free Research)
This E-Guide from SearchConsumerization.com unveils best practices for creating your enterprise's bring your own device (BYOD) policy and steps you should take to ensure access and freedom for your employees without sacrificing corporate security and control.
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Protecting SharePoint Data Long Term by Varonis
July 30, 2009 - (Free Research)
This paper focuses on SharePoint access control management challenges, identifies best practices that need to be considered, and demonstrates how Varonis can help.
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Recovery Manager for Active Directory by Quest Software, now a part of Dell
Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.
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The global state of the project management office by ComputerWeekly.com
May 05, 2011 - (Free Research)
This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
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Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc.
May 2004 - (Free Research)
Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team.
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The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software
September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
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Get Certified - Avaya Communication Manager by Global Knowledge
May 2013 - (Free Research)
The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.
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IDC MarketScape: Worldwide IT Education and Training 2012 Vendor Analysis by SAP America, Inc.
January 2013 - (Free Research)
According to recent research, 80 percent of IT managers believe effective training is imperative for the success of a project. This white paper focuses on improving the business execution of the training line of business (LOB) of IT vendors. It provides best practices and approaches to successfully grow a training business.
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Training Options: Choose Quality Content and Then Delivery by SAP America, Inc.
September 2010 - (Free Research)
This paper examines the importance of choosing a high-quality training provider and of having multiple training delivery options to facilitate a successful technology deployment. The paper also looks at the training offerings that enterprise application vendor SAP provides in this important market.
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Skill Level and Training Key Factors in IT Project Success by Hewlett-Packard Company
December 2008 - (Free Research)
This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
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S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
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It's Not "If" You Collaborate, But "How" by Cisco Systems, Inc.
September 2009 - (Free Research)
To learn more about who collaborates and why, Cisco recently conducted one of the first comprehensive studies of the personal and cultural factors associated with successful adoption of network based collaboration. Read the full report, and find out more about how collaboration transforms business.
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Ensuring Long-Term Success of BI/Analytics Projects: Train and Train Again by SAP America, Inc.
September 2010 - (Free Research)
BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects.
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Defender 5 by Quest Software, now a part of Dell
Defender offers the essential security you need to conduct your e-business with confidence, safe in the knowledge that your critical digital assets, customers and employees are protected by reliable, future-proof software.
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Management Skills for Every Leader by Global Knowledge
December 2011 - (Free Research)
What skills do you need to be a good manager? How does leadership differ from management? Get answers to these fundamental questions and relate the core skills of management to each other and to the art of leadership in this white paper. Find out how to delegate, negotiate, motivate, lead and more.
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Social channels changing contact center certification by Salesforce.com
March 2012 - (Free Research)
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.
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