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Frontline LAN Troubleshooting Guide by Fluke Networks EMEA

April 01, 2008 - (Free Research)
This guide provides frontline network troubleshooters with practical advice on how to maintain LANs and solve common layer 1 and 2 problems. This guide addresses the challenges network professionals face when it comes to network troubleshooting and outlines eight key steps every technician should know to aid in successful troubleshooting. 
(EGUIDE) READ ABSTRACT |

Free Tool: Real-time NetFlow Analyzer by SolarWinds, Inc.

October 20, 2009 - (Free Research)
Real-time NetFlow Analyzer displays inbound and outbound traffic separately for granular analysis that makes problem diagnosis quick and easy. Even better, you can view the historical NetFlow data broken out by application, conversation, domain, endpoint, and protocol. That way you know exactly how your bandwidth is being used and by whom. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Orion Network Configuration Manager (NCM) by SolarWinds, Inc.

July 14, 2009 - (Free Research)
Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies. 
(TRIAL SOFTWARE) READ ABSTRACT |

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD

July 01, 2008 - (Free Research)
Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. 
(CASE STUDY) READ ABSTRACT |

The Massachusetts Data Protection Law by SearchSecurity.com & SearchCompliance.com

June 18, 2009 - (Free Research)
Massachusetts businesses facing down MA 201 CMR 17.00 can meet the challenge with preparation and execution. Read this e-book to learn more about important topics such as identity theft, data breach prevention, mandatory encryption, and getting ahead of the game where Massachusetts data protection law is concerned. 
(EBOOK) READ ABSTRACT |

actiTIME 2.0 - Time-Tracking Software by Actimind, Inc.

September 30, 2009 - (Free Research)
actiTIME is a time-tracking application for small and medium size teams. It helps improve business process, analyze performance and reduce costs. It provides an easy way to track time, manage job assignments, generate reports and prepare billing data. 
(DEMO)

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research)
How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. 
(TRIAL SOFTWARE) READ ABSTRACT |

Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software

March 2008 - (Free Research)
Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking. 
(WEBCAST) READ ABSTRACT |

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.

September 2009 - (Free Research)
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. 
(TRIAL SOFTWARE)

Numara Track It! - Change Management Webinar by Numara Software

June 2009 - (Free Research)
The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of... 
(WEBCAST) READ ABSTRACT |

Numara Software Webinar - Track It! by Numara Software

June 2009 - (Free Research)
Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices. 
(WEBCAST) READ ABSTRACT |

How to Set Up and Track Small Parcel Shipments Via a Single Point of Access by CDC Global Services - Catalyst

November 2009 - (Free Research)
This Webcast will demonstrate a new application that delivers seamless integration between SAP and leading global parcel carriers, including FedEx, UPS, DHL, TNT, Purolator and more, without middleware. You will also be able to understand how to track your shipment without accessing multiple systems, from any PC or terminal with access to SAP. 
(WEBCAST) READ ABSTRACT |

Fast Track ERP Implementation: Advice from the Field by IFS

June 2009 - (Free Research)
ERP implementations don't have to take months or years. This white paper discusses how Colfax Corp. implemented IFS Applications in as little as nine weeks. It presents a case study of Colfax's complex but rapid rollout, and offers fast tracking tips from Colfax Business Analyst Jay Michael. 
(WHITE PAPER) READ ABSTRACT |

Free Tool: IP Address Tracker (IPAT) by SolarWinds, Inc.

October 2009 - (Free Research)
Our new IP Address Tracker frees you from the evils of spreadsheets, delivering powerful and simple-to-use features that give you a unified view of your IP address space and that enable you to manage it -- for free! IP Address Tracker makes it easy to track an unlimited number of IP addresses, see which ones are in use and which are not, and more. 
(PRODUCT OVERVIEW) READ ABSTRACT |

VUE Software: Enterprise Incentive Management by CSSI

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor. 
(SOFTWARE PRODUCT)

ChangeAuditor for Active Directory - Free Trial! by ScriptLogic Corporation

April 2009 - (Free Research)
Microsoft Active Directory, File Systems and Exchange are part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor is the answer. 
(TRIAL SOFTWARE) READ ABSTRACT |

Spend Analytics: A Foundation for Procurement Performance Management by SAP America Inc

October 2008 - (Free Research)
Read this white paper from SAP for an interview with Kathleen Wilhide, research director of IDC’s Compliance and Business Performance Management Solutions program. 
(WHITE PAPER) READ ABSTRACT |

Dell's SMART Approach to Workload Automation by BMC Software, Inc

April 2009 - (Free Research)
This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. 
(WHITE PAPER) READ ABSTRACT |

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI

VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor. 
(SOFTWARE PRODUCT)

A Case to Optimize by CDW Corporation

September 2009 - (Free Research)
A business manager identifies an urgent need for a software application and requests a server to run the new application. Then the server provisioning process kicks off. Read this short whitepaper to learn about new techniques and technologies that can enable your business to cut through so much of the red tape involved in adding new applications. 
(WHITE PAPER) READ ABSTRACT |

Samsung Electronics France Reduced DSO and Improved Invoice Tracking with Esker DeliveryWare by Esker Inc.

July 2009 - (Free Research)
When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking. 
(CASE STUDY) READ ABSTRACT |

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9

September 2009 - (Free Research)
Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more. 
(CASE STUDY) READ ABSTRACT |

Help Desk vs. Service Desk: Which One is Right for You by Numara Software

March 2009 - (Free Research)
This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. 
(WHITE PAPER) READ ABSTRACT |

Storage Systems & Storage Management Track: Thin Provisioning: Keys for Using it to Your Best Advantage by 3PAR

August 2009 - (Free Research)
Thin provisioning is not new, but there is still confusion about how it works and how to best use it in the data center. In this presentation transcript, Jeff Byrne, Senior Analyst and Consultant, Taneja Group and Christine Taylor, Analyst, Tenaja Group, outline the various approaches and technologies behind thin provisioning. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Storage Systems & Storage Management Track: New Developments in Scale-out vs. Scale-up Data Storage by 3PAR

August 2009 - (Free Research)
In this presentation transcript, Brian Greenberg, President and CEO, General System Dynamics, explores the distinctions between scale-out and scale-up systems, major use cases for this technology and an assessment of new scale-out/clustered storage systems from major vendors. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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