In today's advanced IT environment, storing data in traditional systems is no longer a viable strategy. Luckily, the cloud offers a much better alternative that can save you money and improve efficiency. Watch this video to learn more about cloud-based storage and review the top benefits of making the switch. 

BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization. 

Whether you are just starting a compliance program or need to fine-tune your existing process, this document will help you understand the steps involved in becoming GIPS compliant. It is not a substitute for the Standards themselves. It is designed to help you understand the value of compliance, what’s needed to achieve it, pitfalls to avoid. 

<p>This case study showcases a highly efficient cooling system that enables significant data center savings. Learn more about this platform and hear from one company that implemented it here.</p> 

<p>This test report evaluates two leading servers and their ability to support increasing communications requirements. Find out how each of these platforms performed under a variety of conditions and explore the advantages of consolidation.</p> 

This paper discusses first contact resolution and the offerings for measuring success with FCR. 

<p>Recent trends in the distribution industry are forcing companies to continually re-evaluate their processes and think more strategically about their business decisions. Read this white paper to find three goals your distribution company should definitely stick to in the upcoming year to ensure success.</p> 

The cloud has the potential to radically change e-discovery. Cloud applications can help data integration and reporting, and eliminate redundancy and disparate data management apps in the enterprise. However, the cloud also increases security risks and introduces some loss of data control. 

This white paper examines not only the technologies, but the organizational dynamics necessary to successfully implement an environmental footprint management program that can encompass all organizational impacts on the environment. 

Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for. 

Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.