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Comparing MPLS and Internet Links for Delivering VoIP Services by Avaya Inc.

September 2005 - (Free Research)
This paper documents a real-world field study that concludes the availability and call quality of VoIP over Multi-protocol Label Switching (MPLS) is comparable to that of VoIP over the public Internet. 
(WHITE PAPER) READ ABSTRACT |

Cisco 2800 Series by Cisco Systems, Inc.

The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections. 
(HARDWARE PRODUCT)

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

WebSphere Virtual Enterprise Adds Value by IBM

June 2011 - (Free Research)
This study compares the performance and efficiency of several system configurations to determine which configuration is best for processing transactions. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Lifecycle Management: Comparing Suites from Dell KACE, Symantec, LANDesk, and Microsoft by Dell KACE

January 2011 - (Free Research)
This white paper points out the challenges of selecting a lifecycle management tool and presents a comparison of various technologies on the market. Explore 45 key features across seven areas, including discovery, inventory, asset management, and more. 
(WHITE PAPER) READ ABSTRACT |

7 Criteria to Consider When Embedding BI by Tableau Software

August 2010 - (Free Research)
Though there’s no simple answer to “buy or build,” there are criteria — seven, in fact, that can guide you to make a well informed decision. This paper helps you identify and evaluate each one. 
(WHITE PAPER) READ ABSTRACT |

Kaspersky Endpoint Security 8 for Windows by Kaspersky Lab

October 2011 - (Free Research)
Organizations today must chose and implement the right tools to help control and manage the increasing array of applications, devices and Web content. In this report, uncover a comparative functionality evaluation of Kasperksy Lab’s Endpoint Security 8 for Windows and five other leading endpoint security suites. View now to explore key findings. 
(WHITE PAPER) READ ABSTRACT |

The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by ComputerWeekly.com

September 2011 - (Free Research)
The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues. 
(IT BRIEFING) READ ABSTRACT |

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.

May 2006 - (Free Research)
Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst. 
(ANALYST REPORT) READ ABSTRACT |

End-user Experience Monitoring by Nimsoft, Inc.

February 2012 - (Free Research)
What exactly is End-user Monitoring (EUM) and why should businesses care? In this resource, discover why it's increasingly important to assess system performance from the end-user perspective in the age of IT as a service, and how you can effectively measure and quantify end-user experiences. 
(WHITE PAPER) READ ABSTRACT |

Desktop Delivery: Making Desktop Virtualization Work by Citrix

August 2008 - (Free Research)
This whitepaper discusses Desktop Virtualization and the impact on desktop management. It explores the challenges for desktop management in a pre-Desktop Virtualization world and issues that are not well addressed by Desktop Virtualization. 
(WHITE PAPER) READ ABSTRACT |

TimeSummit by Exaktime

Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports. 
(SOFTWARE PRODUCT)

Cloud Computing Security: Making Virtual Machines Cloud-Ready by Trend Micro, Inc.

October 2010 - (Free Research)
This paper covers the delivery model of cloud computing that is also called utility computing, or Infrastructure as a Service (IaaS). It looks at the security implications and challenges that IaaS presents and offers best practices to service providers and enterprises hoping to leverage IaaS and so much more. 
(WHITE PAPER) READ ABSTRACT |

Exchange 2007 SAN performance test: Comparing performance between Dell EqualLogic PS Series SAN and HP StorageWorks 4400 Enterprise Virtual Array by Dell, Inc.

April 2007 - (Free Research)
Dell, Inc. commissioned Principle Technologies to compare the performance on a heavy Exchange 2007 workload of two mid-range Storage Area Network (SAN) solutions. Tested and compared were the Dell PowerVault MD3000i iSCSI SAN Array and HP StorageWorks 2000i Modular Smart Array. Read this paper for a detailed analysis of the results. 
(TEST RESULTS) READ ABSTRACT |

Comparing DBA Productivity: An Oracle/DB2 Task Complexity Analysis by IBM

August 2011 - (Free Research)
Comparing DBA Productivity: An Oracle / DB2 Task Complexity Analysis - A must read, this study dives into six  common DBA administration task areas, showing quantitatively that DB2 offers simpler administration  and helps achieve time savings as compared to Oracle Database. 
(WHITE PAPER) READ ABSTRACT |

Avoiding Data Center Costs through Managed Application Delivery Services: Getting the Computing Resources You Need with Minimal Investment by Akamai Technologies

February 2009 - (Free Research)
In this white paper, Stratecast identifies operating and capital expenses associated with traditional data center options, including private data centers, co-located options, and managed hosting. The cost data will provide a valuable baseline for enterprises to compare against alternatives such as Akamai's dynamic Web acceleration services. 
(WHITE PAPER) READ ABSTRACT |

Intel: Comparing Two- and Four-Socket Platforms for Server Virtualization by IBM and Intel

October 2008 - (Free Research)
Which platform is the best for your virtualization projects? Read this Intel IT report to learn how various solutions compare. 
(WHITE PAPER)

Buyer's Guide to Log Management: Comparing On-Premise and On-Demand Solutions by Alert Logic

March 2007 - (Free Research)
This white paper examines and compares two solutions to log management - traditional on-premise log management managed in-house by the infrastructure team and a Software-as-a-Service (SaaS). 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Lifecycle Management: Comparing KACE, Altiris, LANDesk, and Microsoft SMS by KACE

January 2007 - (Free Research)
This Enterprise Management Associates (EMA) white paper explains key best practices in lifecycle management, uses these as a framework for functional comparison, and includes a cost comparison to determine overall solution value. 
(WHITE PAPER) READ ABSTRACT |

OLTP performance test comparing Dell PowerVault MD3000i iSCSI SAN Array and HP StorageWorks 2000i Modular Smart Array by Dell, Inc.

November 2008 - (Free Research)
Dell, Inc. commissioned Principle Technologies to compare performance for online transaction processing (OLTP) of two entry-level storage arean network (SAN) solutions - the Dell PowerVault MD3000i iSCSI SAN Array and HP StorageWorks 2000i Modular Smart. Read this paper for a detailed comparative analysis. 
(WHITE PAPER) READ ABSTRACT |

Compare and Contrast SPB and TRILL by Avaya

November 2011 - (Free Research)
With the amount of data center consolidation occurring today, moving to server virtualization has happened very quickly. This whitepaper discuss SPB and TRILL, two emerging technologies that wish to virtualize networks without adding complexity. 
(WHITE PAPER) READ ABSTRACT |

Unified Communication Manager - Class of Service by Global Knowledge

February 2013 - (Free Research)
This whitepaper unveils how Class of Service within Cisco's Unified Communication Manager can help you control which phone numbers can be called by particular devices. View now to learn how this simple, flexible solution can be effective in numerous situations. 
(WHITE PAPER) READ ABSTRACT |

Differences between Avaya Aura Contact Center (AML or SIP) and Avaya Aura Call Center Elite by Global Knowledge

October 2013 - (Free Research)
In this exclusive paper, Global knowledge instructor Brett Hanson answers crucial questions concerning the various Contact Center solutions that are available from Avaya. 
(WHITE PAPER) READ ABSTRACT |

Avaya CS 1000: Defining Calling Line Identification Numbers by Global Knowledge

May 2013 - (Free Research)
This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone. 
(WHITE PAPER) READ ABSTRACT |

Loss from Legacy Call Center Infrastructure by Genesys

September 2013 - (Free Research)
Is your legacy call center infrastructure limiting your organization's ability to increase efficiencies, reduce costs, and raise productivity? What's the true cost of a legacy call center? Answer these questions now by consulting this exclusive infographic. 
(WHITE PAPER) READ ABSTRACT |

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