Comparing Call Demo White Papers, Comparing Call Demo Software, Comparing Call Demo Research, Hardware and Services

Miercom Report Avaya WLAN Controller 8180 by Avaya

December 02, 2011 - (Free Research)

This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products.

(TEST RESULTS)

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CSC CloudMail for VMware Zimbra Introduction: An interview with CSC Senior Product Manager Mike Whalen by CSC

January 27, 2012 - (Free Research)

In this demo, hear Mike Whalen, Senior Product Manager, introduce CSC CloudMail for VMware Zimbra. Discover how this email as a service can help your organization reduce costs up to 50% compared to an on-premise deployment. Explore key topics such as benefits of migrating your email to the cloud, exciting developments, and more.

(WEBCAST)

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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 08, 2011 - (Free Research)

This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.

(WHITE PAPER)

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OSPF Synchronization by Global Knowledge

November 22, 2010 - (Free Research)

With IP there are two Link-State protocols in use OSPF (Open Shortest Path First) and IS-IS (Intermediate System to Intermediate System). Both work in much the same way, but OSPF is more commonly used. This white paper examines OSPF synchronization.

(WHITE PAPER)

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The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by ComputerWeekly.com

September 05, 2011 - (Free Research)

The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues.

(IT BRIEFING)

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Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.

May 2006 - (Free Research)

Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.

(ANALYST REPORT)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Exalytics-Powered App Demo: Analyze Almost a Billion of Records Instantly by Oracle Corporation

March 2012 - (Free Research)

Watch this demo, 'Exalytics-Powered App Demo: Analyze Almost a Billion of Records Instantly,' for an in-depth video demonstration of how this tool works from the users perspective and just how easy it is to have the right BI and analysis at your fingertips.

(PRODUCT DEMO)

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IBM Cognos Express in-action demos (Overview Portal) by IBM

July 2011 - (Free Research)

See this demo spotlight from IBM Business Partners. View demos on planning, profitability analysis, interactive dashboards and more. Look at real-world examples of how your midsize company can improve performance with IBM Cognos Express.

(PRODUCT DEMO)

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Demo: Distributed Database Security with Real-time Monitoring and Audit Protection by IBM

May 2012 - (Free Research)

With the growing complexity of DMBS environments, malicious threats and compliance mandates, organizations often struggle to effectively safeguard their databases. In this brief demo, learn how you can protect your sensitive data in distributed DBMS environments with a holistic approach to data security and compliance.

(WEBCAST)

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Dedicated Transportation Demo by Iron Mountain

May 2011 - (Free Research)

Watch this brief demo to learn about Iron Mountain's new Dedicated Transportation service, which ensures the safe delivery of your data to its destination.

(WEBCAST)

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New CA Application Performance Management Flash Demo by IBM

June 2008 - (Free Research)

Traditional, manual intensive approaches to application performance management are no longer adequate. In this demo watch the proactive solution set of CA Mainframe Application Performance Management

(DEMO)

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Demo Video: PCI Tokenization In Action by Intel

February 2012 - (Free Research)

This technical demo showcases tokenization of PAN data from an inbound invoice document. A sample deployment diagram shows where a tokenization broker fits into the back end application infrastructure and demonstrates different tokenization policy controls readily available within the Intel & McAfee product.

(VIDEOCAST)

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SAP Portal Site Management Video/Self Running Demo by SAP America, Inc.

May 2012 - (Free Research)

The SAP Portal Site Management app allows you to run multiple portals within an integrated Web content management (WCM) system. Watch this step-by-step demonstration to see just how easy it is to edit an existing Web page using the tool. Learn how SAP Portal Site Management can enhance your portal environment and improve your overall experience.

(WEBCAST)

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Compare and Contrast SPB and TRILL by Avaya

November 2011 - (Free Research)

With the amount of data center consolidation occurring today, moving to server virtualization has happened very quickly. This whitepaper discuss SPB and TRILL, two emerging technologies that wish to virtualize networks without adding complexity.

(WHITE PAPER)

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SAP Portal Content Management Video/Self Running Demo by SAP America, Inc.

May 2012 - (Free Research)

The SAP Portal Content Management application allows you to integrate content into workflows and enterprise workspaces of the SAP NetWeaver Portal component. Watch this video demo to learn how the tool helps enhance employee communication and collaboration while streamlining the document management process.

(WEBCAST)

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Serena Orchestrated Service Management: Demo by SERENA Software, Inc.

April 2012 - (Free Research)

Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.

(WEBCAST)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Call Recording with BlackBerry Smartphones by BlackBerry

May 2012 - (Free Research)

<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>

(WHITE PAPER)

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Archive TCO: Five-Year TCO Comparing Dell DX to Tape and NAS for Long Term Archive by Dell, Inc.

March 2011 - (Free Research)

This paper will compare the projected five-year cost of ownership of the Dell DX platform against tape and network attached storage alternatives, and will examine many of the other important considerations that must go into any smart archiving platform purchasing decision.

(WHITE PAPER)

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FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

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5-Minute Data Migration Solution Demo by SAP America, Inc.

June 2011 - (Free Research)

In this brief video, learn how easy it is to extract customer data from source systems. The data will be cleansed and validated against SAP structures then migrated to ERP.

(PRODUCT DEMO)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 2012 - (Free Research)

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.

(WHITE PAPER)

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