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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 08, 2011 - (Free Research)
This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. 
(WHITE PAPER) READ ABSTRACT |

5 vStorage API FAQs Answered by Dell, Inc.

March 29, 2012 - (Free Research)
Virtualization specialist Chris Evans recently spoke with SearchVirtualStorage.com about vStorage API—a group of application program interfaces from VMware. This Expert Briefing will help you define and understand VMware vStorage APIs and their impact and potential in your IT shop. 
(EBRIEF) READ ABSTRACT |

E-Guide: 4 FAQs on Reusing Tape Answered by Iron Mountain

August 10, 2011 - (Free Research)
Reusing tape in your enterprise can be an unclear task. When should a tape be retired from rotation? Is there a way to track backup tape passes? Read this SearchDataBackup.com E-Guide to find out the answer to these questions and more and discover how to get the most out of your tape technology by following these best practices for reusing tape. 
(EGUIDE) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 04, 2012 - (Free Research)
This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 
(IT BRIEFING) READ ABSTRACT |

Server Virtualization Basics Interactive Classroom by Dell and VMware

September 16, 2011 - (Free Research)
This comprehensive interactive classroom explores what you need to know about server virtualization, and provides insights, analyses, and answers to FAQs. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Office 365 SharePoint Online - Architectural Considerations by AvePoint, Inc.

October 24, 2011 - (Free Research)
Learn about the new services available for Office 365 and how you can incorporate them into your enterprise IT portfolio. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Data Deduplication FAQ by Quantum Corporation

August 31, 2010 - (Free Research)
Join Founder and Lead Analyst of DCIG, Jerome Wendt, as he answers the most common data deduplication questions he’s hearing today – including the technology’s  benefits, dedupe products to watch out for, target dedupe on a virtual tape library and more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Data Deduplication FAQ by Quantum Corporation

August 23, 2010 - (Free Research)
Join Founder and Lead Analyst of DCIG, Jerome Wendt as he answers the most common data deduplication questions he’s hearing today – including the technology’s  benefits, dedupe products to watch out for, target dedupe on a virtual tape library and more. 
(PODCAST) READ ABSTRACT |

How Ruggedness Reduces TCO for Mobile Computers by Intermec

May 11, 2011 - (Free Research)
General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, designed for different tasks, and vary by their size, weight and materials. But the biggest difference between these device types is their total cost of ownership (TCO). This white paper explains how your business can get TCO as low as possible. 
(WEBCAST) READ ABSTRACT |

Compare and Contrast SPB and TRILL by Avaya

November 01, 2011 - (Free Research)
With the amount of data center consolidation occurring today, moving to server virtualization has happened very quickly. This whitepaper discuss SPB and TRILL, two emerging technologies that wish to virtualize networks without adding complexity. 
(WHITE PAPER) READ ABSTRACT |

Archive TCO: Five-Year TCO Comparing Dell DX to Tape and NAS for Long Term Archive by Dell, Inc.

March 29, 2011 - (Free Research)
This paper will compare the projected five-year cost of ownership of the Dell DX platform against tape and network attached storage alternatives, and will examine many of the other important considerations that must go into any smart archiving platform purchasing decision. 
(WHITE PAPER) READ ABSTRACT |

Comparing Availability of Various Rack Power Redundancy Configurations by APC by Schneider Electric

March 27, 2012 - (Free Research)
This resource explores the various electrical architectures for redundancy present in today’s mission-critical environments. 
(WHITE PAPER) READ ABSTRACT |

Miercom Report Avaya WLAN Controller 8180 by Avaya

December 02, 2011 - (Free Research)
This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products. 
(TEST RESULTS) READ ABSTRACT |

Philips Medical Systems Cures Storage Heartache with the Intel® Entry Storage System SS4000-E by Intel Corporation

January 04, 2008 - (Free Research)
Using two of the Intel SS4000-E storage servers mirrored for additional redundancy, Philips has cut about USD 10 thousand off the storage cost for more than one terabyte of data by eliminating the need to buy expensive optical disks. 
(WHITE PAPER) READ ABSTRACT |

IT pay and recruitment report: Software houses and consultants by ComputerWeekly.com

January 25, 2011 - (Free Research)
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago. 
(WHITE PAPER) READ ABSTRACT |

IT Jobswatch - Financial Services by ComputerWeekly.com

February 11, 2011 - (Free Research)
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Hyper-V vs. Market Leaders by Dell and Microsoft

March 20, 2009 - (Free Research)
In this transcript, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Microsoft Hyper-V vs. Market Leaders by Dell and Microsoft

March 20, 2009 - (Free Research)
In this videocast, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer. 
(VIDEO) READ ABSTRACT |

SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 10, 2012 - (Free Research)
This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM. 
(EGUIDE) READ ABSTRACT |

The Best Strategies for a Successful CRM Strategy Implementation

by Epicor Software Corporation

May 23, 2011 - (Free Research)
How to have a successful customer relationship management (CRM) implementation. 
(WHITE PAPER) READ ABSTRACT |

SearchCRM.com E-Guide: Optimizing the customer experience with CRM by SAP America, Inc.

May 09, 2012 - (Free Research)
This expert e-guide provides insight on customer experience management, how to build it, and why companies are no longer focusing on cloud v. on-premise for CRM solutions. 
(EGUIDE)

Gartner predictions around Social CRM by Infor CRM

February 08, 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

All SaaS Is Not Created Equal by Oracle Corporation

January 31, 2010 - (Free Research)
Read this guide to learn five areas to consider when choosing a SaaS CRM solution. 
(WHITE PAPER) READ ABSTRACT |

Differentiate Your Company with Complete CRM by Oracle Corporation

February 02, 2009 - (Free Research)
This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. 
(WHITE PAPER) READ ABSTRACT |

VMware vSphere 5: Competitive Reviewer’s Guide by Dell and VMware

February 08, 2012 - (Free Research)
Compare VMware vSphere 5 to competing virtualization products such as Microsoft Hyper-V, Citrix XenServer, or Red Hat Enterprise Virtualization (KVM) in this guide. Discover the key competitive advantages VMware has over the competition in an in-depth review of features. 
(WHITE PAPER) READ ABSTRACT |

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