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Taking Paper out of Business Processes by Esker Inc. August 2008 - (Free Research) This white paper describes the value of Esker DeliveryWare as a practical way for SAP customers to quit paper within key business processes: invoicing, sales order processing, purchasing and cash collection.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Peace of Mind for the Life of Your Business by Cisco Systems, Inc August 2008 - (Free Research) In today’s rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business Rules Management: Meeting Evolving Business Requirements by ILOG Inc April 2008 - (Free Research) This white paper discusses a set of tools for effective business rule management. Learn how to author, deploy and manage critical business rules with greater speed and efficiency.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managing Video Networks in a Metro Environment by Alcatel Lucent April 2008 - (Free Research) Next generation networks are a key enabler of an effective end-to-end security solution. Preventing disruptive elements is both a public duty and a key business requirement to entice passengers and generate the associated revenues.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Blogging for Business by HubSpot June 2008 - (Free Research) Blogs are no longer just online personal journals - they are now key business tools. View this webinar and find out why.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Teleworking: Real Value for Virtual Workers by Avaya, Inc June 2008 - (Free Research) The Avaya Unified Communications for Teleworkers solution provides at-home employees the tools that help them stay connected, productive, and satisfied--and IT staff the technology to minimize management complexity.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Seven Secrets to 24x7 Exchange Availability by Marathon Technologies September 2008 - (Free Research) Read this paper to learn the seven secrets to 24x7, disaster-tolerant Exchange and get step-by-step tips on how to implement an Exchange environment with zero lost data and continuous application availability.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Why Business Leaders Should Care about SOA by Equifax. February 2008 - (Free Research) In this white paper, you will discover the benefits associated with an SOA initiative. Learn how SOA is being used to transform installed software from an inhibitor to a facilitator of rapid business change and reusability.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

AIIM Analyst Discusses New Survey Results on Enterprise Content Management by EMC Corporation. June 2008 - (Free Research) In this podcast, Carl Frappaolo, Vice President of Market Intelligence for AIIM International, tells about the results of an exclusive content management survey.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Cool Vendor's in Identity and Access Management 2008 by Applied Identity September 2008 - (Free Research) Cool Vendors in Identity and Access Management, 2008 is a report from Gartner Inc., highlighting five vendors that provide innovative, impactful, and intriguing solutions in Identity and Access Management.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Rethinking BI: Understanding the benefits of operational business intelligence by Pitney Bowes Group 1 Software August 2008 - (Free Research) In this 20-minute podcast, appropriate for IT and business professionals, listeners will get a complete introduction to operational BI benefits and related technology concepts.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Who Has Changed My Network: The Discipline of Network Change and Configuration Management by AlterPoint. July 2008 - (Free Research) Many organizations run their key business processes over their network. If the network is not available or not performing well, these business processes, and in turn the revenues for the company, are severely impacted.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Meet Healthcare Business Needs with Document Workflow Technology by Captaris February 2008 - (Free Research) Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

LiveWire Mobile Brings Music to Your Ears with Insight from Business Objects by Business Objects June 2008 - (Free Research) In this case study, LiveWire Mobile needed a way of managing the royalty stream for end-user downloads, measuring performance and the end-user experience, and analyzing trends quickly. Learn how BusinessObjects Edge Professional was their solution.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

dn:Director Data Quality and Customer Data Integration by Datanomic. dn:Director is designed to be easy to integrate, to provide a fast return on investment, and to enable the ongoing success of all types of data-centric projects and implementations.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eGuide: Changing the Game: 4 Ways to Unlock Your Employees' Performance Potential by SuccessFactors February 2008 - (Free Research) Discover four proven ways you can tap into - and manage - the full potential of every employee. FREE eGuide - download today!  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Shorten Turnaround Times and Reduce Paper with Automated Claims Processing by Captaris February 2008 - (Free Research) Handling claims is a key business process, and a significant area of overhead for insurance organizations. Learn how to save significantly by automating claims processing.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center: Optimizing a Self Service Contact Center With Speech, VoIP, Data Integration and Performance Analytics by Astute Solutions (E-mail this company) November 2006 - (Free Research) This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Optimized Storage for High Speed, Scalable Encoding of Audio, Video & Gaming Content for Microsoft Studios by DataDirect Networks. February 2008 - (Free Research) Microsoft Studios chose DataDirect Network’s S2A Shared San File System Solution (SSFS), tying together S2A’s Performance and Capacity Optimized Storage Systems.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Building the Information Infrastructure for a Global Enterprise -- How to Help Your ERP System Keep up with an Expanding Business by Epicor Software Corporation. May 2008 - (Free Research) Globalization can have serious impacts on key business processes, and ERP systems must evolve to address the needs of an international company. Learn how you can implement an ERP system fit for a global supply chain.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Cisco Smart Business Assessment Tool - Demo by Cisco Systems, Inc February 2008 - (Free Research) Cisco's Smart Business Assessment Tool is designed to help prioritize the key business challenges and show how integrated technology solutions can solve the immediate needs while providing a roadmap that can continue to evolve the business.  (DEMO) READ ABSTRACT | GO TO DEMO

Defender 5 by Quest Software, Inc Defender offers the essential security you need to conduct your e-business with confidence, safe in the knowledge that your critical digital assets, customers and employees are protected by reliable, future-proof software.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Sarbanes-Oxley (SOX) Compliance and Automation by SAP America, Inc. February 2008 - (Free Research) Listen to this Webcast to understand how SAP NetWeaver is evolving into a business process platform and how it can help reduce the cost of development.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Power of Remote Support in Battling Today's Top Customer Support Issues by Citrix Online-GotoAssist May 2008 - (Free Research) This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc. July 2008 - (Free Research) Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.  (PODCAST) READ ABSTRACT | GO TO PODCAST

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