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Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc.

October 2009 - (Free Research)
Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk? 
(WHITE PAPER) READ ABSTRACT |

Test Management: Measuring Quality in the Agile Enterprise by Micro Focus

July 2012 - (Free Research)
The methods of measuring software quality in an agile environment are drastically different from tactics used in traditional IT landscapes. Discover why the "plan the work, then work the plan" technique doesn't work with agile IT, the 10 agile metrics you should be tracking, 3 questions to help determine when to start tracking defects, and more. 
(EBOOK)

The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance

January 2008 - (Free Research)
Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits. 
(WHITE PAPER) READ ABSTRACT |

Measuring, Monitoring, and Improving Customer Experience by IBM

March 2014 - (Free Research)
In this SearchCRM.com expert e-guide, find insights from leading organizations and industry authorities to help you address the challenges of monitoring and measuring your CEM strategy. Also inside, find 10 steps for improving your customer experiences. 
(EGUIDE) READ ABSTRACT |

10 Tips to Measure Training ROI by ComputerWeekly.com

September 2012 - (Free Research)
How do you measure the value of training to the business ? These tips will help you develop your business case. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Developing Your Authentication Strategy by i-Sprint Innovations (E-mail this company)

December 2013 - (Free Research)
This white paper offers advice for protecting your data with several authentication strategies. 
(WHITE PAPER) READ ABSTRACT |

Test Management: Measuring Quality in the Agile Enterprise by SearchSoftwareQuality.com

October 2013 - (Free Research)
In this eBook, experts will look at key metrics collected throughout the Agile life cycle to help managers get the data they need to determine when the application is ready to go live. 
(EGUIDE) READ ABSTRACT |

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
(WHITE PAPER) READ ABSTRACT |

Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry

July 2010 - (Free Research)
This study examines what's driving retailers' mobile strategies, where they're focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more! 
(ANALYST REPORT) READ ABSTRACT |

Leveraging Integration to Weather the Economic Storm by Information Builders

June 2009 - (Free Research)
This white paper highlights four primary ways to use integration to make your business better during a down economy. You'll discover how, with the right integration plan and supporting software in place, your company can increase efficiency, minimize expenses, and streamline and accelerate core processes. 
(WHITE PAPER) READ ABSTRACT |

Calculating Total Cooling Requirements for Data Centers by Schneider Electric

December 2011 - (Free Research)
For many businesses maintaining optimal network performance and energy efficiency is a difficult task. This guide explores various ways to minimize your network downtime and optimize your energy efficiency. 
(WHITE PAPER) READ ABSTRACT |

Cold Aisle Containment Reduces Power Consumption and Boosts Company Morale by Chatsworth Products, Inc. (E-mail this company)

December 2013 - (Free Research)
Explore this informative case study to learn how a web hosting and colocation provider was able to cut costs and increase data center efficiency by implementing cold aisle containment measures. 
(CASE STUDY) READ ABSTRACT |

Top 11 Ways to Increase Employee Loyalty, Productivity and Retention by Allegiance

January 2008 - (Free Research)
Learn the top 11 ways to increase your employee loyalty, enabling increased productivity and retention. Ensure that you provide right amount of training, benefits and positive outcomes to keep your employees happy. 
(WHITE PAPER) READ ABSTRACT |

Global Data Deduplication Results with NetBackup PureDisk by Symantec Corporation

February 2008 - (Free Research)
At the heart of NetBackup PureDisk customers will find flexible deduplication technology, a highly scalable software-based storage system, and integration with NetBackup for greater functionality. 
(WHITE PAPER) READ ABSTRACT |

Intel IT: Taking Power Management to the Limit--and Beyond by Intel Corporation

November 2008 - (Free Research)
Intel maximizes power and thermal management in an aging data center to add needed servers--without expensive new infrastructure. 
(CASE STUDY)

Reducing Total Cost of Ownership: Delivering Cost Effective Enterprise Business Intelligence by MicroStrategy Incorporated

June 2008 - (Free Research)
This white paper explains how MicroStrategy's enterprise strength, scalable platform and self-service technology enable organizations to achieve pervasive BI at the lowest industry ownership costs. 
(WHITE PAPER) READ ABSTRACT |

Comparing Multi-Core Processors for Server Virtualization by Intel Corporation

February 2008 - (Free Research)
Achieve the greatest scalability, the highest consolidation ratios, and the best performance per watt with Quad-Core Intel Xeon processors. Learn why you need to integrate Quad-Core Intel Xeon processors into your computing environment ... 
(WHITE PAPER) READ ABSTRACT |

JBoss Operations Network: Measuring Business Impact and ROI by Red Hat

February 2011 - (Free Research)
In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment. 
(WHITE PAPER) READ ABSTRACT |

JBoss App Platform vs. Oracle Weblogic – which better meets your needs? by Red Hat

April 2013 - (Free Research)
If you're considering Red Hat® JBoss® Enterprise Application Platform or Oracle Weblogic Enterprise Application Server, you may have noticed that these tools have a few similarities. Choosing the right one for your organization isn't easy, especially without a simple way to compare the two. 
(WEBCAST) READ ABSTRACT |

Virtual Data Center E-Zine:Volume 32: Public vs. Private: Comparing Cloud Architectures by Thawte Inc.

February 2012 - (Free Research)
In this e-zine, compare the trade-offs of private and public cloud computing. Find out how you can measure, monitor and optimize the performance of applications in the cloud. Plus, learn how you can develop a solid plan for virtualizing your applications. 
(EZINE)

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect

August 2013 - (Free Research)
This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. 
(WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

A better way to deliver health and social care by IBM

September 2013 - (Free Research)
Access this white paper to learn how the right toolset can help healthcare organizations leverage existing data sources to address changing needs and implement new services faster. Learn how integrating advanced analytics into your care management capabilities can drastically improve insight and efficiency. 
(WHITE PAPER) READ ABSTRACT |

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