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Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Test Management: Measuring Quality in the Agile Enterprise by Micro Focus

July 2012 - (Free Research)
The methods of measuring software quality in an agile environment are drastically different from tactics used in traditional IT landscapes. Discover why the "plan the work, then work the plan" technique doesn't work with agile IT, the 10 agile metrics you should be tracking, 3 questions to help determine when to start tracking defects, and more. 
(EBOOK)

7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc.

October 2009 - (Free Research)
Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk? 
(WHITE PAPER) READ ABSTRACT |

10 Tips to Measure Training ROI by ComputerWeekly.com

September 2012 - (Free Research)
How do you measure the value of training to the business ? These tips will help you develop your business case. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
(WHITE PAPER) READ ABSTRACT |

The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance

January 2008 - (Free Research)
Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits. 
(WHITE PAPER) READ ABSTRACT |

Leveraging Integration to Weather the Economic Storm by Information Builders

June 2009 - (Free Research)
This white paper highlights four primary ways to use integration to make your business better during a down economy. You'll discover how, with the right integration plan and supporting software in place, your company can increase efficiency, minimize expenses, and streamline and accelerate core processes. 
(WHITE PAPER) READ ABSTRACT |

Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry

July 2010 - (Free Research)
This study examines what's driving retailers' mobile strategies, where they're focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more! 
(ANALYST REPORT) READ ABSTRACT |

Intel IT: Taking Power Management to the Limit--and Beyond by Intel Corporation

November 2008 - (Free Research)
Intel maximizes power and thermal management in an aging data center to add needed servers--without expensive new infrastructure. 
(CASE STUDY)

Top 11 Ways to Increase Employee Loyalty, Productivity and Retention by Allegiance

January 2008 - (Free Research)
Learn the top 11 ways to increase your employee loyalty, enabling increased productivity and retention. Ensure that you provide right amount of training, benefits and positive outcomes to keep your employees happy. 
(WHITE PAPER) READ ABSTRACT |

Global Data Deduplication Results with NetBackup PureDisk by Symantec Corporation

February 2008 - (Free Research)
At the heart of NetBackup PureDisk customers will find flexible deduplication technology, a highly scalable software-based storage system, and integration with NetBackup for greater functionality. 
(WHITE PAPER) READ ABSTRACT |

JBoss Operations Network: Measuring Business Impact and ROI by Red Hat

February 2011 - (Free Research)
In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment. 
(WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

3 Ways to Protect your Assets without Exhausting Resources by Symantec Corporation

July 2012 - (Free Research)
A security attack or breach can mean the difference between business success and failure. Fortunately, for SMBs, data and device security doesn’t need to be complex or costly. In this e-book, uncover 3 keys to protecting your assets without exhausting your time and resources, as well as explore effective implementation steps for success. 
(WHITE PAPER) READ ABSTRACT |

Virtual Data Center E-Zine:Volume 32: Public vs. Private: Comparing Cloud Architectures by Thawte Inc.

February 2012 - (Free Research)
In this e-zine, compare the trade-offs of private and public cloud computing. Find out how you can measure, monitor and optimize the performance of applications in the cloud. Plus, learn how you can develop a solid plan for virtualizing your applications. 
(EZINE)

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect

August 2011 - (Free Research)
This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. 
(WHITE PAPER) READ ABSTRACT |

Reducing Total Cost of Ownership: Delivering Cost Effective Enterprise Business Intelligence by MicroStrategy Incorporated

June 2008 - (Free Research)
This white paper explains how MicroStrategy's enterprise strength, scalable platform and self-service technology enable organizations to achieve pervasive BI at the lowest industry ownership costs. 
(WHITE PAPER) READ ABSTRACT |

Improving Storage Efficiencies with Data Deduplication and Compression by Oracle Corporation

October 2011 - (Free Research)
The Hybrid Storage Pool architecture is a unique way to integrated flash-based SSDs into the storage system, providing for higher performance and lower power consumption compared with traditional approaches. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Comparing Multi-Core Processors for Server Virtualization by Intel Corporation

February 2008 - (Free Research)
Achieve the greatest scalability, the highest consolidation ratios, and the best performance per watt with Quad-Core Intel Xeon processors. Learn why you need to integrate Quad-Core Intel Xeon processors into your computing environment ... 
(WHITE PAPER) READ ABSTRACT |

Tip Guide: Agile Problem Areas that Pain Developers and Testers by CollabNet

April 2012 - (Free Research)
Read this expert article to learn about common challenges that developers and testers face when it comes to Agile methodology. Compare your Agile pain points to those of other development teams and discover the best way to overcome them. 
(EGUIDE) READ ABSTRACT |

SolarWinds Engineer's Toolset by SolarWinds, Inc.

May 2008 - (Free Research)
Packed with 49 powerful desktop tools, SolarWinds Engineer's Toolset delivers everything you need to diagnose, troubleshoot, and manage your network - all in one easy-to-use package. 
(TRIAL SOFTWARE) READ ABSTRACT |

IT Pros Guide to Data Protection: Top 5 Tips to Securing Data in the Modern Organization by Lumension

January 2012 - (Free Research)
The following five steps are some very effective ways to improve data security in a cost-effective manner and are the first steps toward readying an organization for more robust data protection measures such as data leak prevention (DLP). 
(WHITE PAPER) READ ABSTRACT |

HRG Assessment: Comparing IBM PureSystems and Cisco UCS by IBM

October 2012 - (Free Research)
Check out this white paper comparing two leading expert integrated solutions designed to analyze big data in the cloud and deliver actionable insights to your enterprise while reducing costs and speeding innovation. IBM's PureSystems and Cisco's UCS 5108 Bladed Chassis are highlighted and compared. 
(WHITE PAPER) READ ABSTRACT |

Top-10 Guide for Protecting Sensitive Data from Malicious Insiders by Imperva

October 2009 - (Free Research)
For years, organizations have worked diligently to lock down their perimeters only to find out that the most devastating enemy is already inside. Insider threats abound -- both careless mistakes and malicious attacks. This guide will explore the top ten ways to protect sensitive data from the very people that need access to it. 
(WHITE PAPER) READ ABSTRACT |

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