Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more. 

This January 2012 Global Threat report offers information and articles on today's threat environment including the lastest list of the top 10 threats. View now to gain key insight from security researchers and experts exploring 419s, the need for need anti-virus, anti-malware or anti-spam, 2012 trends, PUAs and more. 

<p>Read this expert article to learn about common challenges that developers and testers face when it comes to Agile methodology. Compare your Agile pain points to those of other development teams and discover the best way to overcome them.</p> 

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 

<p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p> 

<p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p> 

This edition of BI Trends & Strategies features a lead article by SearchCIO.com's Linda Tucci, who offers a helping hand in the quest to dismantle the dreaded data silo. The second piece outlines mobile BI, including a reference to Apple's iPad, and the final article delves into the world of performance management. 

Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 

In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time. 

This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms. 

With the amount of data center consolidation occurring today, moving to server virtualization has happened very quickly. This whitepaper discuss SPB and TRILL, two emerging technologies that wish to virtualize networks without adding complexity. 

<p>This e-guide features editorial articles with insight from IT industry consultants and technology professionals on the importance of data quality as well as advice for ensuring a successful program.</p>