Discover how a gap analysis can reveal areas where the reality and long-term vision of your organization are diverging and provide the momentum  needed to start adopting service management best practices. Find out how gap analysis can help your company identify what it does well and how to achieve its goals. 

In this interactive resource center, watch four case studies of individual companies who leveraged Force.com's cloud platform to extend their business to the social enterprise, broaden their audience reach, and enable mobile applications. 

This paper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and “know how.” We describe 3 steps for establishing a solid foundation for a BPM Program that will enable your organization to scale its process improvement capability in a way that will deliver maximum value to the business. 

Cloud computing promises large gains in efficiency and flexibility at a time when demands on data centers are growing exponentially. Intel’s vision for the future of this technology focuses on key principles to make the vision a reality. View this resource to learn more. 

The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions. 

Do you know why and how you should include hard-copy records in your disaster recovery and business continuity plan? 

Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships. 

Adopting a cautionary approach to data center cooling is a good theory in practice. But you may be keeping your infrastructure cooler than necessary. This video releases key findings concerning the latest environmental standards and explains how you can raise data center temperatures without sacrificing availability. 

The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. This podcast describes how marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions. 

Find out more about value management and building value realization practices into every IT project. Discover how using value realization best practices during the lifecycle of your implementation can help you achieve greater value from your IT investments. Learn about the value of ASAP methodology and SAP offerings. 

<p>Read this case study to learn about the ZoomReader application – a mobile app offering enlarged text to people with limited or low vision who need to see small text on-the go.</p> 

The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”