WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

DataFlux Delivers Improved Data Quality, Address Verification for the Miami Herald Media Company by DataFlux Corporation February 28, 2011 - (Free Research) The Miami Herald Media Company used the DataFlux data quality and data integration platform to improve and enhance the data that drives its Database Marketing division.  (CASE STUDY) READ ABSTRACT |

Outbound Email And Data Loss Prevention In Today's Enterprise, 2009 by Proofpoint, Inc. August 11, 2009 - (Free Research) The convenience and ubiquity of email as a business communications tool has exposed enterprises to a wide variety of legal, financial and regulatory risks associated with outbound email. This report summarizes the findings of Proofpoint's sixth annual survey of enterprise attitudes about outbound email, content security and data protection.  (WHITE PAPER) READ ABSTRACT |

ROI, Budgets Prevent Companies' Embrace of Social Media Analytics by IBM March 15, 2013 - (Free Research) Many companies are still avoiding implementing social media analytics, despite the renowned benefits it can provide a business. This expert e-guide describes some of the main reasons that companies are hesitant to start a social media analytics endeavor.  (EGUIDE) READ ABSTRACT |

Social media analytics software going through growing pains by IBM November 30, 2011 - (Free Research) In this e-guide, you’ll find expert advice, news and best-practice tips to help you decide if social media analytics is right for your business. You’ll also learn about the maturity level of social media analytics software and the skills and cultural attributes that companies need to have for a successful social media analytics project.  (EGUIDE) READ ABSTRACT |

How technology, media and telecoms companies can win the confidence of investors by ComputerWeekly.com April 05, 2012 - (Free Research) Deloitte looks at the impact leadership has on company performance in the techonology media and telecoms sectors.  (IT BRIEFING) READ ABSTRACT |

A Silver Lining for Communications, Media, and Entertainment Companies by Infor CRM April 02, 2010 - (Free Research) This paper discusses how a cross-channel approach can help CME companies increase customer retention and loyalty, streamline marketing processes, and overcome the numerous technical, organizational, and logistical barriers to an effective multichannel environment.  (WHITE PAPER) READ ABSTRACT |

For Unwary Users, Social Media Data Analysis Can be an Unfriendly Task by IBM March 15, 2013 - (Free Research) Social media analytics can help you gain valuable insights into your business, but it can also be a waste if not implemented properly. Read this expert e-guide to learn about the typical pitfalls of companies when deploying a social media analytics program and get advice on how to avoid them.  (EGUIDE) READ ABSTRACT |

Boundless Storage Capacity and Performance for Media Applications by HP and Quantum May 02, 2011 - (Free Research) Content creation and aggregation companies need a solution that cost-effectively stores and protects digital assets while ensuring easy and reliable access to files for future reuse, as well as the ability to scale primary and archival storage as growth warrants. Check out this white paper to see how HP Media Storage Solution can reduce costs...  (DATA SHEET) READ ABSTRACT |

Bringing Social Media Interactions into the Contact Center by Avaya December 31, 2011 - (Free Research) Think that leveraging a social media contact center strategy won't work for your business? You may want to check the facts. As this white paper explains, case studies of companies with successful social media strategies within their contact centers abound. Open this paper to discover the perhaps surprisingly significant business benefits.  (WHITE PAPER) READ ABSTRACT |

The Social-Powered Enterprise by Salesforce.com February 06, 2012 - (Free Research) This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates.  (EBOOK) READ ABSTRACT |

European IT Law Briefing:  Practical steps for companies using social media by ComputerWeekly.com May 20, 2013 - (Free Research) Leading European law firms offer practical advice for companies using social media in France, Germany, UK and Italy.  (ESSENTIAL GUIDE) READ ABSTRACT |

Case Study: A Major Media and Entertainment Company Enables Tape-Free Global Backups and Restores by IBM May 15, 2010 - (Free Research) Read this case study to learn how a major global media and entertainment company achieved significant benefits and efficiency gains by implementing a virtual tape library solution to streamline their nightly data backup process.  (CASE STUDY) READ ABSTRACT |

Social Media and Customer Service by Pegasystems May 11, 2011 - (Free Research) One of the biggest issues for companies is creating effective customer services processes.  What if social media could help the problem?  (WHITE PAPER) READ ABSTRACT |

Gartner newsletter: What can social intelligence do for your business? by Hewlett-Packard Limited February 13, 2012 - (Free Research) Access this paper now to discover how your company can develop a strong social media strategy in a matter of a few days.  (EBRIEF) READ ABSTRACT |

Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement by SAP America, Inc. October 31, 2012 - (Free Research) Despite the growing popularity of social media among consumers, many customer service companies are still not harnessing the full potential of social channels. Read this insightful report to learn key trends in the use of social media for customer service and discover best practices for integrating social channels with CEM.  (WHITE PAPER) READ ABSTRACT |

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company) VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.  (SOFTWARE PRODUCT)

How to Protect Data Against Theft and Ensure That it Remains Confidential - No Matter Where it is Stored by Sophos, Inc. September 01, 2009 - (Free Research) This white paper introduces SafeGuard Enterprise 5.40, an innovative solution from Sophos that fulfills all the requirements a company could have for protecting confidential data on mobile PCs and data media.  (WHITE PAPER) READ ABSTRACT |

The evolving business case for tier-1 erp in midsize companies by ComputerWeekly.com July 09, 2012 - (Free Research) Analyst group Nucleus Research assesses the business case for packaged ERP solutions.  (ANALYST REPORT) READ ABSTRACT |

Guide to using social media for customer support by ComputerWeekly.com February 25, 2011 - (Free Research) Social Media is rapidly emerging as the next big frontier for customer engagement and interactions. This is projected to grow exponentially over the next 5-6 years as the usage and number of active users of Social Media sites and forums continues to grow.  (WHITE PAPER) READ ABSTRACT |

Case Study: Teleperformance España, Customer Service Company Transforms Information Management by Iron Mountain December 31, 2012 - (Free Research) This case study explores how one company implemented an outsourced records management and electronic media vaulting service to reduce time and cost involved in administration, enhance business resilience and improve legal compliance.  (CASE STUDY) READ ABSTRACT |

European IT Law Briefing: Monitoring employees' use of social media by ComputerWeekly.com May 20, 2013 - (Free Research) Leading European law firms explain the key legal requirements for companies monitoring employees' social media use in France, Germany, UK and Italy.  (ESSENTIAL GUIDE) READ ABSTRACT |

Big Data: Managing Explosive Growth and the Importance of Tiered Storage in Media and Entertainment by Quantum Corporation February 29, 2012 - (Free Research) This short white paper explores how you can make sure your organization has a worry-free archiving strategy, and includes a case study of how a major television production company successfully modernized its storage to make content available immediately and simultaneously to the company’s editing suites as filming proceeds.  (WHITE PAPER) READ ABSTRACT |

The Compliance Case for Social Media Records Management by Iron Mountain September 21, 2012 - (Free Research) In this e-guide, learn how your organization can develop a solid records management policy to stay compliant while reaping social networking benefits.  (EGUIDE) READ ABSTRACT |

HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company September 01, 2009 - (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.  (WHITE PAPER) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM March 12, 2013 - (Free Research) While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies.  (EBOOK) READ ABSTRACT |

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