The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate Corporation.. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate Corporation..

Compliance and offshoring best practices for the CIO by ProSource Development August 2008 - (Free Research) Offshore outsourcing for large companies can be cost-effective if properly planned and managed. Listen to this podcast to learn five best practices for Chief Information Officer's (CIO) to meet and maintain compliance regulations when outsourcing.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Outsourcing Software Development Starter Kit by Nagarro, Inc. September 2008 - (Free Research) This white paper discusses the key challenges involved in managing outsourced and offshore product development programs. Learn more in this Outsourcing Software Development Kit.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enable Project-Centric Manufacturing with Business Software by IFS July 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc. August 2008 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eGuide: The CIO’s Guide to Offshoring in 2008 by ProSource Development September 2008 - (Free Research) The outsourcing and offshoring landscape has changed considerably in the last few years. Read this guide to understand the emerging trends in outsourcing for 2008.  (E-LEARNING TUTORIAL) READ ABSTRACT | GO TO E-LEARNING TUTORIAL

PODCAST: Discover the Real-Time Benefits of ERP Outsourcing by Intelligroup, Inc. August 2008 - (Free Research) Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Discover the Real-Time Benefits of ERP Outsourcing by Intelligroup, Inc. July 2008 - (Free Research) Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2007 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. Systems that offer advisors the functionality they seek are often not affordable when considering the time and expertise required to properly manage a reporting system in-house. The answer, prospectively, lies in outsourcing.  (WHITE PAPER) GO TO WHITE PAPER

Help Desk Warning Signs: Is it Time to Consider Outsourcing? by ABS Associates Inc. July 2008 - (Free Research) There are many warning signs that indicate your organization might not be operating at its best. Even a help desk that receives minimal user complaints and experiences low call volumes can project signals that scream, "Danger ahead!" Learn the signs that signify when it might be time to consider an outsourced support solution.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

E-Guide: Network Management and Applications Performance Services by Alcatel Lucent August 2008 - (Free Research) This E-Guide examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.  (E-LEARNING TUTORIAL) READ ABSTRACT | GO TO E-LEARNING TUTORIAL

Effective Field Service Outsourcing and Channel Management Strategies by SERVICEPower. February 2008 - (Free Research) Bookended by the OEM and the end-customer, service networks can be comprised of multiple organizations like 3PLs, contract field service outfits, contract manufacturers, distributor partners, and even other OEMs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc February 2008 - (Free Research) Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system?  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation by IBM. May 2008 - (Free Research) The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise.  (WHITE PAPER) GO TO WHITE PAPER

The Truth About Outsourcing Help Desk by ABS Associates Inc. February 2008 - (Free Research) There are many "myths" that prevent companies from believing a third-party vendor can provide the help desk solution that best fits their needs. In order to uncover fact from fiction, let’s take a closer look at ten common myths about help desk outsourcing, as well as the truths behind them.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Podcast:Storage-as-a-Service: Eliminating the Storage Dilemma by Iron Mountain Digital August 2008 - (Free Research) This podcasts explores the Storage-as-a-Service. Learn how this emerging model is allowing companies to cut internal IT cost by offloading the complexities of capturing, storing and protecting mission critical data.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Outsourcing Your Business Community Management by Inovis USA, Inc September 2008 - (Free Research) This white paper examines the supply-chain problems now confronting manufacturers, the benefits of managing supply-chain performance more effectively and the risks presented by some efforts to achieve those benefits.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Dialogue by Exstream Software. Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates Inc. February 2008 - (Free Research) Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

"Multisourcing: The New Face of Outsourcing for Today's Business World" by Dimension Data. August 2008 - (Free Research) The Multisourcing approach allows clients to pick and choose between Service Providers and select the “right” sources for IT services in order to obtain the best business outcomes.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

6 Steps To ERP Implementation Success by IFS February 2008 - (Free Research) Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business Process Management - Enabling Innovation and Business Agility in Financial Services by Metastorm February 2008 - (Free Research) This white paper explores how Business Process Management enables organizations to meet automation, efficiency and regulatory requirements. Discover how retail banking, investment banking and insurance sectors have successfully leveraged BPM technology.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Accelerating Business Analytics by Hewlett-Packard Company October 2008 - (Free Research) The HP solution for SAP NetWeaver BIA increases performance of the company’s SAP NetWeaver BI software, which runs on HP Integrity Superdome* servers with Intel® Itanium® processors running the HP-UX 11i operating environment.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

PODCAST: RADVISION - The Core of Video Enabled Unified Communications by RADVISION August 2008 - (Free Research) With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.  (PODCAST) READ ABSTRACT | GO TO PODCAST

RADVISION - The Core of Video Enabled Unified Communications by RADVISION August 2008 - (Free Research) With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Business Process Outsourcing for Life and Annuities by Fiserv Insurance Solutions. The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels.  (SERVICE) GO TO DETAILED REPORT

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