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Analyst's take: Sterling Fax Conversion Services boost productivity and reduce headcount by ComputerWeekly.com February 04, 2011 - (Free Research) Sterling Fax Conversion Services automate the processing of faxed and paper-based purchase orders and invoices, resulting in improved productivity and reduced headcount, while increasing data accuracy and reducing cycle times.  (WHITE PAPER) READ ABSTRACT |

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast April 01, 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen.  (CASE STUDY) READ ABSTRACT |

Cloud Computing - What is its Potential Value for Your Company? by Google Apps January 19, 2011 - (Free Research) Content provided by Google. This paper examines whether cloud computing makes good business sense for your company. Ultimately, you may find that moving your data to the cloud actually improves security, scalability, access, and disaster recovery.  (WHITE PAPER) READ ABSTRACT |

Budgeting: Beyond Spreadsheets by IBM January 15, 2010 - (Free Research) With new technologies—such as planning and analysis solutions powered by IBM Cognos® software—companies are automating the process, getting faster reports and data that fuel “what is” and “what if” scenarios. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc. January 20, 2012 - (Free Research) In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.  (WHITE PAPER) READ ABSTRACT |

Have You Earned Your Customers’ Trust? by inContact January 16, 2012 - (Free Research) Companies need to take their customer experience to the next level. This means being more responsive and proactive, delivering consistently on brand promises, listening to customers and acting on that insight. Read on to learn why customer trust is critical to your business and how to successfully build your customer's trust.  (WHITE PAPER) READ ABSTRACT |

Holding Company Invests in ProStor InfiniVault to Save Time and Money by Imation Corp. (E-mail this company) January 27, 2012 - (Free Research) The Colonial Company, a diversified holding company in Montgomery, Alabama, was in need of a reliable data storage system that required less maintenance, less manual interaction and more automated features. Read this case study to learn how Colonial adopted a modern expandable storage platform and the benefits they realized.  (WHITE PAPER) READ ABSTRACT |

Gain competitive advantage by using Customer Experience Management Solutions to extend brand value by Tealeaf December 22, 2011 - (Free Research) In this podcast, industry expert Rebecca Wettemann discusses how companies can balance customer experiences and brand promotion without creating conflict.  (PODCAST) READ ABSTRACT |

Building a Best-Run Finance Organization by SAP America, Inc. June 01, 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations.  (WHITE PAPER) READ ABSTRACT |

For the Small to Medium-Sized Company Backup is All About Recovery Time by QuorumLabs December 28, 2011 - (Free Research) Products like QuorumLabs onQ Site Recovery Appliance allow the small to mid-sized company to bring an application back online in a matter of minutes by leveraging on-site appliances and virtualization. Read this brief white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Business Intelligence: A Guide for Midsize Companies by SAP America, Inc. March 16, 2009 - (Free Research) Find out how to recognize the signs your company needs a business intelligence solution and what you should look for in a vendor. Learn more about BI components and approaches to implementing a solution to improve your company’s efficiency and effectiveness.  (WHITE PAPER) READ ABSTRACT |

Riverbed Helps Triboo Manage 10 Million Unique Visitors Per Month by Riverbed Technology, Inc. November 09, 2011 - (Free Research) This case study examines how one organization turned to Riverbed® Stingray™ Traffic Manager, enabling high website availability and scalability, and its customers enjoy an outstanding online experience.  (CASE STUDY) READ ABSTRACT |

Are your online customers struggling?  Learn how to increase satisfaction and drive revenues by Tealeaf September 27, 2011 - (Free Research) Knowing why a customer is dissatisfied with your company's online interaction is essential to successful online marketing. Read this white paper to learn about Customer Struggle and how you can eliminate it from your online customer interactions.  (WHITE PAPER) READ ABSTRACT |

Special report on EMC by ComputerWeekly.com November 15, 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.  (ESSENTIAL GUIDE) READ ABSTRACT |

Collaboration Drives Growth for Discrete Manufacturers: For Sage by Sage Software January 05, 2012 - (Free Research) This paper takes a look at enterprise resource planning (ERP) systems and the requirements of collaboration as it relates to customer focus, innovation, and supply chain excellence.  (WHITE PAPER) READ ABSTRACT |

To ERP or Not to ERP: In Manufacturing, It Isn't Even a Question by Sage Software January 05, 2012 - (Free Research) This paper will uncover the performance results of companies that have implemented an enterprise resource planning (ERP) system versus those that have not. It will also examine the capabilities that companies with ERP have over non-ERP companies.  (WHITE PAPER) READ ABSTRACT |

Aging ERP: When Old ERP is Too Old by Sage Software January 04, 2012 - (Free Research) This analyst insight looks at the performance of companies that have more recent enterprise resource planning (ERP) implementations and compare them to companies that have systems over 15 years old.  (WHITE PAPER) READ ABSTRACT |

How to Choose a Manufacturing System by Sage Software January 06, 2012 - (Free Research) In this white paper, learn how Sage Software has successfully structured their manufacturing system to deliver useful information to enterprises needing to upgrade from legacy and manual systems.  (WHITE PAPER) READ ABSTRACT |

SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company by Global Knowledge November 22, 2010 - (Free Research) This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level.  (WHITE PAPER) READ ABSTRACT |

Microsoft and the Cloud: Five Essential Things To Know by Global Knowledge January 10, 2011 - (Free Research) This white paper addresses Microsoft’s current stake in cloud computing and examines the most recent range of cloud-based product offerings as an indication of where Microsoft may be heading.  (WHITE PAPER) READ ABSTRACT |

CW+ Casio research: The meeting room marathon - a waste of corporate time ? by ComputerWeekly.com July 28, 2010 - (Free Research) Meeting room technology problems are a genuine and largely ignored burden on large British organisations - a single IT manager is called upon to solve 447.2 incidents a year per company.  (WHITE PAPER) READ ABSTRACT |

Why Isn't Server Virtualization Saving Us More? by Dell and VMware January 28, 2009 - (Free Research) If you're not saving as much money as you'd hoped from your virtualization and consolidation efforts, you can learn from the best practices of the companies that are realizing huge savings. These companies run at least five times more virtual machines per physical host than other companies and use streamlined IT processes.  (ANALYST REPORT) READ ABSTRACT |

Shamrock: Building Supplier Keeps Business Growing by BlackBerry September 16, 2011 - (Free Research) Access this case study to learn how one company deployed BlackBerry® Enterprise Server Express to provide the company with many of the same BlackBerry® smartphone features that employees were accustomed to using, without additional software or user license fees.  (CASE STUDY) READ ABSTRACT |

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation February 03, 2010 - (Free Research) This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs.  (CASE STUDY) READ ABSTRACT |

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation October 2008 - (Free Research) This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs.  (CASE STUDY) READ ABSTRACT |

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