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IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses by Progress Software

April 01, 2009 - (Free Research)
As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions. 
(WHITE PAPER) READ ABSTRACT |

Automation on Demand: Creating an Efficient and Cost Effective AP Solution by Esker Inc.

July 10, 2009 - (Free Research)
This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately. 
(WHITE PAPER) READ ABSTRACT |

eGuide: Business Process Management (BPM) by IBM

October 21, 2009 - (Free Research)
Read this E-Guide to learn what businesses are doing to streamline processes and enhance productivity by successfully implementing business process management (BPM). 
(EGUIDE) READ ABSTRACT |

CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service by Microsoft

April 21, 2008 - (Free Research)
Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . . 
(CASE STUDY) READ ABSTRACT |

Green Mountain Power reduces the use of paper with ReadSoft’s AP automation solution by ReadSoft

October 13, 2009 - (Free Research)
Learn how streamlining the AP process can help your company gain control over its invoice management. With the electronic workflow, invoices don’t get lost avoiding late fees. 
(CASE STUDY) READ ABSTRACT |

Videoconferencing Adoption by SMBs-- The Next Big Thing by Polycom, Inc.

February 24, 2009 - (Free Research)
As companies look for ways to survive during a tough economy, small and medium sized businesses are discovering the benefits of virtual collaboration through video conferencing. And now, advances in technology and price are accelerating this trend. 
(WHITE PAPER) READ ABSTRACT |

Achieving Service Excellence Across The Enterprise by Numara Software

February 01, 2009 - (Free Research)
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. 
(WHITE PAPER) READ ABSTRACT |

Imaging & Workflow Automation: A White Paper on SAP® Invoice Management by OpenText by SAP America Inc

September 14, 2009 - (Free Research)
In this whitepaper, we'll learn what challenges are facing companies in their current paper-based AP operations, the benefits of implementing imaging and workflow automation, and how SAP Invoice Management by OpenText can help streamline the invoice receipt-to-pay process. 
(WHITE PAPER) READ ABSTRACT |

Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft

April 01, 2008 - (Free Research)
The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Leading Bank Chooses DataFlux to Create More Accurate, Complete Risk Reports by DataFlux Corporation

January 14, 2009 - (Free Research)
Read how one of the largest banks in the southeast chose DataFlux dfPower® Studio to review and compare multiple data sources simultaneously through data quality and data integration workflows. 
(CASE STUDY) READ ABSTRACT |

What is the difference between Workflow Engines and BPM Suites? by Lombardi Software

December 18, 2009 - (Free Research)
Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t. 
(WHITE PAPER) READ ABSTRACT |

LLog Exploration Finds Increases Productivity with Fusion- io's ioDrive Solid-State Storage devices by Fusion-IO

March 18, 2009 - (Free Research)
Llog Exploration Company brought in Fusion-io's ioDrive Solid-state Storage devices to see how much time the new devices would save using their existing 32-bit Seismic Micro-Technology KINGDOM geosciences workflow application on their network. The result? 
(CASE STUDY) READ ABSTRACT |

Best Practices for Managing Data Center Costs via Application and Server Consolidation by Sun Microsystems, Inc. and Intel Corporation

September 17, 2009 - (Free Research)
This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control. 
(WHITE PAPER) READ ABSTRACT |

Accounts Payable Automation in Oracle - An Investment in the Future by ReadSoft

August 19, 2009 - (Free Research)
Document process automation is an investment that can help turn accounts payable around to become a very efficient and money saving process by getting rid of all the paper and manual processing. Read this paper to learn how document process automation can help save your company money and time, overall adding to your company's bottom line. 
(WHITE PAPER) READ ABSTRACT |

Automating Invoice Processing and Approval Workflows by ReadSoft

August 19, 2009 - (Free Research)
Document automation speeds up the accounts payable processes which can greatly add to a company's bottom line and result in better business processes and increased control. Read this white paper to learn how to automate the AP process and what kind of investments and benefits can be expected. 
(WHITE PAPER) READ ABSTRACT |

Staying in Control When Requirements Change: Learn Ways to Keep Schedules and Costs in Line by IBM

October 30, 2009 - (Free Research)
An effective change management process can help you better identify how alterations will affect cost and schedule so you can keep them in control. This paper will explore change management approaches and how you can use IBM Rational® solutions to manage changes to development, system and IT artifacts. 
(WHITE PAPER) READ ABSTRACT |

SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc

April 17, 2009 - (Free Research)
This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc

July 2008 - (Free Research)
This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. 
(WHITE PAPER)

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD

July 2008 - (Free Research)
Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. 
(CASE STUDY) READ ABSTRACT |

McAfee Buyer's Guide to Data Protection by McAfee, Inc.

July 2009 - (Free Research)
Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings. 
(WHITE PAPER) READ ABSTRACT |

Data Center Facilities IT Handbook, Ch 4 - Data Center Design and Build Out by Dell, Inc. and Intel

August 2009 - (Free Research)
A successful data center construction or renovation project requires managers to carefully follow each phase of the process - design, construction, review and acceptance. Read this eBook Chapter to learn more. 
(EBOOK) READ ABSTRACT |

Practical and Flexible IT Service Management for the Real World by Numara Software

January 2009 - (Free Research)
This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today. 
(WEBCAST) READ ABSTRACT |

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc

November 2009 - (Free Research)
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis. 
(ANALYST BRIEF) READ ABSTRACT |

Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists by SearchWinIT

January 2009 - (Free Research)
Learn how to integrate change management into a document library using SharePoint's own framework. 
(EZINE) READ ABSTRACT |

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