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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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How to Win Customers and Build Trust Online: What smart companies are doing to build trust and use it to create competitive advantage online by VeriSign EMEA

February 18, 2011 - (Free Research)
If you can make your site more trustworthy, you can turn customer concerns to your advantage. Learn how trust can be a competitive advantage, and how to go about establishing trust among customers in this white paper. 
(WHITE PAPER) READ ABSTRACT |

Personalization Driving E-Commerce by Limelight Networks, Inc.

January 28, 2013 - (Free Research)
Gartner analysts predict that mobile apps and Web 2.0 will be a deciding factor in 50% of your sales by 2015. In order to keep pace, your e-commerce processes need to evolve to include CRM technologies. Read on to learn what 6 factors are essential for an effective e-commerce/CRM merger. 
(EGUIDE) READ ABSTRACT |

How to Deliver a Better User Experience with Predictive Performance by Limelight Networks, Inc.

November 07, 2013 - (Free Research)
The following white paper details how to measure your website performance in its entirety in order to make accurate decisions on how to increase the user experience. 
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Eradicate Cross-Site Scripting by Veracode, Inc.

February 28, 2011 - (Free Research)
The rise of e-commerce has generated a concurrent surge of Internet crime into a multi-billion-a-year industry, as criminals follow the money, the countless potential online victims and the vulnerability of web applications to easy exploitation. 
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Want to increase your website performance? by Limelight Networks, Inc.

November 07, 2013 - (Free Research)
The following white paper addresses the issues with website performance and how you can ensure that you deliver only the fastest content to your consumers. 
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Forging a CEM Strategy That Can Power Commerce by SearchCRM

April 22, 2014 - (Free Research)
With a seemingly exhaustive number of methods to communicate -- not to mention an expected $280 billion in U.S. e-commerce sales in 2015 -- contact center technology today requires a new approach. 
(EBOOK) READ ABSTRACT |

E-commerce and Consumer Retailing: Risks and Benefits by ISACA

December 01, 2010 - (Free Research)
ISACA recently unveiled the results of its 2010 survey "Shopping on the Job: Online Holiday Shopping and Workplace Internet Safety." This white paper discusses many of the risks associated with such actions and provides recommendations for enterprises dealing with such challenges. 
(WHITE PAPER) READ ABSTRACT |

Transcript Series: Boosting Web Hosting Efficiency and Optimization by Sun Microsystems, Inc. and Intel Corporation

July 17, 2009 - (Free Research)
In this three part transcript series with industry expert Greg Schultz learn how to boost web hosting efficiency and optimization in your environment. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: MS SQL Server 2008 by Fusion-IO

September 30, 2009 - (Free Research)
Check out this transcript of a presentation given by Sumeet Bansal, Fusion-io Principal Solutions Architect, to learn how Fusion-io solutions enhance SQL server performance, improve customer experience, and optimize storage management systems. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Customer Experience Exchange, Issue 7 by SearchCRM

November 13, 2012 - (Free Research)
This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more. 
(EZINE) READ ABSTRACT |

Limelight Networks Content Delivery Network (CDN) by Limelight Networks, Inc.

March 06, 2009 - (Free Research)
Whether your goal on the web is to inform, sell, entertain, or persuade, your site needs to meet the expectations of today's Internet users. Rich web pages, rapid fire communications, huge software downloads, and an expanding universe of digital media require a new approach to content delivery. Read this paper to see what Limelight has to offer. 
(WHITE PAPER) READ ABSTRACT |

Limelight OrchestrateTM Performance - Technical Specifications by Limelight Networks, Inc.

November 06, 2013 - (Free Research)
The following white paper details exactly how to ensure that the delivery of your websites and web-based applications is fast, agile, and optimized. 
(WHITE PAPER) READ ABSTRACT |

SQL Server 2000 Security Best Practices by Global Knowledge Network, Inc.

November 2004 - (Free Research)
The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Worldwide SharePoint Data and Content Access with DocAve by AvePoint, Inc.

July 2011 - (Free Research)
This white paper outlines the technological and infrastructural barriers that businesses must overcome to ensure their SharePoint platform can quickly respond to ever-changing needs at "Web speed." 
(WHITE PAPER) READ ABSTRACT |

Forging a CEM Strategy by SearchCRM

August 2013 - (Free Research)
Shoppers are looking for more personalized, responsive, relevant experiences, and in order to provide that, your business needs an effective customer experience management (CEM) strategy. Learn how when you access this expert three-part e-guide and discover six top concepts that make up a successful CEM strategy. 
(EGUIDE) READ ABSTRACT |

Sage ERP X3 provides clean solution for Avmor Ltd. by Sage North America

October 2010 - (Free Research)
This paper explains how Avmor requires sophisticated tools to manage its complex operations, and after careful searching they found Sage ERP X3 to be the tool of choice. Continue reading to learn how Avmor almost immediately started enjoying the benefits of SAGE ERP X3. 
(CASE STUDY) READ ABSTRACT |

Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 
(EZINE)

Websites are Dead. Long Live Digital Presence by Limelight Networks, Inc.

September 2013 - (Free Research)
As digital channels evolve, so should your business's digital strategy – yet most businesses today still rely solely on websites to generate traffic and attract customers. In order to thrive, you need to engage and interact with customers across a variety of channels. Read on to learn how to get started crafting a strong digital presence. 
(WHITE PAPER) READ ABSTRACT |

Websites are Dead. Long Live Digital Presence by Limelight Networks, Inc.

October 2012 - (Free Research)
In this resource, learn why the website as you know it is dead, and find guidance to help you engage and interact with customers through your content and build a stronger digital presence. 
(WHITE PAPER) READ ABSTRACT |

Salesforce.com's Service Cloud for Dummies by Salesforce.com

April 2010 - (Free Research)
Salesforce.com's Service Cloud doesn’t just track and resolve customer service cases. It lets you participate in the online conversations about your products and services. Now, try the Service Cloud free for 30 days and bridge the gap between your call center, the social Web, and Web self-service. Plus get the free ebook Service Cloud for Dummies! 
(EBOOK)

SearchContentManagement eBook: The secrets of effective SharePoint deployments by AvePoint, Inc.

September 2011 - (Free Research)
An eBook to effectively implementing SharePoint with your organization's collaboration technology. 
(EBOOK) READ ABSTRACT |

Realizing Maximum Benefits from SAP NetWeaver® XI/SAP NetWeaver® PI by SEEBURGER

October 2008 - (Free Research)
Read how with the introduction of SAP NetWeaver XI/SAP NetWeaver PI, SAP has brought internal (EAI) and external (B2B/EDI) integration and collaboration into its core functionality. 
(WHITE PAPER) READ ABSTRACT |

Evolution Vs. Revolution: Driving B2B Efficiencies Forward with People, Processes and Technology Tools by SEEBURGER

October 2008 - (Free Research)
B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration. 
(WHITE PAPER) READ ABSTRACT |

Pilgrim's Pride Cuts IT Costs of ConAgra Acquisition Using SEEBURGER to Speed B2B & SAP Integration by SEEBURGER

October 2008 - (Free Research)
Read how SEEBURGER's B2B Gateway and SAP Connector reduced time to market and development costs for both the ConAgra IT integration and subsequent projects through its ability to eliminate hard coding within SAP as well as handle B2B and EAI design. 
(CASE STUDY) READ ABSTRACT |

Limelight OrchestrateTM Video - Technical Specifications by Limelight Networks, Inc.

November 2013 - (Free Research)
The following white paper details how you can simplify and effectively turbocharge the way you distribute your online video and media to any device, anywhere all while using your existing systems. 
(WHITE PAPER) READ ABSTRACT |

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