Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Enhanced faxing and PDF creation with 2007 Microsoft Office System & Exchange Server 2007 by Equisys Inc. February 2008 - (Free Research) Learn the limitations of fax implementations and how to overcome them, problems with document creation and delivery, and factors to consider if you decide to use a third party.  (WHITE PAPER) READ ABSTRACT |

Information Security Magazine: March 2009 - Sky-High Risk? by Information Security Magazine March 2009 - (Free Research) This month's issue of Information Security focuses on risk management. We'll cover many important topics, such as: Cloud Computing - cost savings vs. security concerns; Web 2.0 - ways monitor and manage Web 2.0 usage within your company; Web Application Firewalls - How to choose and implement the right WAF for your company; and much more.  (EZINE)

Wales & West Utilities Distributes Data Entry Savings across the Company with Winshuttle by Winshuttle, LLC December 2008 - (Free Research) Wales & West Utilities uses Winshuttle to streamline SAP data loading and extraction in multiple business areas, from finance to asset management.  (CASE STUDY) READ ABSTRACT |

Global Best Practices in Email Security, Privacy and Compliance by Proofpoint, Inc. August 2008 - (Free Research) A new generation of email security solutions is needed to meet the challenges of growing message traffic, rapidly-evolving security threats and increasingly complex data protection and privacy regulations. This paper examines such a solution.  (WHITE PAPER) READ ABSTRACT |

CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.  (WHITE PAPER) READ ABSTRACT |

Lending and Credit Solution Brief by ILOG, an IBM Company April 2008 - (Free Research) This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.  (WHITE PAPER) READ ABSTRACT |

Winning the Global Challenge: The Japanese Electronics Companies'Race to Innovate by IBM Line of Business June 2008 - (Free Research) Japanese electronics companies (JEC) are taking bold action to regain market share,profitability and their place as global innovators. Download this IBM Institute for Business Value Study to learn how JECs are transforming their businesses.  (WHITE PAPER)

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc. August 2008 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.  (WHITE PAPER) READ ABSTRACT |

Converting Service Calls into Sales with Real-Time Offer Management by SAP America, Inc. July 1967 - (Free Research) Banks, utilities, retailers, and the like are taking advantage of incoming calls and Web visits to make offers to existing customers. In this paper learn how with real-time offer management applications, can help leverage customer information.  (WHITE PAPER) READ ABSTRACT |

Regulations Shift Focus on Outbound Email Security by Proofpoint, Inc. July 2008 - (Free Research) Outbound email and other electronic communications pose a significant risk for data loss or leakage. This white paper will examine the new email security and compliance challenges and ways to address them.  (WHITE PAPER) READ ABSTRACT |

Outbound Email and Data Loss Prevention in Today's Enterprise by Proofpoint, Inc. May 2008 - (Free Research) This white paper overviews a survey completed by Proofpoint and Forrester Consulting that analyzes the legal, financial, and regulatory risks associated with outbound email in large enterprises.  (WHITE PAPER) READ ABSTRACT |

Evernote Accelerates Company Growth by Enlisting ABBYY by ABBYY April 2010 - (Free Research) Read this case study to learn how Evernote came to choose ABBYY and how it turned out to be very successful for them. Continue reading to learn more about the features and benefits of ABBYY FineReader Engine.  (CASE STUDY) READ ABSTRACT |

Best Practices for Securing Exchange Email When Using a Hosted Email Solution by USA.NET, Inc. January 2007 - (Free Research) For SMBs and large enterprises seeking secure, affordable Exchange email hosting, USA.NET offers a comprehensive blend of best security practices and best-of-breed technology.  (WHITE PAPER) READ ABSTRACT |

PCI Compliance for IBM System i (AS/400) by PowerTech August 2008 - (Free Research) This whitepaper examines how the standard relates to the System i (AS/400). When applicable, specific operating systems commands and configuration settings are provided.  (WHITE PAPER) READ ABSTRACT |

Delivering Supply Chain Excellence by IBS, International Business Systems April 2008 - (Free Research) This document concentrates on IT's contribution to Supply Chain Execution and Management.  (WHITE PAPER) READ ABSTRACT |

Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor December 2008 - (Free Research) This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management.  (WHITE PAPER) READ ABSTRACT |

Total E-mail Security by Sunbelt Software November 2008 - (Free Research) Malware is becoming ever more sophisticated every day. Only through effective tools that incorporate fast responses against all categories of malware will organizations be able to maintain the health of their critical business systems.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Home Agents by Avaya Inc. June 2008 - (Free Research) Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.  (WHITE PAPER) READ ABSTRACT |

Maximizing Value Report: A Benefits Analysis of 100 SAP Customers Worldwide by Mainstay Partners January 2008 - (Free Research) In this paper, Mainstay Partners analyzes 100 SAP customer case studies and success stories found in the book, "Maximizing Value – 100 Customer Successes" published in 2006. Learn the results of these 'best practice' companies.  (WHITE PAPER) READ ABSTRACT |

How Time Warner Cable Increased Sales Using Location Intelligence by Pitney Bowes Group 1 Software April 2008 - (Free Research) Pitney Bowes MapInfo® location intelligence solutions enable Time Warner Cable to more quickly and accurately identify new customers and increase sales.  (CASE STUDY) READ ABSTRACT |

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc. August 2008 - (Free Research) Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information and it also provide marketers a rich opportunity to develop strong customer relationships.  (WHITE PAPER) READ ABSTRACT |

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc. February 2008 - (Free Research) In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.  (CASE STUDY) READ ABSTRACT |

Eight Strategies for First Rate Customer Service by Cisco Systems, Inc. February 2008 - (Free Research) This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.  (WHITE PAPER) READ ABSTRACT |

Under Armour Improves Performance of SAP Data Loading with Winshuttle by Winshuttle, LLC December 2008 - (Free Research) Winshuttle streamlined Under Armour's seasonal product creation process, reducing manual data entry by 80% while empowering end-users to run data transfers without excessive IT intervention.  (CASE STUDY) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel August 2008 - (Free Research) TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price.  (WHITE PAPER) READ ABSTRACT |

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