TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		ExtraView Enterprise - Business Process Management Software by Extraview Corporation. ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, more... >> Discover more offerings from Extraview Corporation.

GFI MailArchiver by GFI Software, Inc. GFI MailArchiver is an email archiving & email management solution with auditing functionality, which ships at an unbeatable price, offers unparalleled performance, is easy to install and requires very little administrative effort.  (SOFTWARE PRODUCT)

GFI MailEssentials by GFI Software, Inc. GFI MailEssentials is server-based and installs on the mail server or at the Gateway, eliminating the deployment and administration hassle of desktop-based anti-spam and anti-phishing products.  (SOFTWARE PRODUCT)

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT)

Purchasing, Procurement and Requisition Management Software for .Net2.0 by SLINGSHOT. Using familiar internet purchasing conventions, empower your procurement team to buy capital, service and hard goods within a secure, auditable and workflow controlled environment.  (SOFTWARE PRODUCT)

Captaris Workflow - Business Process Workflow Automation by Captaris Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.  (SOFTWARE PRODUCT)

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software (E-mail this company) Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT)

5 Mistakes to Avoid in Choosing a Mid-Market Accounting System by Sage Software Inc. (E-mail this company) January 2007 - (Free Research) There are many opportunities to gain greater control of your organization's financial affairs, to make better decisions, and to improve cash flow, among others, when implementing a new accounting system. Sage Software knows that we can help you succeed in choosing the best accounting and business management software for your organization. (WHITE PAPER) READ ABSTRACT |

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT)

TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution by TechExcel, Inc. (E-mail this company) TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.  (SOFTWARE PRODUCT)

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT)

OASIS Professional Liability; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company) OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.  (ASP & SOFTWARE PRODUCT)

OASIS Workers Comp; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company) OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities.  (ASP & SOFTWARE PRODUCT)

Fact or Fiction: Debunking the Top 5 Misconceptions about Data Protection by Lumension Security June 2008 - (Free Research) Check out this white paper to learn about the top 5 misconceptions about data protection and how your company can effectively address them to increase the security of its information assets. (WHITE PAPER) READ ABSTRACT |

TechExcel DevTrack / Perforce Integration -- Integrate Two Essential Development Tools by TechExcel, Inc. (E-mail this company) April 2006 - (Free Research) This paper will give a brief overview of both DevTrack and Perforce followed by an in-depth description of how to integrate the two systems. While no prior software usage experience is necessary, it is assumed the reader has a basic understanding of what issue-tracking software and SCM tools are. (WHITE PAPER) READ ABSTRACT |

ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct (E-mail this company) ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.  (SOFTWARE PRODUCT)

HelpConnection.NET Solution Trial Version .NET Help Desk by Expinion.net October 2007 - (Free Research) We're sure that you'll want to see and feel the HelpConnection.NET solution for yourself, even before you request a free trial version. So, we have prepared an online demo for you to try out. So go for it, test all you want! (DEMO) READ ABSTRACT |

Discovery Attender® for Exchange- Electronic Search and Discovery by Sherpa Software (E-mail this company) Discovery Attender locates electronically stored information, such as PST files, Exchange mailboxes, public folders, and common storage areas. Whether a discovery request, performing an internal audit or trying to reduce liabilities, Discovery Attender will quickly find and produce critical information. Free Trial Available.  (SOFTWARE PRODUCT)

RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions (E-mail this company) RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.  (ASP & SOFTWARE PRODUCT)

Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc. (E-mail this company) Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.  (ASP & SOFTWARE PRODUCT)

ShopVue - Paperless Dispatch with Graphical Sequencer by CASCO Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.  (SOFTWARE PRODUCT)

ForensiT User Profile Wizard: Domain Migration Tool Saves Time & Money by ForensiT Limited (E-mail this company) User Profile Wizard is a workstation migration tool that joins your machine to a domain, & shares your original user profile with your new domain logon so that you can use all your existing data, & keep the same settings that you always had. With User Profile Wizard, you can build a scalable, enterprise solution to migrate thousands of workstations  (SOFTWARE PRODUCT)

Application Perspective: Online Business Application Performance by Keynote Systems Keynote Application Perspective® is a software-as-a-service and root cause diagnostics solution for e-business applications. While tools you are using today provide a good understanding of site health and resource availability within your network, only Application Perspective delivers a complete operational picture into your end-users' experience.  (SOFTWARE PRODUCT)

GFI EndPointSecurity by GFI Software, Inc. GFI EndPointSecurity allows administrators to actively manage user access and log the activity of media players, including iPod, Creative Zen and others.  (SOFTWARE PRODUCT)

Pharmaceutical Uses Enterprise Engineer as a Strategic Tool for Regulatory Compliance by McLaren Software (E-mail this company) January 2008 - (Free Research) As a pharmaceutical company, Grünenthal is subject to strict laws and regulations which define compliance standards. Grünenthal selected McLaren Software's Enterprise Engineer to address their regulatory compliance requirements. (CASE STUDY) READ ABSTRACT |

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT)

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