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Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG

February 01, 2008 - (Free Research)
Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. 
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AC Drives and Industrial AC Motors by AutomationDirect

AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications. 
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Avoiding the Disk Bottleneck in the Data Domain Deduplication File System by Data Domain

April 10, 2009 - (Free Research)
This paper introduces three techniques employed in the production Data Domain deduplication file system and shows how they can be used to relieve the disk bottleneck. 
(WHITE PAPER) READ ABSTRACT |

Best Practices: Effectively Protect Your Mobile Devices by ESET

November 03, 2009 - (Free Research)
ESET Mobile Antivirus has low CPU, memory requirements and compact updates which minimize data bandwidth usage. It will protect email attachments and other files being transferred or accessed without impacting performance and will keep your mobile phone safe -- even between signature updates. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Numara Track It! - Change Management Webinar by Numara Software

June 08, 2009 - (Free Research)
The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of... 
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A Healthy Change for Humana by Intel Corporation

September 08, 2009 - (Free Research)
Intel helps design and deploy a data center that packs 25 percent more servers into 56 percent of the space. 
(CASE STUDY)

Sun Fire X4170, X4270 and X4275 Server Architecture: Optimizing Performance, Density and Expandability to Maximize Datacenter Value by Sun Microsystems, Inc.

April 01, 2009 - (Free Research)
This white paper describes the architecture of the Sun Fire X4170, X4270 and X4275 servers, including the processor technology, I/O subsystem, built-in system management features, and range of supported operating systems. 
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eGuide: Windows Mobile 6.5: Enabling Business Mobility, Today and Tomorrow by Microsoft

November 12, 2009 - (Free Research)
In this e-Guide, we recap Windows Mobile OS's evolution and look at the wide array of Windows Mobile-powered devices available to untether today's workforces. 
(EGUIDE) READ ABSTRACT |

Tech Report: Solid-State Storage by Sun Microsystems, Inc.

October 28, 2009 - (Free Research)
Solid-state storage will eventually nudge spinning disks out of our data centers, but right now it's still mostly for well-heeled shops with power-hungry applications. But with new technology developments addressing some of solid state's shortcomings and larger-scale manufacturing, solid-state storage could come down to earth soon. 
(EGUIDE) READ ABSTRACT |

WorkplaceControl for Notes by AedifiComm

November 05, 2009 - (Free Research)
Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client. 
(TRIAL SOFTWARE) READ ABSTRACT |

Demystifying Data De-Duplication: Choosing the Best Solution by FalconStor Software

February 12, 2009 - (Free Research)
Data de-duplication has been described as the next evolutionary step in backup technology. Many vendors lay claim to the best data de-duplication approach, leaving customers to face the difficulty of separating hype from reality. This document provides the background information required to make an informed data de-duplication purchasing decision. 
(WHITE PAPER) READ ABSTRACT |

Tech Report: Solid-State Storage Update by Sun Microsystems, Inc.

October 28, 2009 - (Free Research)
Solid-state storage will eventually nudge spinning disks out of our data centers, but right now it's still mostly for wellheeled shops with power-hungry applications. But with new technology developments addressing some of solid state's shortcomings and larger-scale manufacturing, solid-state storage could come down to earth soon. 
(EGUIDE) READ ABSTRACT |

Getting Started with LINQ to XML by Global Knowledge

December 2008 - (Free Research)
LINQ is an acronym which stands for Language Integrated Query. This new technology comes built into the .NET Framework 3.5 and can be used with any of the different languages that run under .NET. This paper serves as an introduction. 
(WHITE PAPER) READ ABSTRACT |

Industrial Motion Control System Choices by AutomationDirect

May 2008 - (Free Research)
Motion control is generally understood to mean the use of servo and/or stepper systems as the "muscle" to move a given load. 
(WHITE PAPER) READ ABSTRACT |

Green IT Matters at Wipro LTD by Wipro Technologies

September 2009 - (Free Research)
In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro's quest to become a true ecologically sustainable company. 
(WHITE PAPER) READ ABSTRACT |

Numara Software Webinar - Track It! by Numara Software

June 2009 - (Free Research)
Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices. 
(WEBCAST) READ ABSTRACT |

SEC Exam Survival Guide: Prepare in 12 Steps by Advent Software, Inc

August 2008 - (Free Research)
This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm. 
(WHITE PAPER)

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 2009 - (Free Research)
How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. 
(TRIAL SOFTWARE) READ ABSTRACT |

Weighing your call center hosting options by inContact

December 2009 - (Free Research)
In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more. 
(PODCAST) READ ABSTRACT |

Dell Asset Management by Dell, Inc. and Intel

October 2009 - (Free Research)
Dell Asset Management service provides an intuitive, easy-to-use asset management solution for today’s highly distributed environments. Delivered as a SaaS-enabled solution, Dell Asset Management leverages the Internet to discover and manage your company’s Microsoft® Windows notebooks and desktops, printers, routers, switches, servers and more. 
(DATA SHEET) READ ABSTRACT |

Essentials of Software Asset Management by Dell, Inc. and Intel

October 2008 - (Free Research)
Proper software asset management (SAM) requires setting policies for corporate standards, software evaluation, purchasing, usage and compliance monitoring. This white paper explains how to do that. 
(WHITE PAPER) READ ABSTRACT |

Dell Asset Recovery Services by Dell, Inc. and Intel

October 2009 - (Free Research)
To protect your company's assets and reputation, Dell's Asset Recovery Services help ensure that sensitive information does not fall into the wrong hands while also promoting environmental stewardship through our efforts to achieve zero-landfill and zero-export policies. 
(DATA SHEET) READ ABSTRACT |

Fixed Assets Past, Present and Future: Realizing Maximum Value from Enterprise Investments by TAKE Supply Chain

November 2009 - (Free Research)
This webcast explores the emerging paradigm for fixed asset management -- including new approaches and technologies for tracking the logical and physical deployment of fixed assets within the enterprise to extend asset life, improve utilization, and squeeze every dollar out of a company’s investment in equipment and facilities. 
(WEBCAST) READ ABSTRACT |

Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software

March 2008 - (Free Research)
Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking. 
(WEBCAST) READ ABSTRACT |

Take Control of Your Assets and Take Control of Your Costs by Numara Software

November 2009 - (Free Research)
In this webcast, you will see how you can take control of your IT costs by effectively managing your assets with Numara Asset Management Platform (NAMP). You will learn how NAMP automates your resource-intensive IT asset management challenges so you can improve compliance, improve customer satisfaction, reduce risk, and optimize your investments. 
(WEBCAST) READ ABSTRACT |

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