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eBook: Building a Business Case for Social CRM and Customer Communities by Sirius Computer Solutions
June 16, 2010 - (Free Research)
Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully.
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Mobile messaging is the key to connecting communities by ComputerWeekly.com
November 25, 2010 - (Free Research)
Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum.
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Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc
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November 09, 2006 - (Free Research)
This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.
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Social analytics: Finding opportunity in chaos by IBM
May 08, 2013 - (Free Research)
Today, all organisations are engaged in social media. Enterprises can no longer escape the need to monitor and analyse social media outlets such as Facebook, Twitter and other news outlets. Enterprise need to adjust to this change quickly or they risk falling behind.
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CyberAgent translates blog user insights into a more engaging experience by IBM
April 29, 2013 - (Free Research)
View this white paper to learn how Japan's largest blog service provider, CyberAgent, found a way to create a new level of engagement and loyalty among its blog readers. By developing an analytics framework that enabled a new kind of insight into blogging preferences and behavior.
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Web 2.0 at Work: Departmental Use Cases by Oracle Corporation
August 01, 2008 - (Free Research)
With the introduction of Web 2.0 technologies into your enterprise, you can greatly increase the value of your company's most important assets. Leading companies are harnessing Web 2.0 technologies and applying them to build their next-generation workplaces.
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How social media drives business success by ComputerWeekly.com
May 21, 2012 - (Free Research)
<p>There is a growing recognition that rather than being a distraction or a time drain, social tools could hold the key to a more productive way of doing business, this report from Google argues.</p>
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eBook: Cloud Computing for Enterprise Developers by Sun Microsystems, Inc.
August 20, 2009 - (Free Research)
If you're an enterprise developer then you're probably familiar with the term "cloud computing," but you may still have questions. In this eBook, you'll learn about the benefits of cloud computing, what it really means to compute in the cloud, some of the different cloud types, and much more!
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The Benefits of User Directed Email Archiving by EMC Corporation
March 2008 - (Free Research)
Email archiving solutions enhance a company's ability to comply with regulatory and internal standards for data retention and the ability to find data when needed, either for internal use or for legal discovery.
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Running a Successful Enterprise 2.0 Pilot by NewsGator
May 2010 - (Free Research)
NewsGator has years of experience running effective social computing solution pilots. Running a successful pilot not only boosts the value you can derive from your solution, it also prepares you for a successful companywide launch. This whitepaper will provide a framework for a successful pilot, give best practice tips and tricks, and more!
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Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS by myDIALS Inc.
December 2009 - (Free Research)
This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
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Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com
March 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now.
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Improve Organizational Communications by Cisco Systems, Inc.
October 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.
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Case Study: Sand Springs Police Department - Just the Ticket by Intermec
February 2013 - (Free Research)
Find out how the Sand Springs Police Department improved their citiation process with a new approach to technology. By replacing the paperwork with handheld mobile computers, and increasing their companies safety and revenue as a result. Read this white paper to learn more about how the SSPD was rewarded from their technology upgrade.
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Slipping Through The Cracks Of Web Services To Serve Malware by Trend Micro, Inc.
October 2010 - (Free Research)
Today's generation of cybercriminals continue to find more ways to abuse commonly used Web services for spamming and to spread malware. Leveraging the ever-growing number of Web 2.0 and computing platforms to facilitate operations, cybercriminals have moved away from simple and so much more.
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Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc.
October 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage.
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It's Not "If" You Collaborate, But "How" by Cisco Systems, Inc.
September 2009 - (Free Research)
To learn more about who collaborates and why, Cisco recently conducted one of the first comprehensive studies of the personal and cultural factors associated with successful adoption of network based collaboration. Read the full report, and find out more about how collaboration transforms business.
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American Eagle FCU Case Study by Emerson Network Power
July 2009 - (Free Research)
Learn how Emerson Network Power and its Liebert power and cooling technologies helped American Eagle Federal Credit Union achieve higher availability of data and IT services and improved energy efficiency.
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