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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Case Study: Top 5 Communications Company Evaluates Leading eDiscovery Solutions by AccessData Group

April 06, 2011 - (Free Research)
The following case study examines the decision made by a Top 5 Communications Company to implement AccessData (AD)eDiscovery. The company found AccessData Group's product to be the solution that best addressed their internal requirements. The following reviews the findings and the benefits received as a result of implementing AccessData technology. 
(WHITE PAPER) READ ABSTRACT |

Bit9 Parity for Servers: International Communications Company Locks Down Domain controllers by Bit9, Inc.

May 23, 2012 - (Free Research)
Domain controllers have become an increasingly popular target for malicious hackers for its access to an organization’s sensitive and intellectual property. This case study uncovers how one international communications firm was able to protect 225 of its domain controllers using Bit9 Parity for Servers and the key benefits they gained. 
(CASE STUDY) READ ABSTRACT |

Bell Rings in Improved Customer Address Information by DataFlux Corporation

February 28, 2011 - (Free Research)
Canada's largest communications company used Modern Analytics and DataFlux technology to de-duplicate records and gain an accurate view of domestic dwellings. 
(CASE STUDY) READ ABSTRACT |

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc.

April 27, 2009 - (Free Research)
For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services. 
(WHITE PAPER) READ ABSTRACT |

Improving Order-To-Cash Cycle by Wipro Technologies

January 13, 2009 - (Free Research)
Order to Cash cycle--the sequential steps from acquisition of a customer's order up to the customer's money reaching the operator's bank account represents the financial lifeblood of any communications company. 
(WHITE PAPER) READ ABSTRACT |

VMIX: Neustar UltraDNS Case Study by Neustar®

March 14, 2014 - (Free Research)
This exclusive case study examines how an online video communications company was able to take advantage of a flexible managed DNS service in order to securely increase speed to market and expand globally. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent

October 14, 2009 - (Free Research)
Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Todd Street Productions Uses InMage to Protect Mission Critical Data During Superstorm Sandy by InMage Systems

October 30, 2013 - (Free Research)
This informative resource explores how one company easily and affordably implemented a disk-based backup and recovery software that saved their data during disastrous Hurricane Sandy. Read on now to discover the other benefits this solution provides. 
(CASE STUDY) READ ABSTRACT |

User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage by Northern Parklife

February 12, 2009 - (Free Research)
The accelerated pace of doing business in today's world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored. 
(WHITE PAPER) READ ABSTRACT |

Comcast Revolutionizes Network Performance Data Analysis by Vertica Systems

November 2008 - (Free Research)
After briefly considering and rejecting an open-source tool, Harvell and his team selected Vertica Analytic Database 2.0, as it is a high-speed, relational SQL database management system. 
(CASE STUDY) READ ABSTRACT |

Kofax Mobile Capture - Features and Benefits of Real-Time Mobile Engagement by Kofax, Inc.

October 2013 - (Free Research)
In this video, learn about Kofax Mobile Capture, which allows you to take a photo, and that information is instantly inserted into the appropriate business process. Discover how this innovative technology ensures the highest quality faster and at a lower cost, and extracts more valuable data so customer engagement is also enhanced. 
(WEBCAST) READ ABSTRACT |

With Dashboards - Formatting and Layout Definitely Matter by Corda Technologies

September 2008 - (Free Research)
Read this whitepaper to learn the best practices for dashboard formatting and layout. It also discusses nine dashboard design problems and solutions. 
(WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions

ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions. 
(SOFTWARE PRODUCT)

How To - Alert a BlackBerry smartphone user from a Background application by BlackBerry

March 2009 - (Free Research)
Read this article to learn how to alert a BlackBerry smartphone user from a Background application. 
(TECHNICAL ARTICLE)

Controlling High Fraud Risk of International Transactions iovation Reputation Services by iovation, Inc.

March 2008 - (Free Research)
Iovation has pioneered a technology for online fraud screening. This white paper examines how e-Commerce businesses can fight online fraud without turning away business based on the geographic locations of customers. 
(WHITE PAPER) READ ABSTRACT |

Tablets, Touch Screen Technology Making Inroads in Health IT by Intel

June 2012 - (Free Research)
This 2-minute video highlights some of the more significant trends in health IT today. Within, learn how touch-screen technology and tablet devices are changing the face of health care, allowing caregivers and patients to encounter a much richer, more interactive – and, ultimately, better overall – experience. 
(VIDEO) READ ABSTRACT |

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation

March 2008 - (Free Research)
Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to... 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 12 February 2013: Can BlackBerry 10 bridge the business-consumer smartphone divide? by ComputerWeekly.com

February 2013 - (Free Research)
In this week's Computer Weekly, we look at the new smartphone from BlackBerry – it's designed to please both business and consumer users, but is it enough to save the company? We examine the options for using cloud services for disaster recovery. And IT leaders tell us what they think about the future of the data centre. Read the issue now. 
(EZINE) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
(WHITE PAPER) READ ABSTRACT |

LimelightHD: Transforming the digital media experience with fast delivery of stunning full-screen HD video by Limelight Networks, Inc.

March 2009 - (Free Research)
Read this brief paper to learn how with LimelightHD, a revolutionary new service from Limelight Networks, you'll delight viewers with true HD video that renders in amazing clarity and speed over the Internet. 
(ARTICLE) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Increasing Productivity for the Windows Mobile Workforce by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research)
The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor. 
(WHITE PAPER) READ ABSTRACT |

Avaya Aura Contact Center Database Integration Wizard: Part Two, Data Exchange by Global Knowledge

July 2013 - (Free Research)
In Part 2, Data Exchange, of this series on the Avaya Aura Contact Center Database Integration Wizard you will see how to use the SEND REQUEST and GET RESPONSE operations so that customer information collected during the call to the contact center system can be exchanged with a backend database. 
(WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

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