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Dynamic Business Process Management for Communications Service Providers by IBM
April 21, 2010 - (Free Research)
In today’s demanding environment, communications service providers across all lines of business are struggling to increase their business agility to remain competitive. This paper explores how companies are achieving agility by adopting dynamic business process management (BPM) with telecommunications industry standards. Read on to learn more.
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Next-Generation Managed Services: The Key to Business Transformation by Alcatel-Lucent
August 19, 2010 - (Free Research)
This paper will address various transformational managed services business model options such as Managed Infrastructure, Managed End to End Services Operations and Full Outsourcing (Virtual Telco), and how they help Communications Service Provider achieve not only cost transformation but also business transformation.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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The Critical Role of the Network in Supporting Cloud-Based Solutions by Cisco Systems, Inc.
November 23, 2011 - (Free Research)
This paper focuses on how a communication service provider (CSP) can leverage the investment it has made in deploying a next generation network (NGN) to capitalize on the growing market for Software-as-as-Service (SaaS) solutions.
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Accelerating Revenue through Carrier Ethernet Service Differentiation by InfoVista Corporation
November 22, 2011 - (Free Research)
Many CSPs are looking towards Carrier Ethernet services – a way to more rapidly and efficiently deliver the bandwidth requirements and service requirements. If not properly managed, however, operating costs could end up increasing instead of being cost-effective.
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IP Centrex vs. Hosted Unified Communications for MSPs by Cisco Systems, Inc.
March 08, 2011 - (Free Research)
How similar are IP Centrex and hosted Unified Communications? Service providers that may be considering investing in hosted IP PBX solutions - or expanding what they already offer - would benefit from comparing the two hosted approaches on several key business and technology dimensions. Continue reading to learn about the comparisons.
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How can we visually explore all our data assets Communications by SAS Institute Inc.
December 31, 2012 - (Free Research)
This resource describes how the right analytics platform can allow communications service providers to visually explore complex data assets in order to more easily mine customer insights and identify business opportunities.
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Smarter communications through analytics by IBM
November 18, 2011 - (Free Research)
As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.
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The Avaya Collaborative Cloud by Avaya
March 2012 - (Free Research)
The next wave of cloud computing is upon us. In this resource, discover how you can combine collaboration and networking services to effectively build, deliver, use, and enhance communications in the cloud.
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Hosted VoIP Savings Calculator by Polycom, Inc.
June 2010 - (Free Research)
To see how much your company can save by implementing a Hosted VoIP solution, try this free, easy-to-use tool that requires just a few user inputs to quickly assess your potential savings. Businesses can now visualize the immediate and long-term cost savings and have a sound financial validation for moving forward with Hosted VoIP.
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Global Trends Drive Business Strategies by Alcatel-Lucent
August 2010 - (Free Research)
Today’s business models do not create the commensurate revenue to fund the investment to deliver against growing traffic volumes. This is particularly salient in North America as CSPs provide more services and bandwidth on flat rate ‘all-you-can-eat’ price models. Read this paper to learn so much more.
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ROI CASE STUDY - GOOGLE APPS & TVR COMMUNICATIONS by Google Apps
January 2009 - (Free Research)
In 2007, TVR found that its dated version of Exchange, which was running on Windows NT 4, was running out of disk space and needed to be upgraded or changed. TVR deployed Google Apps to replace its existing Microsoft Exchange environment and improve collaboration, reducing IT costs and risk while increasing agility.
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Apptix Chooses Replay as Their Exchange Backup Solution by AppAssure Software, Inc.
March 2009 - (Free Research)
Maintaning an Exchange backup was certainly a challenge for Apptix, to overcome this challenge they used Replay, as a result of which they were able to eliminate about five hours of restore processes.
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Evaluating and Contracting for Cloud Financials Best Practice Considerations by Intacct Corporation
March 2010 - (Free Research)
Choosing a cloud computing solution can seem like a daunting task. Where do you start? What questions do you ask? What do you specifically need to look out for? This paper answers these questions and more. Continue reading to learn the best practices for choosing a cloud computing solution.
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