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Achieving ROI from Enterprise Communications: A Revolutionary Approach by Thunderhead

July 08, 2011 - (Free Research)
This white paper provides an overview of how Thunderhead customers have achieved truly revolutionary ROI by streamlining their communications processes through the implementation of the Thunderhead Enterprise Communications platform. 
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The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge

July 2006 - (Free Research)
This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking. 
(WHITE PAPER) READ ABSTRACT |

Cricket Communications Turns to Splunk for Assuring Automated Service Management by Splunk

February 2012 - (Free Research)
Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system. 
(WHITE PAPER) READ ABSTRACT |

How Should an Enterprise Move towards Unified Communications? by Avaya Inc.

June 2008 - (Free Research)
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. 
(WHITE PAPER) READ ABSTRACT |

Dynamic Business Process Management for Communications Service Providers by IBM

April 2010 - (Free Research)
In today’s demanding environment, communications service providers across all lines of business are struggling to increase their business agility to remain competitive. This paper explores how companies are achieving agility by adopting dynamic business process management (BPM) with telecommunications industry standards. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Unified Communications: Strategic Value, Benefits and the Role of System Integrators by Hewlett-Packard Company

August 2008 - (Free Research)
This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges. 
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Is it Time to Move Unified Communications to the Cloud? by NEC Corporation of America

May 2014 - (Free Research)
View this exclusive webcast now to hear IT pro Henry Dewing, Principal Analyst of Infrastructure and Operations at Forrester Research Inc., uncover the top reasons why your organization should move UC to the cloud. 
(WEBCAST) READ ABSTRACT |

B2B Collaboration: Assessing the ROI of Process Integration Business Value Research Series by Sterling Commerce Manufacturing Solutions

March 2008 - (Free Research)
Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and... 
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Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM by Avaya

June 2009 - (Free Research)
Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way. 
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Communications Tools for the Effective Worker by Avaya Inc.

June 2008 - (Free Research)
Presented in this document are the essentials you need to understand how innovations in Unified Communications (UC) are key to success and competitive advantage to both employees and customers. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com

September 2011 - (Free Research)
Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers,¬†Booz&Co argues in this report. 
(IT BRIEFING) READ ABSTRACT |

BPM Adoption Patterns & Practices in Industry by Oracle Corporation UK Ltd

September 2012 - (Free Research)
Watch this webcast to learn how organizations in the financial services, communications, utilities, and retail industries are adopting business process management (BPM) software and using best practices to address their pertinent process challenges to deliver relevant business value. 
(WEBCAST) READ ABSTRACT |

ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology by SDL Web Content Management Solutions Division

June 2009 - (Free Research)
This document provides you with the knowledge you need to make the connections between the SDL Tridion Web Content Management solution and its effects on your business. 
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Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight

April 2008 - (Free Research)
Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding. 
(WHITE PAPER) READ ABSTRACT |

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology by Avaya Inc.

November 2008 - (Free Research)
This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation. 
(WHITE PAPER) READ ABSTRACT |

Converged Communications: People and Applications in Synch by Dell, Inc.

May 2011 - (Free Research)
A unified communications platform can provide collaboration tools necessary for a company to gain a competitive edge by increasing employee productivity and improving work flows and processes. Learn about an approach that can help simplify the process of transitioning to a unified communications platform. 
(WHITE PAPER) READ ABSTRACT |

The Alcatel-Lucent OmniAccess 8550 WebServices Gateway: AUTOMATED WORKFLOW FOR IMPROVED PAT IENT CARE by Alcatel-Lucent

April 2008 - (Free Research)
The Alcatel-Lucent OmniAccess 8550 Web Services Gateway is a network appliance that secures automated business processes to meet corporate governance obligations. 
(WEBCAST) READ ABSTRACT |

Requirements Engineering for the Automotive Industry by IBM

March 2009 - (Free Research)
This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices. 
(WHITE PAPER) READ ABSTRACT |

Web 2.0 and Sales Process Management by Oracle Corporation

June 2009 - (Free Research)
How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out! 
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GFI FAXmaker for Exchange/SMTP/Lotus -- 30-day Trial by GFI Software

November 2007 - (Free Research)
Fax servers can make sending and receiving faxes an efficient, simple and cheaper process. The problems with manual faxing are solved because GFI FAXmaker allows users to receive and send faxes directly from their email client. Download this 30-day trial version to see how GFI FAXmaker can save valuable time for IT administrators and managers. 
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Avaya CS 1000: Defining Calling Line Identification Numbers by Global Knowledge

May 2013 - (Free Research)
This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone. 
(WHITE PAPER) READ ABSTRACT |

Address Management Challenges with Prime for Enterprise by Cisco Systems, Inc.

January 2012 - (Free Research)
Managing your network is never without problems. Discover a solution that can simplify it. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes by Pitney Bowes Group 1 Software

January 2009 - (Free Research)
This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment. 
(WHITE PAPER) READ ABSTRACT |

Does Your Communications and Collaboration Solutions Meet your Mid-Size Business Needs? by Cisco Systems, Inc.

January 2014 - (Free Research)
This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today. 
(WHITE PAPER) READ ABSTRACT |

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