Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Benefits Management: How to increase the business value of your IT projects by ComputerWeekly.com February 15, 2013 - (Free Research) This book extract explains how organisation can uses benefits management techniques to increase the value of IT projects to the business.  (BOOK) READ ABSTRACT |

Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft October 21, 2011 - (Free Research) The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery.  (WHITE PAPER) READ ABSTRACT |

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT)

Automated Business Intelligence: Delivering Real Business Value, Quickly, Easily, and Affordably by Birst June 19, 2009 - (Free Research) This White Paper explores how traditional approaches fall short, what the automated solution and its benefits look like, how the on-demand delivery model best represents the integrated stack necessary for automation, and how the automated, on-demand model brings the benefits of BI to a far broader audience than ever before.  (WHITE PAPER) READ ABSTRACT |

To SaaS or Not to SaaS: Making Your Digital Measurement Count by Unica Corporation - An IBM Company September 23, 2010 - (Free Research) Read To SaaS or Not to SaaS: Make Your Digital Measurement Count by Eric Peterson to choose wisely.  (WHITE PAPER) READ ABSTRACT |

Evolution to the Cloud by Ciena May 29, 2012 - (Free Research) Learn – in less than six minutes – about a cloud approach that can be labelled a “data centre without walls,” enabling a virtual capacity that is both distance-independent and dynamically scalable. View now to learn the cost- and productivity benefits this approach can offer your organisation.  (WEBCAST) READ ABSTRACT |

Database Consolidation onto Private Clouds by Oracle Corporation August 01, 2011 - (Free Research) Consolidating databases onto a private cloud is a new model for the delivery of database services. Private clouds consolidate servers, storage, operating systems, databases, and mixed workloads onto a shared hardware and software infrastructure.  (WHITE PAPER) READ ABSTRACT |

Big Data Analytics by ComputerWeekly.com September 21, 2012 - (Free Research) IDC explores the initial impact that Big Data is having on organisations, its impact on IT architectures, delivery models and future roadmaps.  (ANALYST REPORT) READ ABSTRACT |

OSS and CRM - Integration That Pays by Comarch Telecommunications January 06, 2009 - (Free Research) Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.  (WHITE PAPER) READ ABSTRACT |

The Quest for a Cloud Integration Strategy by Dell, Inc. October 31, 2011 - (Free Research) This paper discusses how it is equally critical that businesses consider the need for scalability- both in terms of the growth of the customer base and the expansion of back-office solutions to include future purchases of SaaS, PaaS, and cloud computing applications.  (WHITE PAPER)

HP Enterprise Cloud Services for SAP Applications At-a- Glance by Hewlett-Packard Limited May 31, 2012 - (Free Research) To reduce daily IT operating expenses, many organizations are turning to Software as a Service (SaaS) application delivery, citing the advantages of a flexible, secure, pay-as-you-go model. How exactly does SaaS achieve these conditions, And how might they affect your SAP-run operations and benefit your business? Read this white paper to find out.  (WHITE PAPER) READ ABSTRACT |

Bringing Mobile Multimedia to Best-In-Class Smartphones: Addressing end user demand for high-quality mobile TV by Alcatel-Lucent August 16, 2010 - (Free Research) The incredible speed with which end users are adopting advanced smartphones has created a new market opportunity for mobile network providers. Read this paper to find out so much more.  (WHITE PAPER) READ ABSTRACT |

Will Your Company Benefit from Fax Servers and Electronic Document Delivery? by OpenText October 26, 2010 - (Free Research) This paper discusses how efficient, secure and cost-effective distribution of this business information can have a significant impact on overall business performance by extending process efficiencies. That’s where fax server software can provide a business edge. Read on to learn if your company can benefit from automating document delivery.  (ESSENTIAL GUIDE) READ ABSTRACT |

Industrializing IT Service Delivery by Hewlett-Packard Limited September 01, 2011 - (Free Research) This paper introduces the next model of application development and maintenance: The Industrialised Delivery System (IDS). Access this resource to learn about IDS, other delivery models and systems, and find five criteria for IT shops to successfully deliver on solutions today.  (WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Dell Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Security Fears & Cloud Computing: Buidling Trust in New Data Delivery Models by AVG Technologies USA, Inc. November 05, 2010 - (Free Research) Cloud computing has been widely heralded as the "next big thing" in technology circles. At the same time it has arguably been overcomplicated in terms of the way it has been described. Check out this white paper to learn more about the security issues of cloud computing.  (WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics CRM Trial by Microsoft March 2008 - (Free Research) Enable your customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change.  (WHITE PAPER)

Shred-It Goes Mobile with CRM-Service by Kony May 2013 - (Free Research) Shred-It, a leading information security company providing document destruction services, was looking to initiate a mobile strategy to improve the efficiency of their customer service reps (CSRs). Read this short case study to learn how  mobilizing their CRM service processes allows Shred-It to provide standardized, consistent delivery of service.  (CASE STUDY) READ ABSTRACT |

CRM and social media - How a blended approach means good business in the hospitality industry by Infor December 2012 - (Free Research) This white paper offers helpful guidelines for those in the hospitality industry on how to blend CRM with social media and real-time marketing strategies to improve customer satisfaction, attract more guests, build business, and get higher ROI.  (WHITE PAPER) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.  (WHITE PAPER) READ ABSTRACT |

Business in the Cloud: Will Your Internet Connectivity Provide a Positive ROI? by Internap Network Services April 2010 - (Free Research) Using a simple Return on Investment (ROI) approach, enterprises can quantify the value of best-in-class connectivity. What are the tangible financial drawbacks when you experience outages or latency? How do you measure your risk and then mitigate it? This paper addresses all the factors associated with being able to calculate your own ROI.  (WHITE PAPER) READ ABSTRACT |

Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS by myDIALS Inc. December 2009 - (Free Research) This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Cloud Computing Drives Breakthrough Improvements in IT Service Delivery, Speed, and Costs by IBM December 2010 - (Free Research) This white paper discusses the business drivers motivating IT buyers to consider cloud computing as an alternative to traditional dedicated IT architectures and in-house sourcing models. It describes how IBM is investing to support public, private, and hybrid cloud solutions. Read this paper now to learn more.  (WHITE PAPER) READ ABSTRACT |

How to automate hybrid delivery in three steps by Hewlett-Packard Company November 2012 - (Free Research) This white paper introduces a next-generation converged cloud, which combines traditional IT with public, managed and private clouds, and discusses the benefits of an automated hybrid delivery model. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Strategies for Boosting Website Performance by Limelight Networks, Inc. April 2010 - (Free Research) Join Limelight Networks VP of Strategic Alliances, Adam Wray, Senior Product Manager, Ken Iversen, and Integration Consultant Lead, Derek Boonstra as they discuss key strategies for cost-effectively boosting site performance without compromising on user experience.  (WEBCAST) READ ABSTRACT |

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